Timothy D. & Cynthia L. & Nicholas J. & Matthew A. & Monica N. & Alesha J. McGinnis

Meet Our Team

All it takes is one call to SERVPRO of Downtown Portland / Team McGinnis. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help^® 24/7

SERVPRO of Downtown Portland / Team McGinnis

(503) 404-3004

Meet our Team. Here to Help 24/7

Tim McGinnis
Tim McGinnis, President | SERVPRO Team McGinnis
Tim McGinnis is the president. He has over 25 years of experience in the restoration industry, and 15 years’ experience in carpentry industry.
Tim holds extensive industry certifications and advanced training, including:
Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician (WRT)
- Applied Structural Drying Technician (ASD)
- Upholstery & Fabric Cleaning Technician
- Carpet Cleaning Technician
- Odor Control Technician
- Journeyman Fire & Smoke Restorer
- Subrogation 1
- Subrogation 2
- Introduction to Mold
- Bio Technician
- Commercial Drying Specialist
Additional Certifications:
- Certified Bio Technician
- EPA Lead Renovator Certification
- OSHA 10 Certification
SERVPRO^®; E.C.T.P. (Employee Certification Training Program):
- Water Damage Restoration Training
- Fire Damage Restoration Training
- Crew Training
- Carpet and Upholstery Cleaning Training
Tim enjoys outdoor sports, such as bowhunting, and spending time with his family, and golden retriever.
Nick McGinnis
Nick McGinnis, Owner & General Manager | SERVPRO Team McGinnis

Founded SERVPRO Team McGinnis in 2009 and continues to lead the company as Owner and General Manager. Provides hands-on leadership with extensive experience in water damage restoration, fire damage restoration, mold remediation, storm damage restoration, commercial restoration, reconstruction, and emergency property mitigation.
Institute of Inspection Cleaning and Restoration Certification (IICRC) Certifications include:
- Water Damage Restoration Technician (WRT)
- Applied Structural Drying (ASD)
- Commercial Drying Specialist (CDS)
- Applied Microbial Remediation Technician (AMRT)
- Trauma and Crime Scene Technician (TCST)
- Carpet Cleaning Technician (CCT)
- Odor Control Technician (OCT)
- Upholstery and Fabric Cleaning Technician (UFT)
- Health and Safety Technician (HST)
- Journeyman Textile Cleaner
- Journeyman Water Restorer
- Journeyman Fire and Smoke Restorer
Additional Certification
- Certified by the U.S. Environmental Protection Agency (EPA) in Renovation, Repair and Painting (RRP).
Nick is passionate about helping homeowners, property managers, and businesses recover after water, fire, mold, and storm damage while delivering exceptional customer service. Outside of work, Nick enjoys spending time with his family exploring Oregon. His hobbies include riding dirt bikes, farming, hiking, hunting, and taking advantage of the Pacific Northwest by spending time in both the mountains and along the Oregon Coast.
Matt McGinnis
Matt McGinnis Owner & Lead Project Manager, Construction Division | SERVPRO Team McGinnis
Owner and Lead Project Manager for the Construction Division at SERVPRO Team McGinnis, overseeing residential and commercial reconstruction projects following water, fire, mold, and storm damage.
Matt brings more than 20 years of experience in the restoration and construction industry, helping homeowners and businesses rebuild after property damage. Has been a valued member of McGinnis Enterprises for more than 13 years, providing expert project management, construction oversight, and customer-focused service from start to finish.
Institute of Inspection Cleaning and Restoration Certification (IICRC) Certifications include:
- Water Damage Restoration Technician (WRT)
- Fire and Smoke Restoration Technician (FSRT)
- Applied Structural Drying (ASD)
- Trauma and Crime Scene Technician (TCST)
Additional Certification
- Certified Lead-Safe Renovator by the U.S. Environmental Protection Agency (EPA)
Specializes in construction management, reconstruction, insurance restoration, structural drying, and coordinating restoration projects that return homes and commercial properties to preloss condition.
Outside of work, Matt enjoys hunting, archery, recreational shooting, camping, and spending quality time with friends and family while enjoying the outdoors throughout Oregon.
Monica McGinnis
Monica McGinnis, Owner and Accounts Payable Manager | SERVPRO Team McGinnis
Monica joined SERVPRO Team McGinnis full time in 2020 after supporting the business and her husband Nick in the business for nearly 20 years. Prior to joining SERVPRO Team McGinnis full time, Monica gained eight years of accounting and management experience, building a strong foundation in financial operations, vendor relations, and business administration.
As an accounting and business management professional, she has experience in:
- Accounts payable management
- Financial recordkeeping
- Vendor relations
- Budget tracking and reporting
- Office administration
- Business operations support
Monica also oversees accounts payable processes and supports the financial management of SERVPRO Team McGinnis. Her experience includes:
- Accounting and bookkeeping
- Management and leadership
- Financial administration
- Vendor payment coordination
- Business operations management
- Customer service support
When she is not working and talking about SERVPRO Team McGinnis, Monica enjoys crafting and creating handmade signs, candles, and soaps. She appreciates the simplicity of farm life in her hometown of Dallas and values spending quality time with her family. Monica enjoys being part of a close-knit community and loves the balance that rural Oregon living provides.
Alesha McGinnis
Alesha McGinnis, Owner and Accounts Receivable Manage | SERVPRO Team McGinnis
Alesha joined SERVPRO Team McGinnis full time in 2024 after supporting the business and her husband Matt in the business for the previous almost 20 years.
As a collections professional, she has completed programs focused on compliance and collection practices.
- Fair Debt Collection Practices Act compliance (FDCPA)
- Negotiation skills
- Customer communication
- Accounts receivable management
- Privacy and consumer protection rules
Alesha also handles insurance claims, customer balances, and receivables. and has knowledge of:
- Restoration industry
- Insurance billing training
- Accounts receivable experience
- Collections compliance training
When not working and talking about SERVPRO Team McGinnis Alesha enjoys spending time watching her kids play sports, traveling and going wine tasting in the beautiful Willamette Valley.
Alesha calls Dallas home and loves the many summer activities that the town hosts like Sounds of Music where local bands put on free outdoor concerts once a week.
Jennifer Lee
Jennifer Lee, Director of Business Growth & Development | SERVPRO Team McGinnis

Jennifer joined SERVPRO Team McGinnis as the Director of Business Growth & Development in 2024. Her role is focusing on building relationships, expanding community partnerships, and supporting the continued growth and success of the company. She brings a strong background in restoration, emergency preparedness, healthcare support, and community engagement.
Professional Certifications & Expertise
- Water Damage Restoration Technician (WRT) – IICRC
- Fire Damage Restoration Technician (FRT) – IICRC
- Applied Microbial Remediation Technician (AMRT) – IICRC
- Odor Control Technician (OCT) – IICRC
- OSHA 10 Certified
- Infection Control Risk Assessment (ICRA) Certified
- Community Emergency Response Team (CERT) Certified
- Applied Technology Council (ATC) Earthquake Safety and Assessment Training
- Multiple FEMA certifications related to emergency response, disaster preparedness, and recovery
- Specializes in helping healthcare facilities navigate restoration challenges while maintaining safety, compliance, and continuity of operations
- Experienced in supporting organizations preparing for and responding to complex events, including water, fire, mold, and disaster-related emergencies
Community Involvement
- Served on boards with Oregon school districts
- Works closely with Portland firefighters and IAFF Local 43
- Supports youth-focused community Fire Fighter programs through sponsorships and partnerships throughout Oregon
Danny Fuhrer
Danny, Business Development Representative | SERVPRO Team McGinnis
Danny joined SERVPRO Team McGinnis in 2024 as a Business Development Representative with SERVPRO of Downtown Portland / Team McGinnis. Bringing industry experience, he is dedicated to building strong relationships, expanding community partnerships, and connecting homeowners, businesses, and property professionals with trusted restoration solutions when they need them most.
As a business development professional, Danny has experience in:
- Business development
- Relationship management
- Community outreach
- Strategic partnership development
- Customer communication
- Client support and engagement
Danny focuses on developing long-term relationships with local businesses, property managers, insurance professionals, and community organizations while strengthening SERVPRO Team McGinnis' presence throughout the region.
Danny also has knowledge of:
- Restoration industry services
- Commercial and residential restoration solutions
- Customer service and communication
- Community partnership development
- Property damage response
- Business networking and outreach
Danny's passion for relationship-building, proactive communication, and exceptional customer service makes him a valuable member of SERVPRO Team McGinnis. He is committed to helping clients and community partners navigate unexpected property damage while delivering responsive service and dependable support throughout the communities he serves.
Britni Hoyt
Britni, Office Manager | SERVPRO of Downtown Portland / Team McGinnis
Britni joined SERVPRO Team McGinnis in 2023 and serves as Office Manager, overseeing the daily administrative operations for all four SERVPRO Team McGinnis locations. She helps ensure the offices run efficiently while supporting both customers and team members throughout the restoration process.
As an office management professional, Britni has experience in:
- Office administration
- Multi-location operations management
- Team coordination
- Customer service and communication
- Administrative support
- Workflow and process organization
Britni has also earned the Asbestos Hazard Emergency Response Act (AHERA) certification through the Environmental Protection Agency (EPA), giving her knowledge of asbestos regulations and compliance requirements.
Britni also has knowledge of:
- Restoration industry operations
- Office and administrative management
- Customer support
- Project coordination
- Regulatory compliance
- Team operations
When she is not working, Britni enjoys spending time reading and being with her family and friends. She loves exploring Salem and Dallas, especially visiting local favorites like the Saturday Market. Britni is always looking for new adventures and fun experiences, and she recently welcomed a new cat that she loves spoiling.

We had a water leak in our condo on the 7th floor, and SERVPRO Team McGinnis was the first call we made.

We were pretty stressed because we live in a high-rise building and weren’t sure how much damage had been done or if it had affected other areas. Their team showed up quickly, helped us understand what was happening, and immediately got to work.

Everyone we worked with was professional, friendly, and respectful of our home. They explained what they were doing, answered all of our questions, and kept us updated throughout the drying and cleanup process. They were careful with our belongings and made sure everything was handled properly.

What impressed us most was how familiar they were with condo buildings and the challenges that come with water damage on higher floors. They worked well with building management & the HOA and made what could have been a much bigger headache feel manageable.

We still keep the SERVPRO Team McGinnis magnet they gave us on the metal cabinet in our laundry room. Hopefully, we won’t need to use it anytime soon, but it’s nice knowing we have their number handy if another water issue ever comes up. Thank you again!

Barbara

Portland

We had a significant water damage issue at our hotel that required immediate attention, and SERVPRO Downtown Portland responded quickly and professionally. Their team understood the urgency of keeping our guests safe while minimizing disruption to our operations.

From the initial response through the cleanup and drying process, their communication was excellent. They worked closely with our team, kept us informed throughout the project, and handled the situation with professionalism and attention to detail. Their technicians were knowledgeable, respectful of our property, and focused on getting us back to normal as quickly as possible.

As a hotel facility director, I appreciate having a reliable restoration partner we can count on when unexpected issues happen. Team McGinnis provided the expertise, equipment, and fast response we needed during a stressful situation. I would confidently recommend them to other hotels and businesses looking for a dependable water damage restoration company.

Hopefully, we won’t need their services again anytime soon for another water damage emergency, but it’s reassuring to know we have a trusted team we can call if we ever need them.

Michael L.

Portland

We had a horrible odor from the hvac/laundry area so I asked my neighbor, who do I call for an odor and they recommended SERVPRO of Downtown Portland, the McGinnis franchise.

We couldn’t figure out where it was coming from, so we gave them a call.

Their team came out quickly, was friendly and professional, and took the time to actually find the source. Within a few hours, they located the problem and explained what needed to be done to fix it.

We definitely recommend SERVPRO of the Downtown Portland, SERVPRO Team McGinnis if you’re dealing with an odor issue or need help finding the source of a problem. They were great.

Joe Smalls

Portland

About Us

SERVPRO® of Downtown Portland / Team McGinnis has been proudly serving the community since 2009. Founded by Tim and Nick McGinnis, our mission has always been to help downtown high-rises, condominium associations, multi-family properties, HOA communities, and businesses recover quickly after unexpected property damage.

SERVPRO® Team McGinnis understands the unique responsibilities of managing a homeowners association and the importance of protecting your community while maintaining compliance with HOA requirements.

Works with HOA governing documents, including:

CC&Rs
Bylaws
Architectural guidelines
Board policies

Partners with:

HOA boards
Community managers
Property management companies

Provides restoration services for:

Water damage
Fire damage
Mold remediation
Storm damage

Helps minimize disruption to residents through:

Fast emergency mitigation
Coordinated restoration planning
Clear communication throughout the process
Detailed documentation for insurance claims

Supports associations by:

Protecting community property
Keeping projects aligned with community standards
Helping boards respond quickly and efficiently

SERVPRO® Team McGinnis also helps our commercial Downtown Portland partners in the following industries:

Office & Corporate

Corporate headquarters
Law firms
Accounting firms
Financial services
Insurance companies
Real estate offices
Technology companies
Consulting firms
Coworking spaces
Government offices

Retail & Shopping

Clothing stores
Department stores
Jewelry stores
Specialty shops
Convenience stores
Grocery markets
Electronics retailers
Beauty and wellness retailers

Hospitality & Tourism

Hotels
Boutique hotels
Short-term lodging
Convention-related businesses
Visitor services

Restaurants & Food Service

Restaurants
Cafés and coffee shops
Bars and lounges
Breweries
Bakeries
Food halls
Catering companies
Commercial kitchens

Residential & Mixed-Use Properties

High-rise condominiums
Apartment buildings
HOA-managed communities
Mixed-use developments
Luxury residential towers
Student housing

Healthcare & Professional Services

Medical offices
Dental offices
Physical therapy clinics
Wellness centers
Pharmacies
Specialty healthcare providers

Entertainment & Events

Theaters
Event venues
Museums and galleries
Music venues
Sports-related businesses

Industrial & Building Support Services

Warehouses
Storage facilities
Loading dock operations
Building maintenance companies
Janitorial services
Property management companies

Financial & Specialty Facilities

Banks
Credit unions
Investment firms
Data centers
Server rooms
Records storage facilities

We proudly serve residential and commercial clients with 24/7 emergency response. Our experienced team provides restoration and cleaning services, including:

Residential water damage restoration
Commercial water damage restoration
Emergency water extraction
Flood damage cleanup and structural drying
Fire damage restoration
Smoke and soot cleanup
Mold remediation and mold damage restoration
Storm and wind damage restoration
Sewage backup cleanup
Biohazard and trauma scene cleanup
Odor removal and deodorization
Contents cleaning and restoration
Air duct and HVAC cleaning
Commercial large-loss restoration
Disaster recovery and emergency response planning
Complete reconstruction and rebuild services through McGinnis Restoration & Construction

SERVPRO® Team McGinnis is available 24 hours a day, 7 days a week to respond quickly, minimize damage, and restore your property.

We respond to:

Residential Water Damage

Burst or frozen pipes affecting multiple floors or units
Sprinkler system discharges from accidental activation or fire suppression
Overflowing toilets, sinks, or bathtubs causing damage to neighboring units
Water heater failures in condos, apartments, or mechanical rooms
Appliance leaks from dishwashers, washing machines, refrigerators, or ice makers
HVAC and air conditioning condensate line backups
Roof leaks from heavy rain or aging roofing systems
Balcony or deck drainage failures allowing water intrusion
Window or building envelope leaks during wind-driven rain
Elevator pit flooding requiring emergency water extraction
Parking garage flooding from storms or plumbing failures
Sewer backups affecting common areas or lower-level units
Fire sprinkler pipe breaks in parking structures or utility rooms
Broken supply lines in restaurants or retail spaces impacting tenants above or below
Mechanical room or boiler system leaks spreading through multiple floors

These types of losses are especially challenging in downtown properties because water can travel vertically through walls, shafts, and shared building systems, affecting multiple units and common areas. Quick mitigation is critical to limit damage, reduce business interruption, and help prevent mold growth. SERVPRO® Team McGinnis is here to help.

Sewer & Contaminated Water Damage in Downtown Properties

Main sewer line backups affecting high-rise buildings
Toilet overflows in condos, apartments, and office buildings
Drain backups in shared restrooms and common areas
Storm drain overflows in parking garages and lower levels
Flooded elevator pits contaminated with stormwater or sewage
Restaurant grease line backups impacting retail and mixed-use buildings
Overflowing floor drains in mechanical rooms and utility spaces
Sewage backups into ground-floor retail or lobby areas
Contaminated water from sprinkler system discharge in older buildings
Waste line failures between condominium units
Overflowing janitorial or mop sinks in commercial properties
Black water intrusion following heavy rain or municipal sewer surcharges
Plumbing failures affecting multiple units through shared drain stacks
Contaminated water spreading through hallways, stairwells, or common areas
Biohazard cleanup following sewage contamination in occupied spaces

No matter the size or scope of the loss, SERVPRO® Team McGinnis has the expertise, equipment, and resources to restore your home or business as quickly as possible.

Call SERVPRO® Team McGinnis today for 24/7 Downtown Portland emergency water damage restoration, fire damage restoration, mold remediation, reconstruction, and disaster recovery services.

Timothy D. & Cynthia L. & Nicholas J. & Matthew A. & Monica N. & Alesha J. McGinnis

Residential Services

Commercial Damage Restoration Services

About

Meet Our Team

Tim McGinnis

Nick McGinnis

Matt McGinnis

Monica McGinnis

Alesha McGinnis

Jennifer Lee

Danny Fuhrer

Britni Hoyt

About Us

Office & Corporate

Retail & Shopping

Hospitality & Tourism

Restaurants & Food Service

Residential & Mixed-Use Properties

Healthcare & Professional Services

Entertainment & Events

Industrial & Building Support Services

Financial & Specialty Facilities

Residential Water Damage

Sewer & Contaminated Water Damage in Downtown Properties