SERVPRO of Kalamazoo and Portage

I have used a number of Cleaning services over the last 30 years for our rental properties, and I have to say I wish I would’ve came across Servpro in the very beginning. Their service, communication and customer service is outstanding! I will continue to use Servepro and I highly recommend them to anyone wanting the job done efficiently and receiving the best customer service!

Gabby and Brock did an outstanding job!! Water leak.

Within the first few weeks of moving into our new home, we were shocked to discover a water leak causing significant damage. Thankfully, this SERVPRO team made a stressful situation so much easier! Cody and Wyatt worked late into the evening to get the drying equipment set up right away. Gabby and Katie were so kind and patient with our two dogs, who looked forward to seeing them each morning! The entire team was great at answering questions and keeping us informed throughout the process. We are so grateful for their hard work and kindness during such an overwhelming experience.

Thank you ServPro for all your hard work and professionalism while dealing with the leak in our basement. We greatly appreciate your willingness to come right out on a Sunday night during Labor Day weekend. Your team was very courteous and kind. We highly recommend them!!

Jessica, Brock and Katie were very professional, efficient and courteous during the cleaning and remediation of our basement. They kept us well informed of their activities. They arrived on time each day and notified when they were on their way. The Project Manager, Mike, coordinated all activities and responded to any questions very promptly. This remediation experience was entirely new to us so we appreciated Mikes patience with our inquiries. He even added humor to what could be a daunting project. We have a couple more steps to complete the process but to date it has been a very positive experience. Definitely recommend...

My experience with ServPro when our water heater flooded our finished basement was amazing. From Tony who came out first to assess the water damage to the amazing team of Gabby, Cody, and Jessica who did an awesome job prepping the house for the work, quickly removing the carpet padding, and setting up the fans and dehumidifiers to dry the space out. They were polite and professional. Gabby was very accommodating with my request to schedule her check ins shortly after I got off work each day. Within three days everything was dry and they were able to remove all their equipment and left our house in great shape. Thank you for an exceptional experience.

Gabby was quite professional. Very good experience with both her and Brock.

Servpro helped us with cleaning of a rental house that was left quite a mess when the tenents moved out. Brock, Jessica, and Katie did a great job and worked almost a week to clean and deodorize the 4 bedroom house.