About Us
SERVPRO of Eagan / Apple Valley is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
OUR STORY
SERVPRO of Eagan/Apple Valley is your local go-to Cleaning, Restoration and Construction company. Independently owned by Trevor Rossum, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.
Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!
“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.” --- Trevor Rossum
OUR TEAM
Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Eagan/Apple Valley is is here to help!
OUR SERVICES
We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.
We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”
OUR PURPOSE
"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."
OUR VALUES
CARE - Compassion, Accountability, Respect, Excellence
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- OSHA - Other Training
- OCT - Odor Control Technician
- SCT - Subrogation Claims Training
- RRRP - Lead-Based Paint Activities and Renovation
- CMT - Commercial Carpet Maintenance Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RCT - Rug Cleaning Technician
- ECTP - Employee Certification Training Program
- CRT - Color Repair Technician
- AMRT - Applied Microbial Remediation Technician
What our
customers are saying
Gustavo and his crew (Lucas and Michael) from start to finish were amazing! They went above and beyond to make the biohazard cleanup after the death of my sister as painless as possible for me. Their attention to detail and willingness to work with a neighbor for access made the whole process so much easier. I am so thankful for them!!
I have property in a condo building, and a few months ago my unit was completely destroyed with water damage from the unit above me (frozen pipes). I had never dealt with anything like this before, and felt completely lost. But little did I know that the team that had already been called in to help dry my place out would be the best thing to happen in this situation! Cliff and his team were extremely thorough, knowledgeable, professional and kind. Cliff explained every bit of the process to me, and already had other contractors he was familiar with that were able to install new flooring and paint. I just got the keys to my unit back yesterday, and it looks amazing! Better than it did before! :) I can't thank this crew and friends enough for helping me through this situation - especially Cliff- you are a gem! Thank You!
Issac and Brian were amazing. Concise, thorough, and timely with their floor removal and restoration processes!
Called out for water leaking from the attic. Excellent service, extremely personable and professional. Felipe was great and made us feel comfortable about everything going on and what the process would look like.
Felipe and his crew were prompt, helpful, and very professional. His clear communication on the process and willingness to answer any and all questions helped to put my mind at ease during a stressful time. They were clean and respectful through the process and I’m grateful for the team.
This Servpro crew from Eagan/Apple Valley was excellent for cleaning up our basement after a water heater leak flooded about 1/2 of our basement carpet. After notifying our insurance company in the morning They arrived same day, after their office called to let us know they were en route (great communication I’d say). There were 5-7(?) crew members, with Felipe & Brian in charge. I communicated with Felipe during the entire 6 day process to dry out carpeting and dry wall. He was prompt in answering my texts which was greatly appreciated. He explained all steps before, during, and after. I did not feel they took any short cuts at all, everything was done to our satisfaction. Servpro should hang onto these guys, they are excellent employees. Will definitely recommend their services
Felipe,Isaac,Brian did our mitigation and did an excellent job keeping us infomed.
Felipe and his crew Lexi and Mike were great to work with. Very knowledgeable and were prompt and got our house back to normal.
Felipe, Isaac & Chad have been great at communicating the steps needed and a timeline during a very difficult water issue Thanks for easing my mind during all of this