Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Rochester is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Chad from Servpro was outstanding during the recovery from a fire at my home. He went above and beyond throughout the entire process and truly cared about helping us get back on our feet. I would highly recommend him to anyone needing restoration and/or construction services.
Such amazing service! Very prompt and communicative. The group in Rochester, especially Stacey B and Chad L, are wonderful to work with. After a pretty awful loss at our house, the group has been prompt and so helpful in getting things moving. I cannot recommend this company enough.
ChadLand StacyB have been awesome! Very patient with me! Appreciate everything they have done! They have been great! My project is complete. Would not have happened without Chad L and StacyB!!!. They worked their buts off for me! I soooo appreciate EVERYTHING the have done! Nothing but great wonderful things to say about them! Will definitely forward nothing but great comments about the work they have done for me! Above what I ever expected!! Thank you from the bottom of my heart!!
We had an excellent experience with SERVPRO when we needed fast mold remediation in one of our shower. Their team was professional, prompt, and very respectful of our home throughout the entire process. They explained what needed to be done, worked efficiently, & made a stressful situation much easier to manage. The crew did a thorough job addressing the issue & left the area clean when they were finished. We really appreciated their attention to detail, communication, and quality of service. We would recommend SERVPRO in Rochester to anyone needing a remediation consultation.
Stacy was wonderful to work with. She helped us every step of the way. She had answers for every question I asked. She really took the time to carefully explain the process with our insurance and what to expect with the restoration process. Thank you Stacy! And thank you Servepro! Servpro is the way to go!
Stacy was fantastic to work with! She was professional, knowledgeable, and took the time to answer all of my questions while explaining every step of the process. Her attention to detail and genuine care really set her apart. She was very reliable throughout all of the uncertainty. It's clear she takes pride in her work and goes above and beyond for her customers!
Great service! It was great working with Chad and Stacy. Very professional would highly recommend!
Stacy and Chad were absolutely amazing to work with 😀
Chad and Stacy were excellent to work on our project.
