A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Omaha Northwest

Our Google Reviews
(402) 800-2134
4.9
(180 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Good people, good service, would have them back in a heartbeat.

Susan
Omaha

Chuck was awesome. He did great work. Both my wife and I were impressed with his knowledge, professionalism, and courteous nature. Chuck cared about our concerns and he was great to have on our "project."

Joel B
Blair

Andy & his SERVPRO crew showed such amazing care, concern & compassion for us, our home and our situation! Andy truly went above and beyond to ensure our process was as smooth as possible. The crew was so meticulous they left our home spotless... you never would have known they did any work in our home!!! Truly heaven sent we can’t THANK YOU ENOUGH!!!

Elisa
Omaha

SERVPRO takes such great care of our clients! Water damage can be such a stressful and frustrating problem, but Mark and his team do a great job of working with our clients and claims adjusters to make the remediation process go as smooth as possible!

Megan
Omaha

Cannot say enough good things about Mark with SERVPRO. He is an awesome personality and I would trust that he would take care of anyone I would send his way!

Kyle
Omaha

I called SERVPRO and was able to get someone that day to assist me with water I had in my basement. I am so thankful for the quick response to my needs and the work that was done to ensure no further damage to my basement. The staff was friendly and seemed concerned about my situation.

Katie H.
Omaha

One day I woke up to a flooded basement with water gushing out of the water meter that had busted, 4-5 of water throughout. I called SERVPRO and they responded immediately, walked me through what they would do and what steps I should take; calling insurance company, plumber, etc. 

I'm so thankful for the crews exceptional prompt response to my call. They worked tirelessly for days to clean up and dry out. Cannot sing their praises loud enough. Everyone was so helpful and went out of their way to do what not only needed to be done but did it with a pleasant and nice attitude.

For 5 days I got to enjoy peace of mind knowing true professionals were taking care of clean up, drying out everything as well as removing the items that were damaged.

Bobbie
Blair

I am so thankful for your help, you made a difficult time so much easier. I would call you again in a heartbeat. Easy to deal with, wonderful service and lovely, kind people.Thanks again!

Emily
Omaha

The sewer backed up into our basement. With sewage in our furnace and shop area and the basement bath and part of the carpeted area adjacent to the bath. I called a plumbing contractor to clean the sewer line. I called SERVPRO and a team of them came to our house. They were extremely professional, they started cleaning up the mess right away. I'm so thankful for how professional, yet empathetic these men went about their tasks, it was extremely impressive. I will gladly refer SERVPRO to anyone I know who needs their services. They did a thorough job of cleaning up the mess.

Mike
Omaha

About Us

 

SERVPRO Team Toft proudly serves the Greater Omaha, Council Bluffs, and Sioux Falls areas through our locally owned and operated franchises — Omaha Southwest, Omaha Northwest, Omaha West/Saunders County, Council Bluffs, and Sioux Falls.

Owned by Lathe and Nicole Toft, our team is deeply rooted in the restoration and construction industries. After relocating from northwest Iowa, where they co-owned SERVPRO of Spencer & Iowa Great Lakes, the Tofts purchased SERVPRO of Omaha Southwest in July 2019, SERVPRO of Omaha West/Saunders County in December 2019, SERVPRO of Council Bluffs in September 2021, SERVPRO of Omaha Northwest in November 2023, and SERVPRO of Sioux Falls in January 2026. Lathe also brings extensive construction expertise as the former co-owner of Boji Builders Inc., established in 2002.

At SERVPRO Team Toft, we understand the stress and disruption that fire, water, or mold damage can cause to your home or business. Our goal is simple: to minimize interruption and make it “Like it never even happened.”

We specialize in:

  • Water and fire damage cleanup and restoration for residential and commercial properties

  • Mold inspection, remediation, and prevention, following state regulations (including Iowa’s licensing requirements)

  • Biohazard and trauma cleanup, with safety and discretion as top priorities

  • Storm response and large-loss restoration for commercial and multi-unit properties

  • Construction, reconstruction, and repairs, from structural drying to complete rebuilds

  • Specialty cleaning services, including HVAC and duct cleaning, odor removal, and media blasting

  • Contents cleaning and restoration, using advanced ultrasonic technology to restore rather than replace

Our investment in state-of-the-art equipment allows us to handle any size project efficiently, including a 5,000 CFM trailer-mounted desiccant for large water losses, an ultrasonic cleaning system for contents restoration, and an IBIX media blaster for soot or graffiti removal.

We’re also equipped with a fully stocked semi-truck and trailer, ready to deploy at a moment’s notice for storm and disaster response anywhere it’s needed.

Our highly trained staff holds IICRC certifications and receives ongoing education through SERVPRO’s corporate training programs. With a nationwide network of qualified franchises, no loss is too large or too small for our team.

If you need service for your home or business, call today.

Serving communities since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Lathe R. & Nicole L. Toft
Lathe R. & Nicole L. Toft
Owners of SERVPRO of Omaha Northwest

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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