Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Kannapolis & China Grove

Our Google Reviews
(704) 939-1944
4.8
(43 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Kannapolis & China Grove we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent friendly and professional service. I would highly recommend this company.

Marcus
Kannapolis

SERVPRO is a great choice for service when you need it! Darryl and Alfredo literally held my hands and walked thru everything. They do the best job for mitigation and recon, customer service is impeccable!

Sharon
Nebo

Great experience during a very stressful time. Alfredo, Jay and Randy were wonderful. They were all very kind, knowledgeable and respectful of my home. They explained the process beginning to end and answered all of my questions. Glad we went with this company.

Jennifer
Concord

Alfredo was knowledgeable, had good communication and very efficient, in and out, quick every day to check the moisture.

Andrew
Kannapolis

Randy and Andrew performed a great all around service for us. They communicated every step of the way and we would definitely recommend them.

Matt
Concord

Alfredo and the other employee was great coming to my home when the basement flooded. Thank you so much

Eric
Kannapolis

We had a water pipe burst in the bathroom while we were out of town. Came back on Christmas Eve morning to find the damage. Called SERVPRO in the afternoon and they were out that evening, Christmas Eve to start the cleanup. Never expected that quick of a response but glad they did

TK
China Grove

These guys were awesome and very professional. They made a disaster much more bearable.

Priscilla
Kannapolis

Excellent friendly and professional service. I would highly recommend this company.

Marcus
Kannapolis

SERVPRO is a great choice for service when you need it! Darryl and Alfredo literally held my hands and walked thru everything. They do the best job for mitigation and recon, customer service is impeccable!

Sharon
Nebo

Great experience during a very stressful time. Alfredo, Jay and Randy were wonderful. They were all very kind, knowledgeable and respectful of my home. They explained the process beginning to end and answered all of my questions. Glad we went with this company.

Jennifer
Concord

Great experience during a very stressful time. Alfredo, Jay and Randy were wonderful. They were all very kind, knowledgeable and respectful of my home. They explained the process beginning to end and answered all of my questions. Glad we went with this company.

Jennifer
Concord

Alfredo was knowledgeable, had good communication and very efficient, in and out, quick every day to check the moisture.

Andrew
Kannapolis

Randy and Andrew performed a great all around service for us. They communicated every step of the way and we would definitely recommend them.

Matt
Concord

Alfredo and the other employee was great coming to my home when the basement flooded. Thank you so much

Eric
Kannapolis

We had a water pipe burst in the bathroom while we were out of town. Came back on Christmas Eve morning to find the damage. Called SERVPRO in the afternoon and they were out that evening, Christmas Eve to start the cleanup. Never expected that quick of a response but glad they did

TK
China Grove

These guys were awesome and very professional. They made a disaster much more bearable.

Priscilla
Kannapolis

Excellent friendly and professional service. I would highly recommend this company.

Marcus
Kannapolis

About Us

SERVPRO of Kannapolis & China Grove is a trusted leader in restoration and cleaning services, dedicated to helping homes and businesses recover from unexpected disasters. Locally owned and operated by Britt and Stacy Holcomb, our team is committed to delivering fast, reliable, and high-quality restoration solutions to the community.

As part of Team Holcomb, we provide expert water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We understand that emergencies can happen at any time, which is why we offer 24/7 emergency response to minimize disruption and restore properties efficiently.

With cutting-edge equipment, experienced professionals, and a strong focus on customer satisfaction, SERVPRO of Kannapolis & China Grove is equipped to handle any size loss. From small residential incidents to large commercial restoration projects, our goal is to make damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of Kannapolis & China Grove

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.