A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Union County

Our Google Reviews
(704) 764-3216
4.7
(91 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Jason and Angel went above and beyond to make sure our crawlspace met specifications for our buyers. We will definitely use these guys again, should the need arise. If you have an emergency, don't hesitate. Reach out to Jason and get it taken care of the right way! 

Preston & Teresa Honstead
Monroe

Other companies should take lessons from these guys. From our first phone contact through to having a representative in our home, the whole process was efficient and professional. Today Jason Shue came out to inspect some water damage in our attic and he was polite, through and explained so that I could understand it. I'd definitely use them again! 

Charlotte Thrive
Monroe

Our PM was great throughout the process. Had some difficulties with the subcontractor from an timeliness and initial quality perspective but they made it right in the end. The contractor that did the carpet was great, high quality and professional. We had a mishap with another restoration company- was 2 months with no action, SERVPRO bailed us out and completed the work in a few weeks before we had company over the holidays. Thank you!!!!

Mike Warner
Monroe

These people are great! We had a water leak from the ice maker. They came in the same day to mitigate the water, provide clear options and direction, and minimize the stress. They have the resources to manage these types of projects from cradle to grave. Honest, knowledgeable and timely, they have stayed in constant contact throughout the project. They packed out everything from the first floor and managed the furniture as if it were their own. We chose the company that laid the original floors to refinish the hardwood floors. While we were out of town, the flooring technicians ran into a problem. Randy (SERVPRO project manager) came by and managed the issue and resolved the problem, even though it was not his crew!! I cannot say enough good things about these guys. They go above and beyond to satisfy the customer. If you have the misfortune to need these types of services, call them. They will not disappoint you. Susan

Susan Davis
Monroe

We were extremely pleased with the excellent support from all of the SERVPRO staff during a stressful time in our lives. All staff" went the extra mile" to assist us and provided calm and professional advice and information. The office telephone staff also went beyond their duties to communicate with us during this time. I would highly recommend SERVPRO of Union County to anyone who is in need of their unique services. 

Jean Jones
Monroe

I had SERVPRO come out of clean all the carpets in my home. I was taken back by how well they looked when I arrived to my house that afternoon! Great job!

Ruth
Indian Trail

The SERVPRO of Union County team was great! We had a toilet leak that caused subfloor damage and mold. They came out immediately to provide a quote which was very reasonable. Their team came back a couple days later to start the drying and remediation process. The technicians (Oger, Jason, Robert and Sierra) were all super helpful and courteous. They even sent someone out each day to check the moisture level to determine when the drying units could be removed. Great customer service! 

Andrew Wilson
Monroe

We had extensive damage to 4 rooms in our house.SERVPRO sent a crew to pack up all of our things so the floors could be replaced. Maria, Eva, Linda and Lupe were amazing. They were professional and considerate. They worked quickly and carefully 

Martha Arnold
Monroe

Oger was here when I had issues with a water leak in my kitchen early January. I was so impressed with him that when I needed help with water restoration again recently, I immediately thought of SERVPRO of Union County. He is so professional, polite, kind and goes above and beyond at offering good customer service! He had to check under my house in January for water damage and found a large ant pile. Took a picture for me and emailed them to me so I could see where the problem was coming from. He didn't have to do that. You are lucky to have him and I would recommend your service. JUST b/c of his professionalism.

Leigh Ann
Monroe

About Us

SERVPRO of Union County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Union County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Union County can also mitigate mold and provide services after a biohazard loss from your home or business. Our company is an Unlimited NC General Contractor and we are able to provide rebuild services to all of our customers ensuring a turn-key experience.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Union County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO Flag
Shaun C. & Kimberly S. Morgan

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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