As a corporate commercial and residential maintenance professional for 28 years, I have had interactions with hundreds of vendors throughout those years. Many lay claim to all levels of professional work but very few actually live up to that bold proclamation. Servepro is one of those few and I am very fortunate to have such professionals such as Matt, Matt (yes, there are two Matt's) and Reece, take on one of the most major flood projects that occurred at our building. The full assessment, process and communication with Servepro was what all vendors should aspire to. The technology that helped formulate our first plan of attack involved thermo and Xray tools that allowed us to see within the walls and make determinations as to how drastic of wall removal was necessary without punching random holes in the walls that many other companies will do. When that conclusion was met, a careful selection was cut from all walls and essentially an entire ceiling was removed. When the last of the insulation was pulled, it was carefully bagged and sealed, not leaving an ounce on the floor. They brought in a plethora of humidity and heat control fans and professionally wrapped and insulated the paths of said fans and dryers to optimize areas to eliminate mold growth and destroy any signs of existing mold. When all areas were deemed safe, and all tests conducted eliminated any notion of mold or mold growth, they brought in a 3D camera system that captured the entire room which blueprinted all measurements while also documenting the damaged areas. Once all of the data was collected, the next step was to replace part of the flooring, the ceiling, walls and re-insulate all areas that were necessary. When all of that enormous amount of work was completed, there was no possible way to even imagine the unit had been flooded. The simple fact of the matter is, when you want a complete and total solution to any emergency situation that occurs within your home or business, Servepro is the only company you should consider. Their professionalism, communication, adherence to deadlines, cleanliness and phenomenal commitment to customer satisfaction and exemplary work, cannot be matched by any other company and will be our only primary vendor of choice for any disaster that comes our way.
