A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Downtown Cincinnati / Team Phillips & Smith
Our Google Reviews
(513) 257-0014
5.0
(26 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had them come for entire house carpet cleaning. The carpets looked great and the house smelled clean and fresh. Scheduling was easy, pricing was reasonable and staff very polite. We will definitely use this group again!

Toni Smith

I had a bad water mess emergency. Antonio and Brandon were absolutely awesome and my wife and I are hard to please. Extremely responsive, available and very respectful to our needs. The work was professional and the cleanup as they worked was greatly appreciated. They assisted in lowering our stress levels and helped us understand the entire process. You can't go wrong with this team. I hope I never see them again but if I need help they are the team to call.

Gregory Steffen

Jason and Cole Hegyi did an outstanding job assisting with my home restoration. They handled everything from start to finish in a professional, efficient, and timely manner while keeping me informed throughout the entire process. Their communication, attention to detail, and customer service made a stressful situation much easier to deal with. I would highly recommend them to anyone in need of restoration services.

Wasif Sajjad

Antonio, Joe and his team were great . Very professional and thorough. I highly recommend ServPro Antonio, Joe & his excellent team! Thank you !!

Jill Gillespie

Antonio and his team did an incredible job drying and cleaning our basement after a burst pipe! They have been kind, thorough, and communicative throughout the process. While I don't recommend a flooded basement, if you find yourself in that situation, I can't recommend this team highly enough. They took care of everything, worked directly with my insurance, and gave us peace of mind under otherwise stressful circumstances. Thank you!

Kyle Lemoine

Nathan, Gabe, and Ron went above and beyond in their service at our home. They were efficient, friendly, and helpful with all of our needs, and we would highly recommend their services to anyone.

Ian McGurn

The professionalism shown and customer service provided by SERVPRO of Downtown Cincinnati is unmatched. The entire team, especially Larry and Randy, are immediately responsive and genuinely care about their clients. They go out of their way to provide quality service with no hassle, and immediate results. Their highest priority is a quality outcome for those they service, which is incredibly reassuring when dealing with an emergency. Highly recommend SERVOPRO of Downtown Cincinnati.

michelle tibbs

Great customer service. It was awesome working with Taylor, she knows exactly what she’s talking about. If you need any restoration services, this is the company to reach out to!

Kaitlyn Bryant

We had a water supply line to our second-floor bathroom break. We had water damage in the bathroom and it leaked down to the first floor ceiling of the living room as well. We called our agent and the agent referred a plumber and he referred Servpro to help with the water damage. Plumber came in and made repairs same day and Servpro came in the same day as well. The Servpro guys explained everything they were going to do to mitigate the water loss. And said they could also do the repairs which we did not expect. We feel very comfortable through the whole process. They were very professional.

Suzy O'Hara

About Us

SERVPRO of Downtown Cincinnati/Team Phillips & Smith is here for whatever happens! As a trusted leader in the restoration industry, SERVPRO of Downtown Cincinnati/Team Phillips & Smith has the advanced training, knowledge and equipment to fully mitigate and restore your home or business. We are locally owned and operated. Our office is located centrally in Downtown Cincinnati and are ready to respond at a moment's notice. We operate 365 days a year, 7 days a week, 24 hours a day! 

Our team understands the stress and worry that comes with any major disaster. When something happens, we are always prepared! SERVPRO of Downtown Cincinnati/ Team Phillips & Smith is highly trained in fire, water and mold remediation. We make any disaster, big or small, look "Like it never even happened!" 

Even though we are a local company, we can travel to help anywhere at any time! Our storm team travels near and far for any natural disaster. 

SERVPRO of Downtown Cincinnati/Team Phillips & Smith is "Always here to help!"

Jason Phillips, Jeff D. Smith
Jason Phillips, Jeff D. Smith
Owners of SERVPRO of Downtown Cincinnati / Team Phillips & Smith

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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