My home had the water heater break and water just gushed all over the entire basement that was remodeled it had carpet and tile flooring. A huge whirlpool tub. Christmas decorations and a bed, a huge roll top desk, it was loaded with 25 years of our life. Our homeowners insurance immediately sent Servpro to our house. A team of professionals came and started right away removing wet carpet and reassured us they could handle all aspects of the huge job before them. We had half of our walls removed because they acted like sponges and soaked up water right away. I was a little worried when I saw just how much damage we had so quickly. Our furniture was moved to storage. And a lot of hard work was going on. Such a friendly crew and very knowledgeable and they answered all our questions. It took a little time to do all the repairs and replacing damaged things. They had lots of specialized equipment and did such an amazing job. When I walked down the stairs to see the final results my first thought for a split second was: am I still in my house? It was beautiful! So fresh and clean and it truly looked better than it was before. These men & ladies worked so hard and made everything just shiny and new and I just love how it looks now. They are so talented and just wonderful people I can’t thank them enough. Give everyone a raise. They earned it. God bless all of you. A huge thank you and God bless your hearts from the Peterson family we’re so great full for each and everyone of the wonderful team.

Employees responded to a home flooded at 3:00am Service was very fast, professional and through Would recommend serv pro to anyone facing a flood, without reservation

Shout out to Emily and her team here, they worked with us and our insurance to help clean up after the massive storm. We could not have done this without all you and your teams help, thank you!!

Great response time. Diligent personnel; Steve, Micah, and Christian provided great on-time service. And they explained all the details in to understand manner.

We had a great experience with the team at Servpro during what was a very frustrating and stressful situation in our home. From start to finish, everyone was prompt, professional, and incredibly respectful of our home and belongings. Micah, Jimi, and Arthur were all fantastic. Jimi especially did an excellent job communicating with us throughout the entire process and keeping us informed every step of the way. Arthur and Micah also did wonderful and took great care while working in our home. We truly appreciated how professional, respectful, and caring the entire crew was. They made a difficult process much easier for us, and we felt that our home was in good hands the entire time. We would absolutely recommend this team to anyone needing mitigation services!

Very polite and friendly, on time every day, did a great clean up after themselves. Micah was very useful in answering any questions. We were very satisfied with their service. Highly recommended.

We had our toilet overflow in our second floor bathroom that did extensive water damage to our bathroom, spare bedroom and laundry room. The water also ruined all the sheet rock and insulation in our 3 car garage. We called and left a message with SERPRO about 5:00 am and they had a recovery team at our home by 9:30 am. The response time and services we received were frankly unbelievably superior. They were courteous and respectful and professional. In the eight weeks of recovery time we were always kept informed of times frames, damage issues and insurance coverages. We had multiple staff working on our restoration and never had a single issue with their performance. Unfortunately we did not record everyone’s name so that they could share in our appreciation of such an excellent job. We did record names of Gage, Jack and Dustin. Everyone was a class act representative for SERVPRO. This week, in conversation with a friend, I recommended SERVPRO for remediation issues they were experiencing . I would heartily recommend SERVPRO to anyone regarding their professional services. Outstanding and exceptional service professionals.

The team at Servpro is by far the best in Billings, MT! We had a water leak and Steve was at our house within a half hour of our claim to the insurance co. Within minutes he had a whole house full of fans and a crew working, and that was on a Saturday. My whole house had to be packed up and they did an awesome job. They were professional, polite, and sympathetic to our plight! You couldn't ask for better service! Thank you Steve & your crew for helping us navigate this nightmare!