Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Medford

Our Google Reviews
(631) 732-4952
4.7
(46 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Medford we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO crew was responsible, accessible and transparent, step-by-step the procedures were explained and all my questions were answered. The team did a tremendous job and I'm thankful for all their help. I was unprepared for a disaster at my home, but this crew made it easier to get everything back to normal.

Erica
Coram

Our local Long Island restaurant had some severe water damage from flooding and the SERVPRO manager and technicians were quick to respond, cleanup and restore our property to get us open the next evening for dinner. We are thankful to them for their help and hard work to turn our situation around quickly! Thanks again.

Jay
Patchogue

They were fast, efficient, super professional!

Steve C
Mastic

Can't thank you enough! We had a storm that caused damage to our apartment complex. The SERVPRO team, worked hard to help with our water restoration they worked quickly and efficiently to prevent further water damage. The technicians went above and beyond to provide excellent service and were friendly and professional from start to finish. Thank you for turning our storm and water damage around for us.

Rodger B
Baldwinsville

SERVPRO staff was knowledgeable, reliable and thorough. I had flooding in my basement. They came when I called and completed the job of cleaning and removing flooring in a timely manner. All debris was taken away, too!

Michelle
Medford

SERVPRO arrived quickly to assess our damage and advise us what the cleanup and restoration would cost. Their crew was here the next day to clean, sanitize and repair the damage. What started out as a complete disaster was quickly addressed and turned around, I was well informed throughout the entire process and their services exceeded my expectations! Would recommend them!

Chris W
Port Jefferson Station

Through the whole process SERVPRO has been great. Very helpful, one of the best teams we have worked with.

Joe P
Patchogue

A very good crew with the best service.

Sara & John
New York

Very professional, clean, tidy and complete. Very impressed.

Ronald & Barbara
Armonk

SERVPRO crew was responsible, accessible and transparent, step-by-step the procedures were explained and all my questions were answered. The team did a tremendous job and I'm thankful for all their help. I was unprepared for a disaster at my home, but this crew made it easier to get everything back to normal.

Erica
Coram

Our local Long Island restaurant had some severe water damage from flooding and the SERVPRO manager and technicians were quick to respond, cleanup and restore our property to get us open the next evening for dinner. We are thankful to them for their help and hard work to turn our situation around quickly! Thanks again.

Jay
Patchogue

They were fast, efficient, super professional!

Steve C
Mastic

Can't thank you enough! We had a storm that caused damage to our apartment complex. The SERVPRO team, worked hard to help with our water restoration they worked quickly and efficiently to prevent further water damage. The technicians went above and beyond to provide excellent service and were friendly and professional from start to finish. Thank you for turning our storm and water damage around for us.

Rodger B
Baldwinsville

SERVPRO staff was knowledgeable, reliable and thorough. I had flooding in my basement. They came when I called and completed the job of cleaning and removing flooring in a timely manner. All debris was taken away, too!

Michelle
Medford

SERVPRO arrived quickly to assess our damage and advise us what the cleanup and restoration would cost. Their crew was here the next day to clean, sanitize and repair the damage. What started out as a complete disaster was quickly addressed and turned around, I was well informed throughout the entire process and their services exceeded my expectations! Would recommend them!

Chris W
Port Jefferson Station

Through the whole process SERVPRO has been great. Very helpful, one of the best teams we have worked with.

Joe P
Patchogue

A very good crew with the best service.

Sara & John
New York

Very professional, clean, tidy and complete. Very impressed.

Ronald & Barbara
Armonk

About Us

SERVPRO of Medford – Your Local Experts in Property Damage Restoration

Proudly Serving Brookhaven, Sayville, Bayport, Holbrook, Holtsville, and Surrounding Eastern Suffolk Communities

When disaster strikes—whether it’s fire, water, mold, or storm damage—SERVPRO of Medford is here to help. With nearly 30 years of experience restoring homes and businesses across Long Island, our team is dedicated to providing fast, effective, and compassionate service during your time of need.

As a family-owned and operated business, we take pride in being a trusted neighbor and reliable partner during emergencies. Our deep roots in the Brookhaven and Eastern Suffolk County areas allow us to respond quickly—bringing the right tools, expertise, and manpower to every job, no matter the size.

Local Ownership, Local Commitment

SERVPRO of Medford’s long-standing success is rooted in hands-on owner involvement and a deep commitment to the local community. As a family-owned and operated franchise, we support our staff and neighbors like family. Our reputation has been built over decades of helping families and businesses navigate everything from storm flooding to fire and mold damage. Many of our earliest customers continue to call on us today—and refer their friends and family with confidence.

Restoration Services You Can Rely On

Our highly trained technicians specialize in residential and commercial cleanup, repair, and restoration for:

  • Water Damage – Rapid water extraction, drying, dehumidification, and structural repairs
  • Fire & Smoke Damage – Soot removal, odor elimination, cleaning, and rebuilding
  • Mold Remediation – Inspection, containment, removal, and restoration by IICRC-certified specialists
  • Storm & Flood Damage – Emergency board-up, mitigation, cleanup, and recovery
  • Sewage & Biohazard Cleanup – Safe, thorough sanitation for hazardous situations

We begin each job with a comprehensive inspection and damage assessment, then mobilize our team to clean, restore, and rebuild your property as quickly and thoroughly as possible.

Emergency Help 24/7

Disasters don’t wait for business hours, and neither do we. When you call SERVPRO of Medford, you’ll speak to a live team member—day or night—ready to dispatch help and begin the recovery process immediately.

Whether you're facing damage in your home or business, SERVPRO of Medford is ready to respond with expert care and proven solutions. We’re proud to be a part of the Long Island community and are committed to helping our neighbors recover quickly and confidently.

Decades of Service Across Long Island

With more than 30 years of experience serving Medford and the surrounding Long Island areas, we’ve become a trusted name in restoration. Our IICRC-certified production managers and crew chiefs bring over 20 years of combined experience to every job. From the beginning, we’ve prioritized customer care, quality workmanship, and quick, clear communication.

David & Gina Kluger
David & Gina Kluger
Owners of SERVPRO of Medford

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.