Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Billings
Our Google Reviews
(406) 252-0859
5.0
(129 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
129 Reviews
5.0
Leave Us A Review
Sarah goode
15 days ago

Shout out to Emily and her team here, they worked with us and our insurance to help clean up after the massive storm. We could not have done this without all you and your teams help, thank you!!

Gary Hughes
about 2 months ago

Great response time. Diligent personnel; Steve, Micah, and Christian provided great on-time service. And they explained all the details in to understand manner.

29Thelen
about 2 months ago

We had a great experience with the team at Servpro during what was a very frustrating and stressful situation in our home. From start to finish, everyone was prompt, professional, and incredibly respectful of our home and belongings. Micah, Jimi, and Arthur were all fantastic. Jimi especially did an excellent job communicating with us throughout the entire process and keeping us informed every step of the way. Arthur and Micah also did wonderful and took great care while working in our home. We truly appreciated how professional, respectful, and caring the entire crew was. They made a difficult process much easier for us, and we felt that our home was in good hands the entire time. We would absolutely recommend this team to anyone needing mitigation services!

Bruce Butler
about 2 months ago

Very polite and friendly, on time every day, did a great clean up after themselves. Micah was very useful in answering any questions. We were very satisfied with their service. Highly recommended.

Craig Nielsen
4 months ago

We had our toilet overflow in our second floor bathroom that did extensive water damage to our bathroom, spare bedroom and laundry room. The water also ruined all the sheet rock and insulation in our 3 car garage. We called and left a message with SERPRO about 5:00 am and they had a recovery team at our home by 9:30 am. The response time and services we received were frankly unbelievably superior. They were courteous and respectful and professional. In the eight weeks of recovery time we were always kept informed of times frames, damage issues and insurance coverages. We had multiple staff working on our restoration and never had a single issue with their performance. Unfortunately we did not record everyone’s name so that they could share in our appreciation of such an excellent job. We did record names of Gage, Jack and Dustin. Everyone was a class act representative for SERVPRO. This week, in conversation with a friend, I recommended SERVPRO for remediation issues they were experiencing . I would heartily recommend SERVPRO to anyone regarding their professional services. Outstanding and exceptional service professionals.

Vicki Vicki
5 months ago

The team at Servpro is by far the best in Billings, MT! We had a water leak and Steve was at our house within a half hour of our claim to the insurance co. Within minutes he had a whole house full of fans and a crew working, and that was on a Saturday. My whole house had to be packed up and they did an awesome job. They were professional, polite, and sympathetic to our plight! You couldn't ask for better service! Thank you Steve & your crew for helping us navigate this nightmare!

Penny Davies
5 months ago

Isaac and Gage did a fantastic job moving office furniture today. They were extremely professional and kind. They moved everything quickly and safely. Thank you team!

Isaiah Cook
5 months ago

They were prompt and very friendly. Took care of the mold issue, Noticed More mold That had to be taken care of and was unhappy about the results. Contacted Steve And he made it right…asked me what I needed, and he did exactly that! Can’t really ask more from a business than that! Thank you 🙏 also, Asked if they would test around my house with a mold detector in various areas I was concerned about, and this gave me peace of mind.

Kris Barthuly
5 months ago

As a real estate broker, I needed a property deep cleaned prior to listing, and James and his team did an excellent job. James communicated well throughout the entire process, and the team — Montana, Isaac, and Jack — were timely, professional, and willing to work around an unexpected power shut-off. They delivered great results, and I especially appreciated the strong follow-up and professionalism from start to finish. Highly recommend!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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