Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Affton / Webster Groves

Our Google Reviews
(314) 638-7749
5.0
(123 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Affton / Webster Groves we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO came out on the 4th of July and worked virtually all day to clean up sewage in my basement. I was amazed by their positive attitude; especially since it was a holiday. I highly recommend them.

Jesse
Webster Groves

Brian and Joe did a great job cleaning up after a pipe burst in my basement.

Steve
Affton

A pleasure to deal with!

Steve
Ballwin

SERVPRO was vey professional and polite.  We were very satisfied with the customer service provided by a great company.  We would recommend to any of our family or friends for their restoration needs.

Wesley F
Affton

Top tier service, got my home cleaned up and repaired well. The only sign of the flood that remains is in the weather station's archives. Thanks again for a really stellar cleanup job.

Jessica F.
Webster Groves

SERVPRO provided us with excellent customer service.  We could not have done the work without them.  They ensured us we were getting the right work done and in a timely manner.  Thank you to a great team!

George T
Affton

Your Company is the only one I will call for any water damage I have. Hopefully it will never happen again, but if it does you will be my first and only team I trust to do the job right the first time.

Emily B.
Crestwood

I highly recommend SERVPRO! When it comes to water damage they are the best!

Liam F.
St. Louis

St Louis Flood Damage - My washing machine is kept in my finished basement, and I had thought this was a great place for it. But then it had a major mechanical failure and caused a flood in my basement. Even with the drains there was so much water leaked that it made flood damage a foot off the ground. Walls were damaged, flooring was damaged, and it was awful. That is you made it all go away. I would have never imagined to repairing it would be easy.

Sue Similes
St Louis

SERVPRO came out on the 4th of July and worked virtually all day to clean up sewage in my basement. I was amazed by their positive attitude; especially since it was a holiday. I highly recommend them.

Jesse
Webster Groves

Brian and Joe did a great job cleaning up after a pipe burst in my basement.

Steve
Affton

A pleasure to deal with!

Steve
Ballwin

SERVPRO was vey professional and polite.  We were very satisfied with the customer service provided by a great company.  We would recommend to any of our family or friends for their restoration needs.

Wesley F
Affton

Top tier service, got my home cleaned up and repaired well. The only sign of the flood that remains is in the weather station's archives. Thanks again for a really stellar cleanup job.

Jessica F.
Webster Groves

SERVPRO provided us with excellent customer service.  We could not have done the work without them.  They ensured us we were getting the right work done and in a timely manner.  Thank you to a great team!

George T
Affton

Your Company is the only one I will call for any water damage I have. Hopefully it will never happen again, but if it does you will be my first and only team I trust to do the job right the first time.

Emily B.
Crestwood

I highly recommend SERVPRO! When it comes to water damage they are the best!

Liam F.
St. Louis

St Louis Flood Damage - My washing machine is kept in my finished basement, and I had thought this was a great place for it. But then it had a major mechanical failure and caused a flood in my basement. Even with the drains there was so much water leaked that it made flood damage a foot off the ground. Walls were damaged, flooring was damaged, and it was awful. That is you made it all go away. I would have never imagined to repairing it would be easy.

Sue Similes
St Louis

About Us

SERVPRO of Affton/Webster Groves – Water & Fire Damage Restoration

When water or fire damage disrupts your life, SERVPRO of Affton/Webster Groves is here to respond quickly and restore your home or business — 24/7. We are the trusted local team for water damage cleanup, fire restoration, and mold remediation in Affton, Webster Groves, and surrounding areas of St. Louis County, including Crestwood, Shrewsbury, and Grantwood Village.

Whether you're dealing with a flooded basement, storm damage, burst pipes, or smoke and soot cleanup, our IICRC-certified technicians have the training, tools, and experience to handle it all — from initial mitigation to full restoration.

Our services include:

  • Emergency water damage restoration and flood cleanup

  • Fire and smoke damage repair

  • Mold removal and remediation

  • Storm and sewage backup cleanup

  • Residential and commercial restoration

Led by a team with years of local experience, SERVPRO of Affton/Webster Groves is part of the nationwide SERVPRO network, giving us the resources to handle even the largest losses while still offering the personal care of a locally owned franchise. We are proud to be one of the top-performing SERVPRO teams in Missouri.

If you're searching for affordable, expert water damage restoration, contact SERVPRO of Affton/Webster Groves today. Our friendly team is available 24/7/365 to help when you need it most.

Kevin A. Thole, Matthew Hulsey
Kevin A. Thole, Matthew Hulsey
Owners of SERVPRO of Affton / Webster Groves

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.