Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Downtown Cincinnati / Team Phillips & Smith is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
We had them come for entire house carpet cleaning. The carpets looked great and the house smelled clean and fresh. Scheduling was easy, pricing was reasonable and staff very polite. We will definitely use this group again!
I had a bad water mess emergency. Antonio and Brandon were absolutely awesome and my wife and I are hard to please. Extremely responsive, available and very respectful to our needs. The work was professional and the cleanup as they worked was greatly appreciated. They assisted in lowering our stress levels and helped us understand the entire process. You can't go wrong with this team. I hope I never see them again but if I need help they are the team to call.
Jason and Cole Hegyi did an outstanding job assisting with my home restoration. They handled everything from start to finish in a professional, efficient, and timely manner while keeping me informed throughout the entire process. Their communication, attention to detail, and customer service made a stressful situation much easier to deal with. I would highly recommend them to anyone in need of restoration services.
Antonio, Joe and his team were great . Very professional and thorough. I highly recommend ServPro Antonio, Joe & his excellent team! Thank you !!
Antonio and his team did an incredible job drying and cleaning our basement after a burst pipe! They have been kind, thorough, and communicative throughout the process. While I don't recommend a flooded basement, if you find yourself in that situation, I can't recommend this team highly enough. They took care of everything, worked directly with my insurance, and gave us peace of mind under otherwise stressful circumstances. Thank you!
Nathan, Gabe, and Ron went above and beyond in their service at our home. They were efficient, friendly, and helpful with all of our needs, and we would highly recommend their services to anyone.
The professionalism shown and customer service provided by SERVPRO of Downtown Cincinnati is unmatched. The entire team, especially Larry and Randy, are immediately responsive and genuinely care about their clients. They go out of their way to provide quality service with no hassle, and immediate results. Their highest priority is a quality outcome for those they service, which is incredibly reassuring when dealing with an emergency. Highly recommend SERVOPRO of Downtown Cincinnati.
Great customer service. It was awesome working with Taylor, she knows exactly what she’s talking about. If you need any restoration services, this is the company to reach out to!
We had a water supply line to our second-floor bathroom break. We had water damage in the bathroom and it leaked down to the first floor ceiling of the living room as well. We called our agent and the agent referred a plumber and he referred Servpro to help with the water damage. Plumber came in and made repairs same day and Servpro came in the same day as well. The Servpro guys explained everything they were going to do to mitigate the water loss. And said they could also do the repairs which we did not expect. We feel very comfortable through the whole process. They were very professional.
