Meet Our Team

Meet Mike Stahler, the Owner at SERVPRO of Red Wing, Cannon Falls. With a background in engineering and extensive experience in home inspecting and business ownership, Mike brings a wealth of knowledge to his role. His dedication to his community and team is truly inspiring. Outside of work, Mike cherishes moments at his cabin with his wife and children, indulging in his hobbies of fishing and hunting.

Meet Stacy, General Manager, born and raised in Rochester, MN, I’ve always believed in hard work, compassion, and community. After graduating from Mayo High School, I attended Rochester Cosmetology School and Rochester Community College. In 2002, what started as a temporary fill-in for a client’s disaster restoration business quickly turned into a lifelong passion. I discovered not just a career, but a calling—to help people through some of the most difficult times in their lives with empathy and care. Today, I’m proud to serve as General Manager at SERVPRO^®;, where I bring over two decades of hands-on experience and a deep commitment to excellence, service, and teamwork. Outside of work, my greatest joy comes from my family. With my husband, Mye, we raised two strong daughters, Justice and Acacia, who have given us four incredible grandchildren—our "Royals": Tatum, Chuor, Acira, and Amira. In my free time, I love traveling, reading, watching reality TV (guilt-free!), and spending time with my grandkids. I also moonlight with the Elks Gambling team, hosting bingo events around Rochester—a little extra fun to balance my professional life. Work has always been a core part of my identity and self-fulfillment. But more than that, it’s about making a difference—with heart.

Meet our dedicated Business Development Manager, Nate, a valuable member of our SERVPRO franchise team since October 2022. With a strong foundation built on five years of active-duty military service and a continued commitment to the Minnesota Army National Guard, Nate brings unwavering discipline and precision to every project. Armed with skills honed through completion of the Carpentry Program at RCTC, Nate has a keen eye for detail and a passion for craftsmanship. Prior to joining us, Nate gained valuable experience as a trim carpenter, ensuring that his work is not just about construction but about creating spaces that exceed expectations. With Nate at the helm, our construction projects are in the capable hands of a true professional dedicated to excellence and serving our community.

Ryan Laudon is the Director of Business Development at SERVPRO of Red Wing, Cannon Falls. He has 20+ years in exceptional customer service, sales, and leadership roles. He has a passion for people and connecting with those people in the community. He has two daughters and loves to Golf, fish, and spend time with family and friends.

Meet Jenae Thomas, SERVPRO's newest Administrative Assistant. A recent graduate of the RCTC Executive Professional AAS program, Jenae brings a decade of diverse customer service experience to our team. With her extensive background and enthusiastic approach, she's excited to contribute her skills and dedication to delivering exceptional service to our clients.

John is a Project Manager that brings over a decade of expertise in disaster restoration to SERVPRO. With a profound understanding of the industry, John excels in leading our restoration projects from initial assessment to the final walk-through, ensuring precision and quality.

John's journey in disaster restoration began back in 2012, driven by his passion for helping communities recover from natural disasters and accidents. As Project Manager, he leads our team with unwavering dedication and extensive knowledge, guaranteeing exceptional results.

Outside of work, John enjoys spending time with his family and daughter. With John’s wealth of experience and leadership, SERVPRO continues to provide top-tier disaster recovery services, helping communities rebuild and thrive after a disaster.

Daniel "Dan" Cruz is an experienced project manager with 8-10 years of expertise in the restoration industry. Known for his leadership and organizational skills, Dan excels at managing projects from start to finish, ensuring every detail is handled with precision. When he's not overseeing his crew, Dan enjoys spending quality time with his wife and kids, balancing his professional commitment with a deep dedication to his family. His experience, reliability, and family-oriented values make him an essential part of the team.

Meet our dedicated Crew Lead, Austin Dean, an integral part of our SERVPRO franchise since May 2023. With four years of invaluable experience in the industry, Austin Dean brings a wealth of knowledge and expertise to our team. His commitment to excellence is underscored by his completion of water and trauma certificates, showcasing his dedication to staying at the forefront of industry best practices. As a seasoned professional, Austin Dean plays a key role in leading our crew, ensuring that we deliver top-notch restoration services with precision and care. His passion for the job and extensive skill set make him an invaluable asset in our mission to restore homes and businesses to their preloss conditions.

Devin is a Restoration Technician for SERVPRO of Red Wing, Cannon Falls. Devin joined SERVPRO in 2024, bringing a strong commitment to helping clients recover from unexpected disasters. He has a strong focus on quality service and effective restoration solutions. Devin is dedicated to ensuring each project is handled with care and professionalism. He is passionate about restoring both homes and businesses. Devin plays a key role in making a positive difference in peoples lives after challenging situations.

Bryce Van Schepen is an experienced Sales Representative and Restoration Technician with a strong passion for helping people. With a background in both sales and restoration, Bryce combines his expertise to provide exceptional service to clients. Outside of work, he enjoys spending quality time with his family, staying active through workouts, snowmobiling, and hunting. Bryce's dedication to his work and his personal interests reflects his commitment to excellence in all areas of life.

With over 20 years of experience in residential and commercial construction, Chad brings a deep foundation of building expertise to his role as a Reconstruction Project Manager. In just three years in the insurance restoration industry, he has successfully managed hundreds of reconstruction projects—ranging from fire and water damage to full structural rebuilds—earning a reputation for efficiency, reliability, and quality craftsmanship.

Chad’s unique blend of hands-on construction knowledge and sharp project management skills allows him to navigate the complexities of insurance loss restoration with confidence and clarity. He excels at coordinating with adjusters, trades, and property owners to ensure seamless communication, timely progress, and exceptional results.

Whether he’s restoring homes, commercial spaces, or multi-unit buildings, Chad brings a solutions-focused mindset and a steady hand—restoring not just properties, but trust and peace of mind for every client he serves.

Meet our dedicated Job File Coordinator, Chantel. Carson’s story begins in the warm, coastal stretch of Southern California, where she grew up before eventually heading north to the Upper Peninsula of Michigan. While there, she pursued studies in corrections, driven by an interest in understanding people and building a career that made a difference. But life, as it often does, had other plans. Over the years, Chantel discovered her knack for hands-on work and problem-solving, building a career in quality assurance for food manufacturing and spending several years welding industrial HVAC systems. Her diverse background reflects her adaptability and drive to take on new challenges, skills she carries into every part of her life. Today, Chantel lives in Grand Meadow, Minnesota, raising her two children—a 9-year-old son and a 7-year-old daughter. She loves the simple joys of small-town living, especially relaxing weekends spent on the pontoon, fishing with her kids, and enjoying the crisp, cool air of her favorite season, fall. For Chantel, life is about balance—working hard, raising a loving family, and savoring every chance to slow down and enjoy the outdoors, no matter how cold the weather gets

With more than 20 years of experience in mold and asbestos work, Casey Ficken brings extensive industry knowledge and a strong hands-on construction background to SERVPRO of Rochester. As Production Manager, Casey is committed to delivering high-quality restoration work and ensuring every project is completed safely, efficiently, and to the highest standards. Casey plays a key role in coordinating crews, managing job timelines, and maintaining clear communication throughout each stage of the restoration process. With a detail-oriented approach and a strong focus on safety, Casey helps ensure every job meets industry requirements and SERVPRO’s high expectations. Clients and team members alike value Casey’s dependable leadership and ability to solve problems quickly in fast-paced environments. His experience and steady guidance help keep projects moving forward smoothly, even when conditions are complex or time-sensitive.

Outside of work, Casey enjoys spending time with family, being outdoors, traveling, and taking on projects around the home.

Mark Arndt is a seasoned reconstruction professional with over 40 years of experience in the construction industry. As a valued member of the SERVPRO of Rochester team, Mark brings extensive hands-on knowledge and a strong commitment to quality workmanship on every reconstruction project. He specializes in residential and commercial rebuilds, ensuring work is completed efficiently, safely, and to SERVPRO standards. Mark’s attention to detail, problem-solving skills, and practical approach help restore properties back to preloss condition, giving homeowners confidence throughout the reconstruction process. Outside of his professional work, Mark is also a dedicated hobby farmer. He enjoys cultivating hay, corn, and soybeans, applying the same patience, discipline, and commitment from the field to his work in construction. This balance of experience, craftsmanship, and grounded values makes Mark a trusted and dependable professional for both the SERVPRO team and the customers they serve.