Emergency Water Extraction & Structural Drying Services

Definitely recommend! Mike Mondrone, VP of Operations went above and beyond in advising all aspects of the situation, before and after the job was completed! The crew, led by Freddy and Felipe were equally informative, pleasant, and efficient. We were in a time crunch and were accommodated in a very timely manner. It was a huge relief to have this professionalism during a very stressful time. Thank you!

Servpro of the West Bronx was extremely reliable and fast during a very stressful water situation. They responded promptly and immediately did everything necessary to prepare the area before setting up fans and dehumidifiers. The team handled everything efficiently. They were professional and organized throughout. Huge shout-out to Mike Mondrone — he was calm, reassuring, and made sure the situation was under control from start to finish. Highly recommend Servpro of the West Bronx.

Great job from the team. They kept me informed of the steps and left the workspace neat and clean at the end of every workday. They carefully and methodically boxed the content of the cabinets that needed to be removed to access the affected areas.

From the very beginning with speaking with the office, Christian The office manager, and then speaking with Freddy, the manager on site, I was treated respectfully and very professionally. They came. And accomplished exactly what they said they would do. I Was Also alerted that I did not have caps in the basement. I Highly recommend Them without reservation.

I have worked with Christian and Freddy three times over the last two years. They are fantastic. They are very responsive at all hours and days. They have come quickly within 24 hours but also when I need to schedule around my work schedule. Both times they have done major clean up-throwing out heavy flooring and removing layers of mud until you can see the white walls again. And I really like that they leave the dehumidifier machines until I feel like it is dry. They also spray a cleaning agent that gets rid of mold and mildew which has saved us from more expensive remediation efforts. It is also great that they are very friendly and stay in good humor despite having to go from one disaster to the next.

Mike Christian and Freddy were amazing after we had a flood. Their service is impeccable, fast and supportive. I would highly recommend them!

Freddy and Chris great guys and very easy to work with and very professional

The staff were amazing from start to end. They removed damaged furniture and cleaned up an awful mess. I truly appreciate that they were able to make the apartment livable again. Highly recommend them!