Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Alexander, Caldwell, & Burke Counties helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Alexander, Caldwell, & Burke Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Jonathan always answered any questions that I had. The work was done the next day from when I called. Would use ServPro again.
On Sept 3rd 2025 at 2am we had a terrible house fire. We lost half of our belongings and our house had to be gutted from foundation up. ServPro came in ready Monday at 7 rocking and rolling ready to go. These ladies worked nonstop. Hard as a crew of men, excuse me, HARDER then the crew who rebuilt our house. Lol. Amazing, caring, kind, supportive and more. The head lady, Kaitlyn, over Packing at ServPro and her team, Jeslin & Araceli busted butt! Throwing away items damaged, packing item possibly salvagable and comforting us, making us laugh, showing kindness and professionalism all in one. We couldn't have done this without their awesome help. The special cleaning crew Ana, Maribel, Ingrid, Dania professionaly cleaned our clothes, shoes, books, picture frames to my China and dinner set and silverware. Unbelievable! We had nothing but the clothes on our backs when we left our home at 4am that early morning. Our State State Farm Adjuster & Tammy Gragg got ahold of our agent who gave us Emerg.money to buy clothes, food, medications. This amazing Business needs to be recognized in Lenoir News, given an Award for Esteemed Service for such an amazing job they do for the citizens in our Community and ALL over. We couldn't have been more BLESSED with such a great group of hard wrking women. Tammy Gragg, be Proud of your team!
We had an exceptional experience with SERVPRO of Alexander, Caldwell & Burke Counties, especially during the busy turn season. Tammy, the team lead, was incredibly organized, professional, and flexible when navigating the typical challenges that come with turn. Ingrid, Leyda, Juana, Kaitlyn, and Maricruz were absolutely amazing! They were thorough, hardworking, and paid close attention to detail. The entire team went above and beyond to make sure the cleaning was done properly and to a high standard. We truly appreciate their professionalism, communication, and willingness to work with us throughout the process. We would highly recommend SERVPRO of Alexander, Caldwell & Burke Counties, to anyone looking for a reliable, professional, and hardworking cleaning team!
Alan West and his entire team are top notch h providers. I’ve been in student housing over five years and they are by far the best cleaning team in the industry. NOT one to back after 200 cleans! Perfection!
Alex and TJ are an all star team. I came home on a Friday after a 3 day business trip to an inch of standing water in my basement. I shut off the pump and hwh. Opened an insurance claim and they came out on Friday night 9pm until midnight and got me stable. They had the BEST attitudes and work ethic. Just salt of the earth guys. If I had 10 employees like them 90% of my issues would disappear.
William and Richard did an Excellent job w repairs needed after plumbing leaks were fixed. They communicated their schedule to us which helped. They were friendly, and extra helpful at the end of the project. We would recomend them highly!
Very professional Provided some throws for furniture. Explained everything. Even though my community had blocked roads because of construction they found time to come in a timely manner.
I am fortunate that I chose SERVPRO. They were great to work with and did an amazing job at a very reasonable cost
We had to call Servpro when we discovered water coming out of our ceiling downstairs. Jeremy Conaster and his team were amazing. They explained the steps that would be taken and explained any of their findings throughout the investigating phase. We HIGHLY recommend this company. Everyone was so kind from the first phone call when I was a little panicky.
