Meet Our Team
Here to Help® 24/7
SERVPRO of Burlington
Britt Holcomb
Owner/CEO
As CEO, Britt provides the vision and leadership for SERVPRO Team Holcomb. With over 25 years of experience, he’s dedicated to growing the company while upholding the highest standards of service, professionalism, and community involvement.
Mike Gosnell
Chief Operating Officer
Mike is our Chief Operating Officer with over 20 years of experience in restoration and construction. Mike manages daily operations and strategy, aligning resources, people, and processes to deliver consistent results. His leadership helps drive both company growth and customer satisfaction.
Brian Carlson
Director of Training & Development
Brian designs and leads training programs that keep our team at the forefront of industry standards. His leadership ensures employees have the skills, certifications, and knowledge to deliver top-tier service.
Clayton Philbrick
Restoration Manager
Clayton oversees restoration projects from start to finish, coordinating teams, timelines, and resources. His leadership ensures projects are completed efficiently, safely, and to the highest quality standards.
Ben Rollins
Technician
Ben plays a key role in restoration projects, using his skills to return homes and businesses to their preloss condition. He’s dedicated to quality workmanship and customer satisfaction on every job.
Bradem Mercado
Technician
Bradem brings reliability and skill to our restoration team as a technician. Whether handling water, fire, or mold damage, he’s committed to delivering thorough and efficient service to our customers.
Brandon Holyfield
Technician
Brandon is one of our outstanding Lead Technicians. With expertise in restoration and bio-cleaning services, Brandon works hard to restore properties quickly and safely. His precision and steady approach make him a trusted member of the team.
Christian Smith
Technician
As a technician, Christian contributes hands-on support in the field, assisting with cleanup and restoration projects of all types. His strong work ethic and positive attitude help deliver reliable results for our clients.
Fern Garay
Technician
Fern is a Lead Technician and our resident fire cleaning expert. He provides dependable support in the field, handling restoration tasks with precision and care. He’s dedicated to helping customers return to normal as quickly as possible after a loss.
Jalen Alston
Technician
Jalen plays a vital role as a technician and in restoration efforts, assisting with cleanup and repair services. He approaches every project with a focus on efficiency and care for the customer’s property.
Jason Weaver
Technician
Jason is one of our awesome Lead Techs! Jason supports a wide range of restoration services, from water extraction to fire cleanup. His attention to detail and steady approach help ensure quality results.
Kayle Smith
Director of Administration
Kayle oversees administrative functions across the company, ensuring efficient systems and smooth internal operations. Her leadership keeps the business organized and running at its best.
Angela Lewis
Operations Support Coordinator
Angela keeps our office running seamlessly by coordinating operations, supporting field teams, and managing day-to-day logistics. Her organizational skills and attention to detail help ensure nothing falls through the cracks.
Savanna DeBusk
Job File Coordinator
Savanna manages project files, documentation, and communications to keep jobs moving efficiently. Her organizational skills ensure every detail is tracked from start to finish.
Harley Whitesell
Lead Intake
Harley is often the first point of contact for customers, guiding them through the restoration process with compassion and clarity. Her ability to listen and reassure sets the tone for a positive experience.
Ashly Crockett
Director of Business Development
Ashly leads our business development efforts, building strong client relationships and fostering community partnerships. She’s focused on driving growth while ensuring customers and partners always feel supported.
Sarah Oelz
Business Development Representative
Sarah builds and maintains client relationships while connecting SERVPRO with new opportunities. Her focus on outreach and customer service helps grow our presence in the community.
Mike Lilly
Restoration Consultant
Mike works directly with clients to understand their restoration needs and provide tailored solutions and estimates. His experience and communication skills ensure projects begin on the right foot.
Jordyn Holcomb
Marketing Support Coordinator
Jordyn supports the team’s marketing and communications, from digital campaigns to community outreach. Her work helps connect SERVPRO Team Holcomb with customers and partners across the region.
Tim Coffey
Director of Construction
Tim leads the construction division, coordinating projects from planning through completion. With years of experience, he ensures quality craftsmanship and customer satisfaction on every build.
Tate Holcomb
Project Superintendent
Tate oversees construction projects in the field, managing crews and ensuring work is completed safely, on time, and to the highest standards. His leadership is key to successful rebuilds.
Isaac Perez
Construction Estimator
Isaac delivers detailed, accurate estimates for construction and rebuild projects. His knowledge of materials, labor, and project planning ensures customers receive fair, transparent expectations.
What our
customers are saying
Everyone I worked with was very nice and informative. Very quick to get the remediation started, definitely recommend!
Jason, Ben, Devon and the ladies were on point and did an amazing job during this phase. I’ll always be grateful to them and SERVPRO for the great help. Mike is outstanding!! He has walked me through every part of this process, he’s answered all my questions. He has been a rockstar thank you so much.
It has been a pleasure working with your team. They are very kind and respectful. Angela, has guided me though this journey and I look forward to the next phase of this project. Team work makes the dream work.
Brandon and Jason were outstanding. Explained everything to me and talked me through the whole process.
I am very satisfied with the service from the SERVPRO team and the care they showed me in this stressful situation.I would recommend your service for my friend, family and associates.
Wonderful service so glad I chose SERVPRO. Brandon was very helpful and answered all my questions during the mitigation process. I will certainly recommend SERVPRO to family and friends if they are ever needed.
SERVPRO came quickly and kept me updated on the process and progress.
Angela was particularly helpful in this process. She was very sympatheic about the loss of property that the flooding caused. It felt like a long-time friend was helping us get things back in order.
We had SERVPRO at our home to help when the water heater broke and water everywhere they were right there to help dry thing out. We had them also do our repairs to the walls and floor. The technicians were all great workers they cleaned everything up after their work. One of the names we remember was Fernando we like tell him and the other thank you we so pleased with the work.
Everyone I worked with was very nice and informative. Very quick to get the remediation started, definitely recommend!
Jason, Ben, Devon and the ladies were on point and did an amazing job during this phase. I’ll always be grateful to them and SERVPRO for the great help. Mike is outstanding!! He has walked me through every part of this process, he’s answered all my questions. He has been a rockstar thank you so much.
It has been a pleasure working with your team. They are very kind and respectful. Angela, has guided me though this journey and I look forward to the next phase of this project. Team work makes the dream work.
Brandon and Jason were outstanding. Explained everything to me and talked me through the whole process.
I am very satisfied with the service from the SERVPRO team and the care they showed me in this stressful situation.I would recommend your service for my friend, family and associates.
Wonderful service so glad I chose SERVPRO. Brandon was very helpful and answered all my questions during the mitigation process. I will certainly recommend SERVPRO to family and friends if they are ever needed.
SERVPRO came quickly and kept me updated on the process and progress.
Angela was particularly helpful in this process. She was very sympatheic about the loss of property that the flooding caused. It felt like a long-time friend was helping us get things back in order.
We had SERVPRO at our home to help when the water heater broke and water everywhere they were right there to help dry thing out. We had them also do our repairs to the walls and floor. The technicians were all great workers they cleaned everything up after their work. One of the names we remember was Fernando we like tell him and the other thank you we so pleased with the work.
About Us
SERVPRO of Burlington is a trusted provider of restoration and cleaning services, committed to helping local homeowners and businesses recover from unexpected disasters. Locally owned and operated by Britt and Stacy Holcomb, our team takes pride in delivering prompt, professional, and high-quality service to our community.
As part of Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Disasters don’t follow a schedule, which is why we provide 24/7 emergency response to quickly mitigate damage and restore properties.
With state-of-the-art equipment, highly trained technicians, and a customer-first approach, SERVPRO of Burlington is ready to handle any size disaster. Whether it’s a small home restoration or a large commercial loss, we are dedicated to making damage "Like it never even happened."
