Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Burlington

Our Google Reviews
(336) 229-1156
4.8
(55 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Burlington we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Everyone I worked with was very nice and informative. Very quick to get the remediation started, definitely recommend!

Heather
Burlington

Jason, Ben, Devon and the ladies were on point and did an amazing job during this phase. I’ll always be grateful to them and SERVPRO for the great help. Mike is outstanding!! He has walked me through every part of this process, he’s answered all my questions. He has been a rockstar thank you so much.

Carmen
Burlington

It has been a pleasure working with your team. They are very kind and respectful. Angela, has guided me though this journey and I look forward to the next phase of this project. Team work makes the dream work.

Dwight
Burlington

Brandon and Jason were outstanding. Explained everything to me and talked me through the whole process.

Phil
Burlington

I am very satisfied with the service from the SERVPRO team and the care they showed me in this stressful situation.I would recommend your service for my friend, family and associates.

Thrysteen
Burlington

Wonderful service so glad I chose SERVPRO. Brandon was very helpful and answered all my questions during the mitigation process. I will certainly recommend SERVPRO to family and friends if they are ever needed.

Deb
Burlington

SERVPRO came quickly and kept me updated on the process and progress.

Melissa
Burlington

Angela was particularly helpful in this process. She was very sympatheic about the loss of property that the flooding caused. It felt like a long-time friend was helping us get things back in order.

Tom
Burlington

We had SERVPRO at our home to help when the water heater broke and water everywhere they were right there to help dry thing out. We had them also do our repairs to the walls and floor. The technicians were all great workers they cleaned everything up after their work. One of the names we remember was Fernando we like tell him and the other thank you we so pleased with the work.

Libby
Burlington

Everyone I worked with was very nice and informative. Very quick to get the remediation started, definitely recommend!

Heather
Burlington

Jason, Ben, Devon and the ladies were on point and did an amazing job during this phase. I’ll always be grateful to them and SERVPRO for the great help. Mike is outstanding!! He has walked me through every part of this process, he’s answered all my questions. He has been a rockstar thank you so much.

Carmen
Burlington

It has been a pleasure working with your team. They are very kind and respectful. Angela, has guided me though this journey and I look forward to the next phase of this project. Team work makes the dream work.

Dwight
Burlington

Brandon and Jason were outstanding. Explained everything to me and talked me through the whole process.

Phil
Burlington

I am very satisfied with the service from the SERVPRO team and the care they showed me in this stressful situation.I would recommend your service for my friend, family and associates.

Thrysteen
Burlington

Wonderful service so glad I chose SERVPRO. Brandon was very helpful and answered all my questions during the mitigation process. I will certainly recommend SERVPRO to family and friends if they are ever needed.

Deb
Burlington

SERVPRO came quickly and kept me updated on the process and progress.

Melissa
Burlington

Angela was particularly helpful in this process. She was very sympatheic about the loss of property that the flooding caused. It felt like a long-time friend was helping us get things back in order.

Tom
Burlington

We had SERVPRO at our home to help when the water heater broke and water everywhere they were right there to help dry thing out. We had them also do our repairs to the walls and floor. The technicians were all great workers they cleaned everything up after their work. One of the names we remember was Fernando we like tell him and the other thank you we so pleased with the work.

Libby
Burlington

About Us

SERVPRO of Burlington is a trusted provider of restoration and cleaning services, committed to helping local homeowners and businesses recover from unexpected disasters. Locally owned and operated by Britt and Stacy Holcomb, our team takes pride in delivering prompt, professional, and high-quality service to our community.

As part of Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Disasters don’t follow a schedule, which is why we provide 24/7 emergency response to quickly mitigate damage and restore properties.

With state-of-the-art equipment, highly trained technicians, and a customer-first approach, SERVPRO of Burlington is ready to handle any size disaster. Whether it’s a small home restoration or a large commercial loss, we are dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of Burlington

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.