Meet Our Team
All it takes is one call to SERVPRO of Downtown Cincinnati / Team Phillips & Smith. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Jason Phillips, team member at SERVPRO of Downtown Cincinnati / Team Phillips & Smith]()
Jason Phillips
Jason has been the Owner and President of SERVPRO of Lexington and Anderson, Franklin and Scott Counties for the past 23 years. He has since obtained multiple other franchises. Jason takes great pride in excellent and ethical work. He and his wife Jessica have four children and reside on a farm in Jessamine County.
![Jeff Smith, team member at SERVPRO of Downtown Cincinnati / Team Phillips & Smith]()
Jeff Smith
Jeff Smith is the co-owner of the multiple franchises owned by Team Phillips & Smith. He spent three and a half years with SERVPRO corporate in the Large Loss Division. In 2012 SERVPRO created large regional commercial teams called Extreme Teams. He then left corporate and oversaw the extreme team based out of Effingham, Illinois. He joined Jason Phillips as a co-owner in January of 2015. He has been married to Jill Simpson Smith for over 20 years. They have 4 children together, Claire, Cameron, Makendia and Beau. In his free time, Jeff enjoys fishing and coaching baseball.
![Larry Carter, team member at SERVPRO of Downtown Cincinnati / Team Phillips & Smith]()
Larry Carter
Larry has been with SERVPRO since May 2014. Larry has his WRT certification from the IICRC. In his spare time, he enjoys playing and watching sports, coaching baseball and spending time with his wife and 3 children, Kendall, Drew and Brayden. You can reach Larry by phone at (859)537-5377 or via email at Larryc.SERVPRO@gmail.com
![Randy O'Hara, team member at SERVPRO of Downtown Cincinnati / Team Phillips & Smith]()
Randy O'Hara
Sales & Marketing Representative
![Taylor Jump, team member at SERVPRO of Downtown Cincinnati / Team Phillips & Smith]()
Taylor Jump
Sales & Marketing Representative
![Nathan Hagedorn, team member at SERVPRO of Downtown Cincinnati / Team Phillips & Smith]()
Nathan Hagedorn
Commercial Project Manager
What our
customers are saying
Antonio Hernandez is the onsite manager for removing the damaged areas of my home. He explained everything clearly and his staff was very careful packing my contents. Easy to work with and punctual and cleaned up.
Antonio and Francisco….The two people who led our remediation were absolutely fabulous. Always on time, always communicated, and very concerned about issues or questions we had. Our experience with ServPro was A+++++.
We had them come for entire house carpet cleaning. The carpets looked great and the house smelled clean and fresh. Scheduling was easy, pricing was reasonable and staff very polite. We will definitely use this group again!
I had a bad water mess emergency. Antonio and Brandon were absolutely awesome and my wife and I are hard to please. Extremely responsive, available and very respectful to our needs. The work was professional and the cleanup as they worked was greatly appreciated. They assisted in lowering our stress levels and helped us understand the entire process. You can't go wrong with this team. I hope I never see them again but if I need help they are the team to call.
Jason and Cole Hegyi did an outstanding job assisting with my home restoration. They handled everything from start to finish in a professional, efficient, and timely manner while keeping me informed throughout the entire process. Their communication, attention to detail, and customer service made a stressful situation much easier to deal with. I would highly recommend them to anyone in need of restoration services.
Antonio, Joe and his team were great . Very professional and thorough. I highly recommend ServPro Antonio, Joe & his excellent team! Thank you !!
Antonio and his team did an incredible job drying and cleaning our basement after a burst pipe! They have been kind, thorough, and communicative throughout the process. While I don't recommend a flooded basement, if you find yourself in that situation, I can't recommend this team highly enough. They took care of everything, worked directly with my insurance, and gave us peace of mind under otherwise stressful circumstances. Thank you!
Nathan, Gabe, and Ron went above and beyond in their service at our home. They were efficient, friendly, and helpful with all of our needs, and we would highly recommend their services to anyone.
The professionalism shown and customer service provided by SERVPRO of Downtown Cincinnati is unmatched. The entire team, especially Larry and Randy, are immediately responsive and genuinely care about their clients. They go out of their way to provide quality service with no hassle, and immediate results. Their highest priority is a quality outcome for those they service, which is incredibly reassuring when dealing with an emergency. Highly recommend SERVOPRO of Downtown Cincinnati.
About Us
SERVPRO of Downtown Cincinnati/Team Phillips & Smith is here for whatever happens! As a trusted leader in the restoration industry, SERVPRO of Downtown Cincinnati/Team Phillips & Smith has the advanced training, knowledge and equipment to fully mitigate and restore your home or business. We are locally owned and operated. Our office is located centrally in Downtown Cincinnati and are ready to respond at a moment's notice. We operate 365 days a year, 7 days a week, 24 hours a day!
Our team understands the stress and worry that comes with any major disaster. When something happens, we are always prepared! SERVPRO of Downtown Cincinnati/ Team Phillips & Smith is highly trained in fire, water and mold remediation. We make any disaster, big or small, look "Like it never even happened!"
Even though we are a local company, we can travel to help anywhere at any time! Our storm team travels near and far for any natural disaster.
SERVPRO of Downtown Cincinnati/Team Phillips & Smith is "Always here to help!"