Meet Our Team

John and Kris, owners of SERVPRO of St. Cloud, bring over 30 years of experience in the construction industry. During that time, John has built more than 400 homes, and this hands-on expertise is applied daily at SERVPRO, whether in reconstruction or drying projects.

In addition to his construction background, John has also worked as an independent insurance adjuster, giving him valuable insight into the critical relationship between insurance providers and their clients.

Kris has worked closely with insurance companies since the very beginning, helping to guide customers through claims and restoration processes with care and attention. She is always available to support clients, answering questions and ensuring they feel confident every step of the way.

Both John and Kris firmly believe that clear, consistent communication is key to ensuring customer satisfaction—even in challenging situations.

Courtney serves as our Sales and Marketing Representative, bringing fresh ideas and a strong work ethic to the team. She earned her bachelor’s degree in Marketing from St. Cloud State University, where she developed the skills and creativity that drive her success in the field.

In addition to her marketing role, Courtney often helps out in the office—so you may hear her friendly voice when you call. Her positive attitude, innovative mindset, and willingness to jump in wherever needed make her a valuable asset to our team.

Doug serves as the Commercial Sales & Marketing Representative at SERVPRO, bringing energy, enthusiasm, and a "go-get-it" attitude to every opportunity. He is passionate about building strong relationships with clients, business owners, and community partners, always aiming to understand their needs and provide effective solutions.

With a natural talent for connecting with people, Doug excels at creating long-term partnerships and expanding SERVPRO’s presence in the commercial sector. His upbeat personality, professionalism, and commitment to customer satisfaction make him a key asset to the team.

Whether he's out in the field or representing SERVPRO at events, Doug’s positive approach and drive help open doors and grow lasting business relationships.

Brett consistently excels in his role as Project Manager, taking on every challenge with confidence and determination. Known for his reliable work ethic and upbeat attitude, he brings positive energy to the team and ensures that each project runs smoothly from start to finish.

He earned his bachelor’s degree from Bethel University, where he developed a strong foundation in leadership and communication—skills that he now applies daily in his work. Brett’s dedication, professionalism, and ability to adapt make him a valuable asset to both his team and the customers he serves.

Justin is a dependable Estimator at SERVPRO, known for his accuracy, professionalism, and always-friendly, smiling attitude. He specializes in assessing property damage and producing detailed, timely estimates that help keep restoration projects efficient and on track.

A graduate of Bethel University with a four-year degree, Justin brings a strong educational background paired with hands-on industry knowledge. He is a true team player—always ready to lend a hand, communicate clearly, and support others with a positive mindset.

Justin’s attention to detail, strong work ethic, and consistent collaboration make him a trusted and valued part of the SERVPRO team.

Trevor is a skilled Estimator at SERVPRO, responsible for assessing property damage and creating accurate, timely estimates. He works closely with technicians, project managers, and insurance adjusters to ensure smooth, efficient project execution.

Known for his teamwork and positive attitude, Trevor is always ready to support his colleagues and help where needed. His strong communication skills and attention to detail make him a reliable, valued member of the SERVPRO team.

Brandon is a hardworking and dependable Crew Chief at SERVPRO, leading by example on every job site. With a strong work ethic and hands-on leadership style, he ensures that restoration projects are completed efficiently, safely, and to the highest standards.

Brandon takes pride in guiding his crew through daily tasks, troubleshooting challenges, and maintaining clear communication with both team members and customers. His ability to stay focused under pressure and motivate others makes him a respected leader on the job.

Committed, reliable, and always ready to step up, Brandon plays a vital role in delivering the quality and professionalism SERVPRO is known for.

SERVPRO of St. Cloud is here to help you! We are experienced in water and fire restoration, carpentry, and specialized cleaning. As a company, we take pride in our workmanship and integrity. Should you have any water or fire damage to your home or business, please let us assist you!