Meet Our Team
All it takes is one call to SERVPRO of Burlington. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Britt Holcomb, team member at SERVPRO of Burlington]()
Britt Holcomb
Owner/CEO
As CEO, Britt provides the vision and leadership for SERVPRO Team Holcomb. With over 25 years of experience, he’s dedicated to growing the company while upholding the highest standards of service, professionalism, and community involvement.
![Mike Gosnell, team member at SERVPRO of Burlington]()
Mike Gosnell
Chief Operating Officer
Mike is our Chief Operating Officer with over 20 years of experience in restoration and construction. Mike manages daily operations and strategy, aligning resources, people, and processes to deliver consistent results. His leadership helps drive both company growth and customer satisfaction.
![Brian Carlson, team member at SERVPRO of Burlington]()
Brian Carlson
Director of Training & Development
Brian designs and leads training programs that keep our team at the forefront of industry standards. His leadership ensures employees have the skills, certifications, and knowledge to deliver top-tier service.
![Ben Rollins, team member at SERVPRO of Burlington]()
Ben Rollins
Technician
Ben plays a key role in restoration projects, using his skills to return homes and businesses to their preloss condition. He’s dedicated to quality workmanship and customer satisfaction on every job.
![Bradem Mercado, team member at SERVPRO of Burlington]()
Bradem Mercado
Technician
Bradem brings reliability and skill to our restoration team as a technician. Whether handling water, fire, or mold damage, he’s committed to delivering thorough and efficient service to our customers.
![Brandon Holyfield, team member at SERVPRO of Burlington]()
Brandon Holyfield
Technician
Brandon is one of our outstanding Lead Technicians. With expertise in restoration and bio-cleaning services, Brandon works hard to restore properties quickly and safely. His precision and steady approach make him a trusted member of the team.
![Fern Garay, team member at SERVPRO of Burlington]()
Fern Garay
Technician
Fern is a Lead Technician and our resident fire cleaning expert. He provides dependable support in the field, handling restoration tasks with precision and care. He’s dedicated to helping customers return to normal as quickly as possible after a loss.
![Jalen Alston, team member at SERVPRO of Burlington]()
Jalen Alston
Technician
Jalen plays a vital role as a technician and in restoration efforts, assisting with cleanup and repair services. He approaches every project with a focus on efficiency and care for the customer’s property.
![Kayle Smith, team member at SERVPRO of Burlington]()
Kayle Smith
Director of Administration
Kayle oversees administrative functions across the company, ensuring efficient systems and smooth internal operations. Her leadership keeps the business organized and running at its best.
![Ashly Crockett, team member at SERVPRO of Burlington]()
Ashly Crockett
Director of Business Development
Ashly leads our business development efforts, building strong client relationships and fostering community partnerships. She’s focused on driving growth while ensuring customers and partners always feel supported.![Sarah Oelz, team member at SERVPRO of Burlington]()
Sarah Oelz
Business Development Representative
Sarah builds and maintains client relationships while connecting SERVPRO with new opportunities. Her focus on outreach and customer service helps grow our presence in the community.![Mike Lilly, team member at SERVPRO of Burlington]()
Mike Lilly
Restoration Consultant
Mike works directly with clients to understand their restoration needs and provide tailored solutions and estimates. His experience and communication skills ensure projects begin on the right foot.![Jordyn Holcomb, team member at SERVPRO of Burlington]()
Jordyn Holcomb
Marketing Support Coordinator
Jordyn supports the team’s marketing and communications, from digital campaigns to community outreach. Her work helps connect SERVPRO Team Holcomb with customers and partners across the region.![Tim Coffey, team member at SERVPRO of Burlington]()
Tim Coffey
Director of Construction
Tim leads the construction division, coordinating projects from planning through completion. With years of experience, he ensures quality craftsmanship and customer satisfaction on every build.![Tate Holcomb, team member at SERVPRO of Burlington]()
Tate Holcomb
Project Superintendent
Tate oversees construction projects in the field, managing crews and ensuring work is completed safely, on time, and to the highest standards. His leadership is key to successful rebuilds.![Isaac Perez, team member at SERVPRO of Burlington]()
Isaac Perez
Construction Estimator
Isaac delivers detailed, accurate estimates for construction and rebuild projects. His knowledge of materials, labor, and project planning ensures customers receive fair, transparent expectations.
What our
customers are saying
Excellent service, I would highly recommend.
From the first phone call I was given reason to reduce the stress I was feeling. Jason Weaver is my primary point person for my project and he has demonstrated complete competence and polite professionalism at every step. I highly recommend ServPro for any home disaster.
Both office staff and on site field support absolutely awesome! Prompt, professional with excellent follow up. A++ for this incredible ServPro Team! Special Thanks and Kudos to both Jason and Angela and their respective teams and crew! Also Ben and Jaylen excellent as well and very helpful! Absolute pleasure working with them and assisting me with the process and claim.....
Great team, informative, polite, considerate and knowledgeable.
I was in need of a rapid removal, clean and sanitize an apartment. Angela and Clayton and staff with serv pro did a rapid assessment, quote and clean. Due to this I did not have to pay another month of rent. There are issues that need to be addressed by the owner and serv pro Fernando walked me through and explained their findings and recommended next steps. Staff are professional and caring. I could not have asked for a better experience. Mary
My home was flooded in the recent tropical storm and I had servpro come out to handle the tear out and drying phase. They responded to my phone call and had Brandon and his crew out there extremely quickly. The crews all worked very hard and Brandon did an excellent job keeping me in the loop and letting me know what was going on. I haven't got the bill yet, but these guys definitely earned their paycheck!
Great experience from the initial contact, the mitigation team was also awesome. Everyone took their time and answered all my many questions. Angela, Jason, Chris were great. Thank you!!
You have a very good and well maintained crew. Very professional and had a great humor about them which is what I like. If you can get along with customers and make them laugh you are doing something right. You keep your crew!!! Thank you very much. I will recommend you to anyone that needs your assistance!! And again THANK YOU!!!
Jason and Christian did great work in my home. They were respectful of my home and answered my questions. They were friendly with my children and dogs as well. I would definitely recommend.
About Us
SERVPRO of Burlington is a trusted provider of restoration and cleaning services, committed to helping local homeowners and businesses recover from unexpected disasters. Locally owned and operated by Britt and Stacy Holcomb, our team takes pride in delivering prompt, professional, and high-quality service to our community.
As part of Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Disasters don’t follow a schedule, which is why we provide 24/7 emergency response to quickly mitigate damage and restore properties.
With state-of-the-art equipment, highly trained technicians, and a customer-first approach, SERVPRO of Burlington is ready to handle any size disaster. Whether it’s a small home restoration or a large commercial loss, we are dedicated to making damage "Like it never even happened."