A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of South Mecklenburg County

Our Google Reviews
(704) 840-6112
4.9
(121 reviews)

Need Odor Removal?

Jim and I are native North Carolinians.  We love Charlotte and especially the South Mecklenburg County area.  We believe we are here for one reason- to serve our South Mecklenburg County friends in need.  When your need is an odor concern, we know that it is very difficult to address alone.  You may not know what steps to take or even how to begin to address it- sometimes you might not even be able to identify it.  

We begin by identifying the source.  We remove it or use state of the art techniques, products, and equipment to mitigate the odor when possible.  Sometimes it is simple and sometimes, it requires elbow grease and many steps to finally address the odor.  No worries- we do not give up and are not afraid of hard work!    

SERVPRO of South Mecklenburg county technicians are IICRC certified Odor Control technicians.  We know how to address 40 years of cigarette smoke in a home or business, opossums (aka possums) in the crawlspace, skunks and squirrels in the attic, smoke and soot from the grease fire caused by fried chicken cooking too long, musty smells that come from unmitigated water damage, pet odors, and general odors that make your nose crinkle and your feet move toward the door! Yes, these are actual odor sources we have successfully addressed for our South Mecklenburg County friends and neighbors!  We would love to add your odor story our history!  Call us today and let us address "that yucky smell"!

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

From the first touchpoint to the last, and all through the cleanup and remediation, the team was prompt, professional, and courteous. All of my questions were answered thoroughly and each step of the process was clearly explained and made as transparent as possible. While you never want to actually have to use SERVPRO, as this means you've had some sort of residential disaster, it's good to know that you'll be in good hands with this franchise.  

Bryan
Charlotte

Called this morning at 9:48 am and they were at our house within hours. What a service! I could not have asked for better service and professionalism. I recommend their service to anyone!

Sara
Charlotte

While hoping I would not ever need to call an emergency restoration company, Annemarie and Jim have been wonderful to deal with since the first phone call I made to them late on a Sunday evening. It is clear that they take their business seriously and that customer satisfaction is their top priority - and they certainly made feel like their most important customer although I suspect every single one of their customers feels the same. I will recommend SERVPRO of South Mecklenburg County to anyone without hesitation.

Donald
Charlotte

Your customer service is second to none!  I feel like we are family now!

George T
Charlotte

I don't know what we would have done without you- what a mess and it is "Like it never even happened."

Sam J
Charlotte

SERVPRO went above and beyond in dealing with the insurance company when they were giving me and my family an extremely hard time. They knew exactly what to do given the circumstances and Annemarie specifically exceeded any and all expectations that I had. Truly a good company to partner with!

Elizabeth
Charlotte

Angels team was prompt and helpful

Joe
Charlotte

  Had the pleasure of working with Austin, Caleb, and Peter for several years now. They are reliable and trustworthy. For any sensitive remediation projects I have to undertake, I know I am in good hands with the team at South Meck SERVPRO.

Peter
Charlotte

The SERVPRO team is awesome, thorough quick and efficient, from the office to their field staff !!! Love Ann Marie

Preston H.
Charlotte

About Us

SERVPRO of South Mecklenburg County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of South Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of South Mecklenburg County can also mitigate mold from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of South Mecklenburg County.

Our owners, Brian and Bruce Bowen, have dedicated decades to building our locally based restoration team to be a reputable and respected service provider in the Charlotte area. We are a trusted name for restoration, remediation, reconstruction, mitigation, and premier cleaning throughout the communities that we serve. Our professionals have over a century of combined restoration experience, giving each member of our team a unique and professional approach to every project we undertake to exceed the expectations of the customers we serve.


If you would like to schedule service for your home or business, please call today!

Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of South Mecklenburg County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test