Meet Our Team

Senior Restoration Lead

Terry has been a dedicated member of SERVPRO of Kosciusko, Philadelphia, Greenwood and SERVPRO of Columbus / Starkville for more than 20 years. With two decades of hands-on experience in water damage restoration, fire damage restoration, and mold remediation, Terry brings deep industry knowledge and leadership to every project.

Throughout his career, Terry has responded to a wide range of residential and commercial losses across central and north Mississippi. His experience includes large residential water losses, fire damage restoration following structure fires, storm-related mitigation, and complex commercial restoration projects. He has worked in multi-family housing, retail facilities, schools, medical offices, and government buildings—ensuring that every project is managed efficiently and professionally.

Terry’s long-standing tenure with SERVPRO reflects his commitment to quality workmanship and industry standards. He follows IICRC guidelines for water damage restoration and structural drying, ensuring that moisture detection, drying procedures, and documentation meet professional remediation protocols. His experience with commercial losses allows him to coordinate effectively with property managers, insurance adjusters, and facility directors to minimize downtime and disruption.

Over the years, Terry has developed a strong understanding of Mississippi’s unique climate challenges, including high humidity, severe thunderstorms, and freeze-related pipe breaks. He serves customers across SERVPRO of Columbus / Starkville’s territory and surrounding communities, including Carrollton, Carthage, Greenwood, Grenada, Kosciusko, and Philadelphia.

Restoration Production Manager

Jeffrey brings more than 15 years of experience in construction and property restoration, with over a decade focused specifically on water, fire, and mold mitigation. He holds multiple IICRC certifications, including Water Damage Restoration (WRT), Applied Structural Drying (ASD), and Applied Microbial Remediation (AMRT). Jeffrey leads projects with a detail-driven approach, ensuring each loss follows industry-standard drying and remediation protocols with clear documentation from start to finish.

Throughout his career, Jeffrey has overseen complex residential and commercial losses, including multi-unit apartment buildings, retail facilities, and medical office environments where safety, containment, and documentation are critical. He prioritizes accurate moisture mapping, equipment placement, daily monitoring, and compliant reporting to support IICRC-aligned outcomes. His construction background strengthens his ability to identify structural impacts early and coordinate effectively as projects transition from mitigation to repairs.

Jeffrey has also led large-scale recovery efforts during storm travel assignments, including hurricane responses and major freeze events. In these high-demand situations, he coordinates crews, stabilizes properties quickly, and manages restoration efficiently through emergency services and reconstruction. Serving SERVPRO of Columbus / Starkville and SERVPRO of Kosciusko, Philadelphia, Greenwood, Jeffrey supports customers across the region, including Columbus, Starkville, Kosciusko, Philadelphia, Greenwood, and surrounding Mississippi communities.

Restoration Technician

Gunter is a Restoration Technician with one year of field experience supporting water, fire, and mold restoration projects. He plays an important role in daily field operations, assisting with water extraction, equipment setup and monitoring, containment, selective demolition, and detailed cleaning. Gunter is dependable on fast-moving jobs where keeping the worksite safe, clean, and organized is essential.

He supports both residential and commercial losses, including offices, multi-unit properties, and retail environments where professionalism and minimal disruption matter. Working under IICRC-certified leadership, Gunter follows documented job procedures and industry-accepted drying and remediation practices—helping ensure equipment is placed correctly, readings are recorded accurately, and progress is tracked in a way that supports consistent outcomes.

Gunter takes pride in the details that protect the customer and the structure: careful setup, controlled work areas, and thorough cleaning throughout the project. Serving SERVPRO of Columbus / Starkville and SERVPRO of Kosciusko, Philadelphia, Greenwood, he supports customers across the region, including Columbus, Starkville, Kosciusko, Philadelphia, Greenwood, and surrounding Mississippi communities.

Restoration Technician

Egypt is a Restoration Technician with strong hands-on experience supporting water, fire, and mold restoration projects, with a specialized strength in pack-outs and contents handling. She is trusted for the detail-focused work that protects what matters most to customers—helping document, pack, clean, and safeguard contents throughout the restoration process. Her calm, organized approach supports smoother projects, especially on sensitive losses where contents require extra care.

Egypt is highly skilled in contents inventory and documentation, careful packing and labeling, cleaning and handling of salvageable items, and organized return/pack-back procedures. She supports both residential and commercial losses, including occupied homes and active business environments where maintaining cleanliness, protecting contents, and minimizing disruption are critical. Working under IICRC-certified leadership, she follows industry-standard procedures for handling and documentation to ensure the contents process remains consistent and professional.

Whether assisting with mitigation support or managing the contents workflow, Egypt brings accountability, organization, and customer-focused service to every job. Serving SERVPRO of Columbus / Starkville and SERVPRO of Kosciusko, Philadelphia, Greenwood, she supports customers across the region, including Columbus, Starkville, Kosciusko, Philadelphia, Greenwood, and surrounding communities.

Account Manager

Stacey supports our team through client relationships and business development, drawing on a long history in real estate and sales. She is often the main point of contact for referral partners and customers—helping coordinate next steps, answer questions, and keep communication clear from the first call through completion. Stacey understands the urgency of property losses and helps clients feel confident by providing dependable updates and consistent follow-through.

She works with both residential and commercial clients, including insurance agents, adjusters, property managers, and real estate professionals where responsiveness, documentation, and timeline management are essential. Stacey helps streamline communication between emergency services, mitigation, and repairs by keeping expectations aligned, documentation organized, and the process moving—reducing delays and improving the overall experience for clients and partners.

Known for proactive communication and reliable follow-through, Stacey helps ensure each customer feels informed and supported through every phase of the job. Serving SERVPRO of Columbus / Starkville and SERVPRO of Kosciusko, Philadelphia, Greenwood, she supports clients across the region, including Columbus, Starkville, Kosciusko, Philadelphia, Greenwood, and surrounding Mississippi communities.

Restoration Technician

Wyatt is a Restoration Technician who supports water, fire, and mold restoration projects with a strong focus on efficiency, cleanliness, and detail. He assists with water extraction, equipment setup and monitoring, containment, selective demolition, and detailed cleaning—helping ensure each job progresses smoothly and professionally. Wyatt is known for steady jobsite support and consistent execution during fast-paced mitigation work.

He supports both residential and commercial losses, including offices and multi-unit properties where maintaining safe, organized worksites is essential. Working under IICRC-certified leadership, Wyatt follows documented job procedures and industry-standard drying and remediation practices—supporting proper equipment staging, moisture checks, and controlled work areas that align with professional restoration protocols.

Wyatt contributes to the details that drive reliable results: cleanliness, careful handling of materials, and clear coordination with the team so jobs stay professional from start to finish. Serving SERVPRO of Columbus / Starkville and SERVPRO of Kosciusko, Philadelphia, Greenwood, he supports customers across the region, including Columbus, Starkville, Kosciusko, Philadelphia, Greenwood, and surrounding communities.

Construction Administrative Assistant

Cassie supports our construction team as a Construction Administrative Assistant, coordinating job files and keeping projects organized from start to finish. With a long history in construction and homebuilding, she understands what keeps repair projects moving: accurate documentation, clean file management, consistent communication, and reliable administrative follow-through. Her work helps the team stay efficient while supporting a smoother experience for customers.

She manages project paperwork, organizes scope and estimate documentation, supports photo and invoice tracking, and maintains internal file systems so each job stays compliant and on schedule. Cassie supports both residential and commercial repair projects, helping ensure documentation is complete, accessible, and properly recorded—especially important when projects involve multiple trades or coordination with property managers and insurance representatives.

Known for being thorough and proactive, Cassie helps reduce delays by keeping details organized and ready when teams need them most. Serving SERVPRO of Columbus / Starkville and SERVPRO of Kosciusko, Philadelphia, Greenwood, she supports construction operations across the region, including Columbus, Starkville, Kosciusko, Philadelphia, Greenwood, and surrounding Mississippi communities.