About Us
SERVPRO of Downtown Pittsburgh / Team Dobson is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to HelpĀ® 24/7
About Us
SERVPRO® of Downtown Pittsburgh/Team Dobson: Your Restoration Experts
At SERVPRO® of Downtown Pittsburgh/Team Dobson, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson partnered to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- Accredited Asbestos Abatement worker
- RRRP - Lead-Based Paint Activities and Renovation
- SCT - Subrogation Claims Training
- AMRT - Applied Microbial Remediation Technician
- RRT - Carpet Repair & Reinstallation Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- WRT - Water Damage Restoration Technician
- HST - Health and safety Technician
- JWR - Journeyman Water Restorer
- IICRC Certified Firm
- MWR - Master Water Restorer
- CDS - Commercial Drying Specialist
- OSHA - 10-hour General and/or Construction Industry Training Program
What our
customers are saying
I had a very unusual situation happen last month in Pittsburgh, I live in Charlotte NC. My brother who is now deceased lived in Pittsburgh. He was found deceased in his home during a wellness check after 4 days. Least I say it was a horrific scene. Cause of death was called a GI bleed out. I called ServPro and begged them to be able to clean, remove carpets and sterilize the home before we arrived. They were able to accommodate our needs in less than 24hrs. This is when our Angel from ServPro showed up, his name is Kevin Martin. He and his team arrived at the home and started their magic under his supervision. Once we got to the home it was in a condition that was more than tolerable. His knowledge, demeanor, professionalism was over the top. What struck us the most was his empathy and sympathy toward our grieving . Kevin was the perfect person at the perfect time to help get us through an extremely troubling time and situation. His encouragement and understanding of our situation made the entire ordeal went extremely well. You guys are Lucky to have him representing your company, hats off to the HR department who hired him. Thanks Againššš
Ok. Here is a shout out to employee , Katelyn Gout. Started rough as the office provided her with the wrong address to our church and sent her to Pittsburgh instead of Clarion county first but she took the time to still drive the entire way up here and meet me to try and help us out. This is above and beyond the call of duty and she should be commended for this act of professionalism. Such a pleasure to work with. Our little church suffered a catastrophic furnace malfunction which has caused a real mess and I personally appreciate as a service employee myself that there are some people out here willing to go above and beyond to service a customer. You folks better figure out a way to keep this girl employed with your company. There isn't many left
Chad and his team were very professional and knowledgeable. They arrived in a timely manner and completed their work thoroughly with multiple answers to my questions about the work being performed. Would highly recommend
Servpro is an outstanding company to work with! They have helped us out through a sewage flood and water flood in our basement! They were thorough and very detailed explaining the process! Their kindness and expertise was invaluable!!
Katelyn, Michael and the entire crew were so kind, personable and timely during our water emergency. They remedied the situation and were easy to communicate with at all points of service. Hopefully we donāt have any water emergencies, but if we do I will definitely call this office and hope to work with this crew again. Thank you!
Kevin Martin is awesome! Very professional and courteous too. He even answers texts when there are homeowners questions like mind after 10pm
So nice and completely professional. I would absolutely recommend this company and our representative Bob.The customer service was outstanding.
I highly recommend ServPro Team Dobson. Iāve used them twice now and they were fantastic both times. Bob Jonda was my project manager/estimator and he was professional and quoted me very fair prices each time. The workers were punctual and respectful of my property. They left my house looking better than how they found it, which was the whole point of hiring them. I canāt recommend them enough, and will be referring them to everyone I know!
This team was extremely quick, polite, and did everything that I asked. I couldnāt imagine going through our accident with any other company. The courteousness of all employees and working with my needs first. I thank them for the quick action and thoroughness.