Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Philadelphia / Team Lutz

Our Google Reviews
(267) 603-6416
4.9
(27 reviews)

Service Areas

Downtown Philadelphia, PA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown Philadelphia / Team Lutz we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I cannot say enough about how wonderful SERVPRO is. I had significant mold in my basement from a water runoff problem. They came very quickly, did a walk through, located the problem and told me step by step what could be done. While they could do mold remediation, the water problem that was causing it had to be dealt with. I was able to schedule an inspector and looked into estimates for a basement system. The crew were all amazing, hardworking, punctual, professional and gracious. The office was always on hand by text or email to answer additional questions.  After the mold project was completed, the crew picked up everything and swept my basement. No debris was left, not even in my driveway. When I had the basement system installed, those workers ran into an unforeseen problem which necessitated having three half walls of decorative brick removed. I emailed SERVPRO about checking those areas for mold. The office answered me within the day. No mold, fortunately. They actually sent a crew back out to remove some pieces of damaged wood, as well as clean and use encapsulating paint on those three areas of cinder block, at NO additional charge. I was floored. Who does that nowadays? These individuals are a pleasure to work with, patient, professional, answered all of my questions and did a phenomenal job. They are dog-friendly, too! I felt that the information given regarding what needed to be done was accurate and honest, and their estimate was fair. There was no pressure. I am beyond grateful with the positive experience I had with SERVPRO. Thank you all so much! You rock!

Wendy James
Philadelphia

They went beyond what they needed to do. Great company.

Bill C
philadelphia

Had SERVPRO crew out to help with a water loss we had from a leaking pipe. The crew arrived quickly and were very professional. They had everything cleaned up and all the wet materials ripped out before any mold had the chance to grow. I would recommend SERVPRO to anyone who needs help with water in their homes! 

Kathy
philadelphia

Had SERVPRO out to first look at some suspicious mold in my house. The manager came out and looked at it and had her crew here within an hour. They got everything cleaned up and they even sprayed something that kills bacteria and stops it from growing. I feel much better now that the mold is out of my house!! Thank you SERVPRO!!!!

Jerome
philadelphia

I cannot say enough about how wonderful SERVPRO is. I had significant mold in my basement from a water runoff problem. They came very quickly, did a walk through, located the problem and told me step by step what could be done. While they could do mold remediation, the water problem that was causing it had to be dealt with. I was able to schedule an inspector and looked into estimates for a basement system. The crew were all amazing, hardworking, punctual, professional and gracious. The office was always on hand by text or email to answer additional questions.  After the mold project was completed, the crew picked up everything and swept my basement. No debris was left, not even in my driveway. When I had the basement system installed, those workers ran into an unforeseen problem which necessitated having three half walls of decorative brick removed. I emailed SERVPRO about checking those areas for mold. The office answered me within the day. No mold, fortunately. They actually sent a crew back out to remove some pieces of damaged wood, as well as clean and use encapsulating paint on those three areas of cinder block, at NO additional charge. I was floored. Who does that nowadays? These individuals are a pleasure to work with, patient, professional, answered all of my questions and did a phenomenal job. They are dog-friendly, too! I felt that the information given regarding what needed to be done was accurate and honest, and their estimate was fair. There was no pressure. I am beyond grateful with the positive experience I had with SERVPRO. Thank you all so much! You rock!

Wendy James
Philadelphia

They went beyond what they needed to do. Great company.

Bill C
philadelphia

Had SERVPRO crew out to help with a water loss we had from a leaking pipe. The crew arrived quickly and were very professional. They had everything cleaned up and all the wet materials ripped out before any mold had the chance to grow. I would recommend SERVPRO to anyone who needs help with water in their homes! 

Kathy
philadelphia

Had SERVPRO out to first look at some suspicious mold in my house. The manager came out and looked at it and had her crew here within an hour. They got everything cleaned up and they even sprayed something that kills bacteria and stops it from growing. I feel much better now that the mold is out of my house!! Thank you SERVPRO!!!!

Jerome
philadelphia

I cannot say enough about how wonderful SERVPRO is. I had significant mold in my basement from a water runoff problem. They came very quickly, did a walk through, located the problem and told me step by step what could be done. While they could do mold remediation, the water problem that was causing it had to be dealt with. I was able to schedule an inspector and looked into estimates for a basement system. The crew were all amazing, hardworking, punctual, professional and gracious. The office was always on hand by text or email to answer additional questions.  After the mold project was completed, the crew picked up everything and swept my basement. No debris was left, not even in my driveway. When I had the basement system installed, those workers ran into an unforeseen problem which necessitated having three half walls of decorative brick removed. I emailed SERVPRO about checking those areas for mold. The office answered me within the day. No mold, fortunately. They actually sent a crew back out to remove some pieces of damaged wood, as well as clean and use encapsulating paint on those three areas of cinder block, at NO additional charge. I was floored. Who does that nowadays? These individuals are a pleasure to work with, patient, professional, answered all of my questions and did a phenomenal job. They are dog-friendly, too! I felt that the information given regarding what needed to be done was accurate and honest, and their estimate was fair. There was no pressure. I am beyond grateful with the positive experience I had with SERVPRO. Thank you all so much! You rock!

Wendy James
Philadelphia

They went beyond what they needed to do. Great company.

Bill C
philadelphia

Had SERVPRO crew out to help with a water loss we had from a leaking pipe. The crew arrived quickly and were very professional. They had everything cleaned up and all the wet materials ripped out before any mold had the chance to grow. I would recommend SERVPRO to anyone who needs help with water in their homes! 

Kathy
philadelphia

Had SERVPRO crew out to help with a water loss we had from a leaking pipe. The crew arrived quickly and were very professional. They had everything cleaned up and all the wet materials ripped out before any mold had the chance to grow. I would recommend SERVPRO to anyone who needs help with water in their homes! 

Kathy
philadelphia

Had SERVPRO out to first look at some suspicious mold in my house. The manager came out and looked at it and had her crew here within an hour. They got everything cleaned up and they even sprayed something that kills bacteria and stops it from growing. I feel much better now that the mold is out of my house!! Thank you SERVPRO!!!!

Jerome
philadelphia

I cannot say enough about how wonderful SERVPRO is. I had significant mold in my basement from a water runoff problem. They came very quickly, did a walk through, located the problem and told me step by step what could be done. While they could do mold remediation, the water problem that was causing it had to be dealt with. I was able to schedule an inspector and looked into estimates for a basement system. The crew were all amazing, hardworking, punctual, professional and gracious. The office was always on hand by text or email to answer additional questions.  After the mold project was completed, the crew picked up everything and swept my basement. No debris was left, not even in my driveway. When I had the basement system installed, those workers ran into an unforeseen problem which necessitated having three half walls of decorative brick removed. I emailed SERVPRO about checking those areas for mold. The office answered me within the day. No mold, fortunately. They actually sent a crew back out to remove some pieces of damaged wood, as well as clean and use encapsulating paint on those three areas of cinder block, at NO additional charge. I was floored. Who does that nowadays? These individuals are a pleasure to work with, patient, professional, answered all of my questions and did a phenomenal job. They are dog-friendly, too! I felt that the information given regarding what needed to be done was accurate and honest, and their estimate was fair. There was no pressure. I am beyond grateful with the positive experience I had with SERVPRO. Thank you all so much! You rock!

Wendy James
Philadelphia

They went beyond what they needed to do. Great company.

Bill C
philadelphia

Had SERVPRO crew out to help with a water loss we had from a leaking pipe. The crew arrived quickly and were very professional. They had everything cleaned up and all the wet materials ripped out before any mold had the chance to grow. I would recommend SERVPRO to anyone who needs help with water in their homes! 

Kathy
philadelphia

Had SERVPRO out to first look at some suspicious mold in my house. The manager came out and looked at it and had her crew here within an hour. They got everything cleaned up and they even sprayed something that kills bacteria and stops it from growing. I feel much better now that the mold is out of my house!! Thank you SERVPRO!!!!

Jerome
philadelphia

I cannot say enough about how wonderful SERVPRO is. I had significant mold in my basement from a water runoff problem. They came very quickly, did a walk through, located the problem and told me step by step what could be done. While they could do mold remediation, the water problem that was causing it had to be dealt with. I was able to schedule an inspector and looked into estimates for a basement system. The crew were all amazing, hardworking, punctual, professional and gracious. The office was always on hand by text or email to answer additional questions.  After the mold project was completed, the crew picked up everything and swept my basement. No debris was left, not even in my driveway. When I had the basement system installed, those workers ran into an unforeseen problem which necessitated having three half walls of decorative brick removed. I emailed SERVPRO about checking those areas for mold. The office answered me within the day. No mold, fortunately. They actually sent a crew back out to remove some pieces of damaged wood, as well as clean and use encapsulating paint on those three areas of cinder block, at NO additional charge. I was floored. Who does that nowadays? These individuals are a pleasure to work with, patient, professional, answered all of my questions and did a phenomenal job. They are dog-friendly, too! I felt that the information given regarding what needed to be done was accurate and honest, and their estimate was fair. There was no pressure. I am beyond grateful with the positive experience I had with SERVPRO. Thank you all so much! You rock!

Wendy James
Philadelphia

About Us

SERVPRO of Lansdale, understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Lansdale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Lansdale can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Lansdale.

With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Lansdale. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We like to be strongly connected to our community and affiliates.  We will answer any questions or concerns you have, please do not hesitate to contact us

Our large franchise name gives us access to many tools, materials and programs but what defines this franchise, specifically, are the owners, staff and crew members behind it.

Steven Lutz
Steven Lutz
Owner of SERVPRO of Downtown Philadelphia / Team Lutz

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.