
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Elizabeth City / Outer Banks
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Elizabeth City / Outer Banks we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"My insurance company recommended SERVPRO, and they were excellent. They were timely in their response, worked with my schedule, were very thorough and professional, and worked diligently and efficiently while on site. I appreciated their heads-up phone calls when they were on their way to my home and their clear explanation of exactly what they were going to do. They checked on their drying equipment daily until it was complete. They cleaned up after themselves, leaving me in a position where my contractor could now begin the repairs. This is the second time I've used SERVPRO, and I have no reservations about recommending them."
"I've already told USAA how pleased I am with your work and your professionalism. Excellent work!"
"I had SERVPRO come in to a house I inherited and all our communications were done via email or phone calls. The services were wonderful and with Allen Alewine as the manager of the services I had no fears the work wouldn't be done correctly the first time. I immediately trusted Allen in our first conversation."
The crew was very nice and informative.
Great Job!
We had water damage to our kitchen and laundry room. We were very upset when the flooring started to turn black. So, we called SERVPRO of Elizabeth City/Outer Banks. They came ready to do their job - clean up the mess. They were fast, experienced and polite. They explained what was going to happen in our house and set out to accomplish the task as fast as possible. We were very impressed by their knowledge and got to work ripping out the floor. They were always polite and cleaned up the mess that was made. What should have taken a month lasted almost three months. This was NOT SERVPRO's fault. The flooring we wanted to replace the old one with was on back order. It took over a month to get the flooring and have it installed. This detail was out of their control. So when all was said and done, we were VERY pleased with the results. I can’t say enough about the professionalism SERVPRO showed us. When the job was finally completed, it really was "Like it never even happened." I would use SERVPRO of Elizabeth City/OBX again but hope we don’t have another problem. Thank you, SERVPRO!
I have an eight week old baby, was dreading this, your crew made it so easy! They helped us be able to care for our baby and dogs easily during this time! They went above and beyond.
What a wonderful job! Thanks to Maggie and your entire team.
Great Job! A+++!
"My insurance company recommended SERVPRO, and they were excellent. They were timely in their response, worked with my schedule, were very thorough and professional, and worked diligently and efficiently while on site. I appreciated their heads-up phone calls when they were on their way to my home and their clear explanation of exactly what they were going to do. They checked on their drying equipment daily until it was complete. They cleaned up after themselves, leaving me in a position where my contractor could now begin the repairs. This is the second time I've used SERVPRO, and I have no reservations about recommending them."
"I've already told USAA how pleased I am with your work and your professionalism. Excellent work!"
"I had SERVPRO come in to a house I inherited and all our communications were done via email or phone calls. The services were wonderful and with Allen Alewine as the manager of the services I had no fears the work wouldn't be done correctly the first time. I immediately trusted Allen in our first conversation."
The crew was very nice and informative.
Great Job!
We had water damage to our kitchen and laundry room. We were very upset when the flooring started to turn black. So, we called SERVPRO of Elizabeth City/Outer Banks. They came ready to do their job - clean up the mess. They were fast, experienced and polite. They explained what was going to happen in our house and set out to accomplish the task as fast as possible. We were very impressed by their knowledge and got to work ripping out the floor. They were always polite and cleaned up the mess that was made. What should have taken a month lasted almost three months. This was NOT SERVPRO's fault. The flooring we wanted to replace the old one with was on back order. It took over a month to get the flooring and have it installed. This detail was out of their control. So when all was said and done, we were VERY pleased with the results. I can’t say enough about the professionalism SERVPRO showed us. When the job was finally completed, it really was "Like it never even happened." I would use SERVPRO of Elizabeth City/OBX again but hope we don’t have another problem. Thank you, SERVPRO!
I have an eight week old baby, was dreading this, your crew made it so easy! They helped us be able to care for our baby and dogs easily during this time! They went above and beyond.
What a wonderful job! Thanks to Maggie and your entire team.
Great Job! A+++!
About Us
SERVPRO® of Elizabeth City/Outer Banks is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.
Independently owned and operated by Andrew and Theresa Bahen as of September 2020, SERVPRO® of Elizabeth City/Outer Banks will now be operated by a team with 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Elizabeth City/Outer Banks. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.
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