Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Downtown Cincinnati / Team Phillips & Smith
Our Google Reviews
(513) 257-0014
5.0
(25 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
25 Reviews
5.0
Leave Us A Review
Toni Smith
2 months ago

We had them come for entire house carpet cleaning. The carpets looked great and the house smelled clean and fresh. Scheduling was easy, pricing was reasonable and staff very polite. We will definitely use this group again!

Gregory Steffen
3 months ago

I had a bad water mess emergency. Antonio and Brandon were absolutely awesome and my wife and I are hard to please. Extremely responsive, available and very respectful to our needs. The work was professional and the cleanup as they worked was greatly appreciated. They assisted in lowering our stress levels and helped us understand the entire process. You can't go wrong with this team. I hope I never see them again but if I need help they are the team to call.

Wasif Sajjad
5 months ago

Jason and Cole Hegyi did an outstanding job assisting with my home restoration. They handled everything from start to finish in a professional, efficient, and timely manner while keeping me informed throughout the entire process. Their communication, attention to detail, and customer service made a stressful situation much easier to deal with. I would highly recommend them to anyone in need of restoration services.

Jill Gillespie
8 months ago

Antonio, Joe and his team were great . Very professional and thorough. I highly recommend ServPro Antonio, Joe & his excellent team! Thank you !!

Kyle Lemoine
8 months ago

Antonio and his team did an incredible job drying and cleaning our basement after a burst pipe! They have been kind, thorough, and communicative throughout the process. While I don't recommend a flooded basement, if you find yourself in that situation, I can't recommend this team highly enough. They took care of everything, worked directly with my insurance, and gave us peace of mind under otherwise stressful circumstances. Thank you!

Ian McGurn
about 1 year ago

Nathan, Gabe, and Ron went above and beyond in their service at our home. They were efficient, friendly, and helpful with all of our needs, and we would highly recommend their services to anyone.

michelle tibbs
almost 2 years ago

The professionalism shown and customer service provided by SERVPRO of Downtown Cincinnati is unmatched. The entire team, especially Larry and Randy, are immediately responsive and genuinely care about their clients. They go out of their way to provide quality service with no hassle, and immediate results. Their highest priority is a quality outcome for those they service, which is incredibly reassuring when dealing with an emergency. Highly recommend SERVOPRO of Downtown Cincinnati.

Kaitlyn Bryant
almost 2 years ago

Great customer service. It was awesome working with Taylor, she knows exactly what she’s talking about. If you need any restoration services, this is the company to reach out to!

Suzy O'Hara
almost 2 years ago

We had a water supply line to our second-floor bathroom break. We had water damage in the bathroom and it leaked down to the first floor ceiling of the living room as well. We called our agent and the agent referred a plumber and he referred Servpro to help with the water damage. Plumber came in and made repairs same day and Servpro came in the same day as well. The Servpro guys explained everything they were going to do to mitigate the water loss. And said they could also do the repairs which we did not expect. We feel very comfortable through the whole process. They were very professional.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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