Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Southwest Charlotte
Our Google Reviews
(704) 910-5649
5.0
(77 reviews)

Service Areas

Charlotte, NC | Southend, NC | Dilworth, NC | Wilmore, NC | Steel Creek, NC | Loso, NC | Pineville, NC

Your Local Fire Restoration Company

Preventing as Many Fires as Possible

Move the candle away from the curtains, turn the stove off when you’re done cooking, and don’t leave your space heater right next to your big fluffy bed. These things can help you stop many fires before they even start, but we all know things happen, and sometimes, you just can’t prevent a fire. 

While you may be doing everything correctly - taking precautions, checking your smoke detectors regularly, and having an evacuation plan - this doesn’t mean you know what to do if a fire erupts in your home or business. 

After A Fire Erupts

As soon as you have escaped your home or business, the best thing to do is call 911. After calling 911, call your SERVPRO® of West Mecklenburg. 

Regardless of the size of fire, you will likely need fire damage repair in some or all of your home or business. There is also a good possibility you will need water damage repair from fire fighting efforts. This is where we come in. 

Your local SERVPRO is Here to Help®. We work hard to make restoration as quick and easy as possible, so you can get back to living life. We are the local experts in fire restoration, and are ready to restore your home or business to preloss conditions. 

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Southwest Charlotte is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Always happy to refer our customers to SERVPRO! Their communication, professionalism, and service are top-notch, and we know our customers are in good hands when unexpected losses occur.

Katie Moore

Happy to refer any customer here - communication and help are top notch!

Jana Fowler

Great company to work with!!

Lacie Harris

Can’t say enough great things about Wes Haynes and the crew at Servpro. They have helped several of my clients and recently assisted me with my home! 5 ⭐️’s. I highly recommend them!!

Jimi Woodruff State Farm Agency

Keith and Curtis did a great job. Timely repair

Jimmy Bookout

Fortunately, this was my first time ever needing to submit a claim, and my project manager, Tracie, guided me through the entire process with outstanding communication and support. She kept me informed at every stage, respected my timeline, and made everything feel organized and manageable. I truly appreciated her professionalism and the way she made the experience feel seamless. I also want to give a special shout‑out to the on‑site teams, who went above and beyond in caring for my senior dog while they worked. They were thoughtful about minimizing noise, made sure she felt safe, and even guarded the stairs so she wouldn’t fall. Their kindness and awareness meant so much to me. Every visit, the team arrived on time — often a few minutes early — and handled the job with professionalism, respect, and genuine care. I’m incredibly grateful for Tracie’s leadership and the team’s exceptional work. They turned a stressful situation into a positive experience

lauren zimmerman

Pedro López and Gabriel leon were very professional . Very happy with the service

Rosario Miller

Servpro was out after I had a terrible experience with another mitigation company. Hector came out and saved the day. He made the process so much easier and explained everything to me. The crew that came out was awesome and made me feel very comfortable with what they were doing. They had my whole house dried out and clean “like it never even happened”

Cory Mayberry

Great service and the techs were fantastic to work with.

Ryan Curry

About Us

SERVPRO of Southwest Charlotte understands that fire, water, and mold damage can disrupt your life and business in an instant. The stress and uncertainty these situations bring are overwhelming, and that’s where we step in—to provide expert restoration services with compassion, efficiency, and professionalism. Our goal is to minimize the interruption to your daily life while restoring your property quickly and thoroughly.

We specialize in the cleanup and restoration of residential and commercial properties following fire, smoke, or water damage. Our team also offers expert mold mitigation and remediation services to help ensure the safety and integrity of your space.

In 2024, SERVPRO of Southwest Charlotte embarked on an exciting new journey under the ownership of Ken Parker, Ramy Malka, Ron Pack, and Nate Hinders. This experienced team is committed to elevating our services and strengthening our connection to the Southwest Charlotte community. Their leadership combines decades of expertise with a customer-focused approach, ensuring that every project is handled with care and precision.

Our team is highly trained in property damage restoration. From rigorous initial training at SERVPRO’s corporate facilities to achieving advanced industry certifications through the IICRC, our staff is equipped with the knowledge and tools needed to restore your property to pre-damage condition.

With SERVPRO’s nationwide network of franchises, SERVPRO of Southwest Charlotte has the resources to handle disasters of any size—whether it’s a single-family home or a large-scale commercial property.

Since 1967, SERVPRO has been the trusted name in cleanup and restoration. At SERVPRO of Southwest Charlotte, we bring that legacy of trust and excellence to your doorstep, offering local expertise backed by the strength of a national brand.

When the unexpected happens, let SERVPRO of Southwest Charlotte be your partner in recovery. Contact us today to see how we can help you make it "Like it never even happened."

Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka
Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka
Owners of SERVPRO of Southwest Charlotte

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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