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SERVPRO of Downtown Pittsburgh / Team Dobson
About Us
At SERVPRO of Downtown Pittsburgh/Team Dobson, we provide peace to our clients in the most stressful times.
We work within a strong team of quality people who truly care for our customers. From homeowners who experience devastation by a natural catastrophe like a flood or a man-made disaster from a sump pump failure to large corporations dealing with a large loss, our team provides immediate response, quality service and thorough communication throughout the damage cleanup & restoration process. SERVPRO of Downtown Pittsburgh/Team Dobson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Downtown Pittsburgh/Team Dobson specializes in the cleanup and restoration of residential and commercial properties in the Pennsylvania area after a fire, smoke or water damage. SERVPRO of Downtown Pittsburgh/Team Dobson can also mitigate mold and mildew from your Pittsburgh area home or business and provide general cleaning services such as carpet & upholstery cleaning as well as air duct & HVAC cleaning. Our staff is highly trained in property damage restoration, and owner Andrew Dobson holds Master Water Restorer (MWR), Master Fire and Smoke Restorer (MSR) & Master Textile Cleaner (MTC) Certifications with the Institute of Inspection Cleaning & Restoration (IICRC). Andrew is also a certified IICRC WRT instructor. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson are lifelong residents of the Mahoning Valley. James, Andrew and Katie have partnered together to be the best restoration specialists in their territories. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
With a nationwide system of the most qualified and caring individuals in our industry, we are ready to respond faster to any size disaster.
Service Area
Certifications
- ECTP - Employee Certification Training Program
- JWR - Journeyman Water Restorer
- FSRT - Fire & Smoke Damage Restoration Technician
- Accredited Asbestos Abatement worker
- WRT - Water Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
- IICRC Certified Firm
- CDS - Commercial Drying Specialist
- AMRT - Applied Microbial Remediation Technician
- MWR - Master Water Restorer
- CCT - Carpet Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- HST - Health and safety Technician
What our
customers are saying
I had water damage come through my home the sales man and stabilization team was here within a day. And restoration began within the same week. Very fast, helpful and resourceful. I have medical issues and Shawn T. noticed immediately and came to check up on me. Zoe and the rest of the crew came for the mitigation work. Zoe stood out and had many conversations with me and my husband. We needed removal of gym equipment. She came on her day off to get it removed from our basement and out of my way! I’m forever grateful for all the company has done while we worked with them!
We were very impressed and happy with all of your teams work. Our insurance inspector was also thrilled with your work. Thank you.
Great job. Very professional.
SERVPRO did a great job taking care of a condo in FL that had two feet of storm surge from hurricane Helene. I was not there so they sent me before and after photos and keep me apprised of progress along the way. The estimate was accurate and they were very nice to work with. I hope I never need them again but would definitely recommend them.
The service technician was very professional. We had requested that he evaluate for possible mold and recommend what service might be needed. He explained that no service for mold removal was needed as no mold was present. He suggested measures we could take to correct appearance.
Thanks for the honest service!!
I can not say enough good things about this company. A couple times each year my company uses their services. In all of my experiences I am able to make 1 phone call and SERVPRO handles everything from that point on till I need to pay them.
The service I always receive is 2nd to none and as effortless as possible for me. These guys take care of my customers when called upon and make my company look good at the same time.
Lynzie introduced me to SERVPRO in 2022, she stopped in and left some information about SERVPRO and the services they provide.
Shortly thereafter Lynzie followed up with a phone call and set an appointment to come in and meet to further discuss the services that can be provided if needed.
Lynzie set us up with an app on our phones that we have entered all the important contacts and other important information we would need in the event there was an emergency at the school.
Lynzie was very knowledgeable of the services that are offered by SERVPRO and was also very professional and personable at all times whether we met in person or spoke on the phone.
I would highly recommend SERVPRO to other businesses.
SERVPRO is your team when the unexpected event rains on your parade. When it strikes, it is less stressful when you have a plan and that plan is calling SERVPRO.
The on-site personnel did an awesome job.
I had water damage come through my home the sales man and stabilization team was here within a day. And restoration began within the same week. Very fast, helpful and resourceful. I have medical issues and Shawn T. noticed immediately and came to check up on me. Zoe and the rest of the crew came for the mitigation work. Zoe stood out and had many conversations with me and my husband. We needed removal of gym equipment. She came on her day off to get it removed from our basement and out of my way! I’m forever grateful for all the company has done while we worked with them!
We were very impressed and happy with all of your teams work. Our insurance inspector was also thrilled with your work. Thank you.
Great job. Very professional.
SERVPRO did a great job taking care of a condo in FL that had two feet of storm surge from hurricane Helene. I was not there so they sent me before and after photos and keep me apprised of progress along the way. The estimate was accurate and they were very nice to work with. I hope I never need them again but would definitely recommend them.
The service technician was very professional. We had requested that he evaluate for possible mold and recommend what service might be needed. He explained that no service for mold removal was needed as no mold was present. He suggested measures we could take to correct appearance.
Thanks for the honest service!!
I can not say enough good things about this company. A couple times each year my company uses their services. In all of my experiences I am able to make 1 phone call and SERVPRO handles everything from that point on till I need to pay them.
The service I always receive is 2nd to none and as effortless as possible for me. These guys take care of my customers when called upon and make my company look good at the same time.
Lynzie introduced me to SERVPRO in 2022, she stopped in and left some information about SERVPRO and the services they provide.
Shortly thereafter Lynzie followed up with a phone call and set an appointment to come in and meet to further discuss the services that can be provided if needed.
Lynzie set us up with an app on our phones that we have entered all the important contacts and other important information we would need in the event there was an emergency at the school.
Lynzie was very knowledgeable of the services that are offered by SERVPRO and was also very professional and personable at all times whether we met in person or spoke on the phone.
I would highly recommend SERVPRO to other businesses.
SERVPRO is your team when the unexpected event rains on your parade. When it strikes, it is less stressful when you have a plan and that plan is calling SERVPRO.
The on-site personnel did an awesome job.