Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Alexander, Caldwell, & Burke Counties helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Alexander, Caldwell, & Burke Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
I am very pleased with the work they have done to my home. It was a mess from a water damage issue but SERVPRO of Catawba County East did an excellent job of cleanup and repairs to my home. Like they say, "Like it never even happened."
The SERVPRO people did a fantastic job repairing the flooring that was severely damaged by the water leakage from the refrigerator back in the fall of 2018. They took care of everything from A to Z. The people were friendly, knowledgeable and caring to work with. I’d strongly recommend that you have SERVPRO to work with you in the event anything serious should happen in your house, and those people would guide you step-by-step direction of taking care of your home. Not only that, but they’d also take care of you as well.
I had a massive leak with my washing machine that caused water to get behind my walls & made its way downstairs! So I literally had a flood in my foyer! David with SERVPRO came right out, analyzed the situation & determined where I had the moisture, cut the walls out, removed the damaged installation & brought in the dehumidifiers & fans! He checked in daily to check on the status on the drying process & today, 5 days later, we had dry walls! YAY! So I meet next week with the adjustor & SERVPRO's adjuster, to start as I call, "Phase 2" of this process...putting my home back together again! But if the contractors that come into my home are anything like David, I'll be a VERY happy customer! I am a single mother to 3 children, so I am very funny about who I let into my home. I felt safe with David in my home & around my children, like I didn't need to stand over him & watch him. He was respectful of my home, and very accommodating to my hectic crazy schedule! Highly recommend to anyone! 10 STARS!!
Cannot say enough about the level of professionalism and service I received from SERVPRO of Catawba County. We had a water leak from our ice maker. Every step of their service from restoration to repair to clean up was fantastic. We had sub floor repairs, hardwood floor repair/ refinishing, dry wall, paint and more. Their cleaning crew was amazing and my house has never been so clean! All the contractors they supplied were excellent. They even worked out payment details with our insurance company. The attention to detail at every step was amazing. SERVPRO scheduled everything with special attention to making it work with my schedule. The teamwork they provided was outstanding in everyway. They made a very painful/difficult situation, painless. If I could give them 10 stars, I would. Thanks to all at SERVPRO of Catawba County for your care, attention and service.
Our mold disaster was out of control! Thanks for cleaning out our apartment. We are so glad that we called you! SERVPRO is the best.
When my washer was leaking in my laundry room and the warm dryer air mixed with it the mold took over a small area of my wall. Well I thought it would be just a quick and simple fix but a week after trying to clean it myself. Turns out it was more than I could handle. Thanks SERVPRO for getting it done for me.
After having recurrent mold issues with both our front and screened back porch for several years, we called SERVPRO. To begin with, we were impressed with the detailed abatement estimate. The work crew was professional and Michael answered all our questions. He was thorough and explained the process every step of the way. After the mold abatement, the final step was to apply 2 coats of Enviroshield to the ceilings. The work crew covered the porch decks and all surrounding areas with plastic sheeting for protection. It looks great and we couldn't be more pleased.
SERVPRO did an excellent job removing the mold in my house. They were very efficient and thorough. Mike answered all my questions. He showed me pictures he took during the process. They left the place cleaner than it was when they came! Thank you!!
When severe mold damage nearly cost me my home, it was time to call in professionals that know how to treat it effectively. The SERVPRO team will do the job right for you, also.
