SERVPRO of Affton / Webster Groves

Initially, Steve Riordan came out and assessed the damage to our floor and while the source of the water wasn’t apparent, he took the time to trace the water to a suspected source and have the advice that it would be best to pull up some of the vinyl and see how far the water went. His crew of Jorge M, Kenny M and Matthew G came out and within half an hour several planks were pulled up and a lot more water was prevalent than what I initially thought. I’m grateful that they took the time to keep going until all of the water was gone. They even capped off a supply line, removed a toilet and had no problems moving fixtures and furniture while still taking care of things. I’m extremely pleased.

Eduardo, Yahir, and Jesus were very fast and friendly and professional

Servpro was great on the phone and in person. They arrived less than two hours after I called and were professional, compassionate, knowledgeable, and communicative. The project manager, Mike, was very organized and efficient. Their tools and team were very effective. I feel confident that this team helped me minimize the harm from a bad water leak.

My mom’s basement had sewage flood in after a bad rain storm. Servpro quickly put her at ease - they were very timely, empathetic and provided great communication. Kenan L., from Servpro, led the clean up. He and his team were detailed, thorough and worked really hard to get the space cleaned. He was patient, answered all our questions and offered great recommendations on what to do post cleanup. I felt like they truly cared about my mom’s home and well being. We are so grateful for this company and would recommend them to anyone needing professional assistance. Thank you, Servpro!

Excellent - All Around Mitigation team - Zach, Andrew & Garrett Cleanup team - Mike M, David G & Andrian V

Very professional, work done in a timely manner. They clean up very well when done

Ronnie has been our go-to for 2 unfortunate water events, and has provided helpful and timely information to get us through some not fun days. Very very nice guy who has helped us get our feet under us in situations we are unfamiliar with, and would reach out again if the situation arises - which hopefully it does not! Ha, but great person to have in your court if/when needed.

Cody, Dylan and the team responded quickly to our need in the November flooding. Cody sized up the apparent damage and got a disaster recovery team here the next day. They worked with our insurance company, which originally wanted to dry and reuse the saturated carpet. The odor from it was unlivable, so their intervention led to its removal. We highly recommend the Afton ServePro team.