A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of South Charlotte

Our Google Reviews
(704) 333-7737
4.9
(57 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

My washing machine sensor that tells it when to stop filling stopped working.  Within four hors of the disaster, SERVPRO of South Charlotte was at my house with fans and dehumidifiers.  Within 24 hours they were back to pull the flooring because water had gotten underneath it.  They promised completion in 7 weeks and they delivered with flying colors.  The entire staff, from the office, to the people in the field, and their subcontractors were all professional, courteous and knowledgeable.  I would highly recommend them.  Thank you.  

Ken M.
Mint Hill

My insurance company contacted SERVPRO of South Charlotte when I reported that I had discovered a water leak at my home.  SERVPRO was quick to respond with a team to remediate the water damage.  Led by Erin, the SERVPRO team was incredibly hard working and did a fantastic job of addressing the issues and drying out the impacted areas.  They were very responsive and professional throughout the entire operation.  Erin was great at communicating with my adjuster and providing me with regular updates.  I hope I never need to use them again, but to anyone that has been impacted by water or other damage to their home, I can highly recommend SERVPRO.  

Ted K.
Charlotte

SERVPRO of South Charlotte helped us get back in our condo after the unit above us flooded us out. Would highly recommend!

Mike J.
Charlotte

Called in a panic and they assured me they would be at my house to take care of it that evening. My cleanup was due to a leak and we all know how quickly mold grows. They arrived and immediately went to work. I could not have asked for better service, professionalism or kindness. I highly recommend SERVPRO of South Charlotte!

Lisa D.
Monroe

My insurance company contacted SERVPRO when I reported that I had discovered a water leak at my home. SERVPRO was quick to respond with a team to remediate the water damage. Led by Erin, the SERVPRO team was incredibly hard working and did a fantastic job of addressing the issues and drying out the impacted areas. They were very responsive and professional throughout the entire operation. Erin was great at communicating with my adjuster and providing me with regular updates. I hope I never need to use them again, but to anyone that has been impacted by water or other damage to their home, I can highly recommend SERVPRO.

Ted K.
Charlotte

SERVPRO services were extraordinarily helpful when we discovered a leak in our kitchen. So helpful to take up the damaged flooring and making sure we were completely dry before installing our new floors. Several visits, always checking and verifying moisture levels made us feel comfortable to proceed with repairs. Great customer service, prompt and professional!

Pat C.
Charlotte

Very courteous and professional!

Chris E.
Charlotte

Quite satisfied. Very professional.

Cathy R.
Charlotte

Guys were great, polite, fast, informative and efficient.

Kyriakos S.
CHARLOTTE

About Us

SERVPRO of South Charlotte understands the stress and uncertainty that accompany fire, water, or mold damage. We know how disruptive these events can be to your home or business, and our mission is to provide swift, professional restoration to bring peace of mind during difficult times. Whether it’s your family, employees, or customers relying on you, we’re here to help minimize interruptions and restore normalcy—quickly and efficiently.

Specializing in the cleanup and restoration of residential and commercial properties, SERVPRO of South Charlotte is equipped to handle fire, smoke, water damage, and mold mitigation. With access to state-of-the-art technology and a team of skilled professionals, we are ready to tackle restoration challenges of all sizes.

In 2024, SERVPRO of South Charlotte entered an exciting new chapter under the ownership of Ken Parker, Ramy Malka, Ron Pack, and Nate Hinders. This dynamic team brings a fresh perspective, a wealth of experience, and an unwavering commitment to delivering the highest level of service. Their leadership ensures that every project is approached with dedication and attention to detail, continuing SERVPRO's trusted legacy in the Charlotte community.

Our staff undergoes rigorous training, from SERVPRO’s corporate training programs to achieving industry certifications like those from the IICRC. This commitment to education ensures our team has the expertise to restore your property with care and precision.

Since 1967, SERVPRO has been a name synonymous with trust and excellence in restoration and cleaning services. With a nationwide network of resources and decades of experience, SERVPRO of South Charlotte is ready to respond to your call 24/7, offering local service backed by national strength.

When disaster strikes, you can count on SERVPRO of South Charlotte to be your trusted partner in recovery. Call us today to learn how we can help.

Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka
Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka
Owners of SERVPRO of South Charlotte

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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