SERVPRO of Southeast Las Vegas

In this era of disappointing customer service, Romeo and Servpro exceeded my expectations. Romeo was completely professional, on time and thorough in the process of repairing my home from a broken hose that flooded the home.

I had a great experience with Servpro. From the beginning, the team was professional, responsive, and made a stressful situation much easier to handle. I especially want to thank Romeo and Chris for their exceptional service. They were knowledgeable, courteous, and took the time to explain everything throughout the process. Their hard work, attention to detail, and commitment to customer satisfaction truly stood out. I highly recommend Servpro to anyone in need of their services. Thank you again, Romeo and Chris, for going above and beyond!

I would like to highlight the excellent teamwork from Juan and Jesús. Both demonstrated great professionalism, responsibility, and commitment throughout the entire job. They always maintained a respectful attitude, stayed organized, and focused on completing the work in the best possible way. In addition, they worked in perfect coordination, supporting each other to ensure everything was done efficiently and with high quality. Without a doubt, they are very professional and reliable workers for any job.

Working with ServPro, especially Hany and his team, over the past several months has been one of the most meaningful and supportive service experiences I’ve ever had. I was connected to Hany through a referral last fall during an incredibly difficult time, as I was managing the cleanup of my late uncle’s estate. From our very first interaction, Hany stood out, not just for his professionalism but for his empathy, patience, and thoughtfulness. His communication was always clear, consistent, and grounded in genuine care. He took the time to understand not just the scope of the work, but the emotional weight behind it. Over several months, Hany remained steady and reliable, guiding us through each step of the process. He never rushed decisions, always made himself available for questions, and ensured we felt supported every step of the way. The onsite cleanup day, in particular, could have been overwhelming, but thanks to Hany, it wasn’t. He prepared me in advance for what to expect, helped set the pace, and thoughtfully structured the day so I could take time to go through personal belongings. That level of consideration made all the difference. It felt less like a transactional service and more like having a trusted partner during a very personal moment. Hany and his team bring not only expertise but also humanity to their work. It’s rare to encounter people who show up with this level of integrity, compassion, and professionalism. I cannot recommend ServPro, and especially Hany, highly enough. It truly means something to know that people like this exist in the world.

Very satisfied with all aspects of Servpro. Haney,office staff,workers were all too shelf. Communication, expertise , reliability all great.

INTEGRITY you don't find a lot these days ! THEY COULD HAVE EASILY HAVE TAKEN THE JOB, AND I WOULD HAVE BEEN NONE THE WISER. A stark contrast to "another company" I called out. 5 STARTS for being: Honest, Professional. I Highly Recommend them! After a plumber suggested I needed a restoration company for a shower leak, I called Servpro for a second opinion. (I was familiar with their name in reputation. I only had the first company come out because it was recommended by the plumber : / ) The owner personally came out and performed a thorough, complimentary inspection of the shower wall and surrounding areas (even the adjacent walls and other rooms) using specialized moisture meters. He quickly determined that everything was completely dry and that no restoration or remediation was needed. Servpro's honesty and integrity are truly outstanding, especially compared to other companies that quickly offered expensive "bids." They saved me unnecessary cost and effort. Their reputation is well-deserved. If you want an honorable company you can trust, call Servpro! It's saved me THOUSANDS of dollar$.

Was a pleasure having them work in my home! They were extremely patient with my many questions, explaining things along the way. They went above and beyond 10/10 highly recommend !

Servepro to the rescue.. we had a pipe burst in our bedroom, water was everywhere. Of course emotions are all over the place. I called servepro to come out to asses and assist. They were soo nice, helpful and had a team come to my home immediately. They provided ease of mind. The service was fast, and communication was excellent. I am forever thankful to this amazing team! I would recommend them to any and everyone. Thank you servepro team!