Call: (231) 733-7601
Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Owners of SERVPRO of Muskegon

Meet Our Team

All it takes is one call to SERVPRO of Muskegon. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Muskegon
Our Google Reviews
(231) 733-7601
4.8
(193 reviews)
(231) 733-7601
Meet our Team. Here to Help 24/7
  • Eric Chesser, team member at SERVPRO of Muskegon

    Eric Chesser

    COO

    • Eric has been part of the SERVPRO®; system since March 2018. In May 2024, he acquired SERVPRO of Muskegon, further expanding his portfolio across lower Michigan.
    • He has been in the restoration industry for over 20 years with a masters in Fire and Water Restoration. His experience and knowledge of the industry have helped our franchise grow.
    • Eric resides in Swartz Creek with his wife and they have two children.
    • He loves cars, enjoys playing golf, and holds a black belt in Karate.

  • Josh Ingersoll, team member at SERVPRO of Muskegon

    Josh Ingersoll

    President

    • Josh started his SERVPRO career back in December 2012, working at a franchise in Flint, MI. After becoming an owner in 2017, his entrepreneurial spirit propelled him to acquire multiple franchises across lower Michigan, adding his last few franchises in May 2024.
    • He holds multiple IICRC Certifications and is ready and willing to still get his hands dirty on a job site if needed.
    • In his spare time, Josh loves to be on the water or the golf course.

  • JP Martin, team member at SERVPRO of Muskegon

    JP Martin

    General Manager

  • Danielle Hoekwater, team member at SERVPRO of Muskegon

    Danielle Hoekwater

    Office Manager

    • Danielle has been with the SERVPRO of Muskegon family since June 2013.
    • She is IICRC certified and has completed the SERVPRO Employee Certification Training Program.
    • Danielle lives in Norton Shores with her husband and two daughters. She is an equestrian, 4H leader, and has shown horses for many years.

  • Molly Rand, team member at SERVPRO of Muskegon

    Molly Rand

    Digital Marketing Manager | Marketing Support Coordinator

    • Molly joined the SERVPRO of Muskegon family in August 2020 with a long history in hospitality, customer service, event planning and marketing.
    • She is a proud Michigan State University graduate, GO GREEN!
    • Molly lives in Spring Lake with her adorable son, husband, and dog Hazel. She loves music, dancing, sunshine, and boating.

  • Justice Gruppen, team member at SERVPRO of Muskegon

    Justice Gruppen

    Structure + Personal Property Project Manager

    • Justice joined the SERVPRO of Muskegon team in February 2022 and was officially promoted to his current role in April 2025.
    • He has successfully completed the SERVPRO HeroReady Production Technician learning path.
    • Prior to SERVPRO®;, Justice spent seven years moving and setting mobile homes.
    • In his spare time he enjoys painting, hanging out with his girlfriend, and playing video games.

  • Ryan Grammer, team member at SERVPRO of Muskegon

    Ryan Grammer

    Reconstruction Project Manager

  • B. Todd Rorie, team member at SERVPRO of Muskegon

    B. Todd Rorie

    Reconstruction Project Manager

  • Will Cole, team member at SERVPRO of Muskegon

    Will Cole

    Reconstruction Project Manager

  • Bill Norkus, team member at SERVPRO of Muskegon

    Bill Norkus

    Assistant Project Manager

    • Bill has been with SERVPRO of Muskegon since June 2018.
    • He has successfully completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I course.
    • Bill played a big part in our commercial mold remediation jobs as well as several other aspects of cleaning and restoration. With his promotion in October 2020, he now holds the title of Job File Coordinator.
    • He lives in North Muskegon with his wife and two kids. He enjoys sports, video games, and comic books.

  • Antany Cloud, team member at SERVPRO of Muskegon

    Antany Cloud

    Assistant Project Manager

    • Antany has been with SERVPRO of Muskegon since June 2018 and was promoted to his current position in April 2026.
    • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include Water Damage Restoration Technician and Successful Subrogation I course, and the SERVPRO®; Employee Certification Program (ECTP).
    • Antany lives in Muskegon and enjoys his relaxation time when not working.

  • April Perry, team member at SERVPRO of Muskegon

    April Perry

    Assistant Reconstruction Project Manager

  • Dave Stratton, team member at SERVPRO of Muskegon

    Dave Stratton

    Restoration Supervisor

    • Dave is skilled in Mold Remediation and Water Restoration with SERVPRO of Muskegon since June 2007 and was promoted to Restoration Supervisor in February 2021.
    • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include Water Damage Restoration Technician and Successful Subrogation I Course.
    • Dave has been involved and led numerous large loss projects in commercial facilities.
    • He lives in Muskegon and loves hunting and fishing.

  • Liam Stephens, team member at SERVPRO of Muskegon

    Liam Stephens

    Restoration Supervisor

    • Liam joined the SERVPRO of Muskegon team in October 2022 with previous remediation experience. He was promoted to supervisor in March 2025.
    • He has successfully completed the SERVPRO HeroReady Production learning path.
    • Liam has a happy-go-lucky attitude, is willing to do anything asked of him, and is eager to learn.
    • His current specialty is water damage restoration and demolition.
    • Liam moved here from Vegas with his girlfriend and when he's not working, he's taking care of his twin girls.

  • Kimberly Kamerad, team member at SERVPRO of Muskegon

    Kimberly Kamerad

    Restoration Supervisor

    • Kimberly has been with SERVPRO of Muskegon since May 2018 starting as a technician and was promoted to supervisor in November 2025.
    • She has completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician, Fire and Smoke Damage Restoration Technician and Successful Subrogation I course.
    • Kimberly specializes in fire restoration and has also been involved with several residential water mitigation's and residential mold losses.
    • She lives in Muskegon with her three children and when not hanging out spending quality time with them, she enjoys playing hockey.

  • Anthony Smith, team member at SERVPRO of Muskegon

    Anthony Smith

    Restoration Supervisor

  • AJ Sanger, team member at SERVPRO of Muskegon

    AJ Sanger

    Restoration Technician | Shop Manager

    • AJ joined the SERVPRO of Muskegon team July 2020 as a technician and added Shop Manager title in April 2026.
    • He has successfully completed the SERVPRO HeroReady Production Technician learning path.
    • AJ has worked on numerous types and sizes of projects. He is eager to learn new skills, and is always one of the first ones in the parking lot every morning.
    • He is a huge sports fan. Outside of work he enjoys fishing, hunting, and restoring vehicles.

  • Perry Aquino, team member at SERVPRO of Muskegon

    Perry Aquino

    Restoration Technician

    • Perry joined the SERVPRO of Muskegon team in April 2021.
    • He has successfully completed the SERVPRO HeroReady Production Technician learning path.
    • Perry has 11 years of experience in restoration and comes to us from San Diego, California. He is the definition of a hard worker, earning Employee of the Month in the first three months of being part of our team.
    • He was born in the Philippines and in his spare time enjoys kayaking and hanging out with his rescue dog.

  • Tony Porchia, team member at SERVPRO of Muskegon

    Tony Porchia

    Restoration Technician

  • Hunter Sheffer, team member at SERVPRO of Muskegon

    Hunter Sheffer

    Restoration Technician

  • Alex Surprise, team member at SERVPRO of Muskegon

    Alex Surprise

    Restoration Technician

  • Landon Demint, team member at SERVPRO of Muskegon

    Landon Demint

    Restoration Technician

  • Colton Christopher, team member at SERVPRO of Muskegon

    Colton Christopher

    Structure + Personal Property Restoration Supervisor

  • AJ Stanion, team member at SERVPRO of Muskegon

    AJ Stanion

    Structure + Personal Property Restoration Technician

  • Brooke Veen, team member at SERVPRO of Muskegon

    Brooke Veen

    Structure + Personal Property Restoration Technician

  • Dylan Rusco, team member at SERVPRO of Muskegon

    Dylan Rusco

    Structure + Personal Property Restoration Technician

  • Olivia Graham, team member at SERVPRO of Muskegon

    Olivia Graham

    Structure + Personal Property Restoration Technician

  • Cindy Veen, team member at SERVPRO of Muskegon

    Cindy Veen

    Structure + Personal Property Restoration Technician

  • Nick Oosting, team member at SERVPRO of Muskegon

    Nick Oosting

    Structural + Personal Property Restoration Technician

  • Sabrina Norman, team member at SERVPRO of Muskegon

    Sabrina Norman

    Structural + Personal Property Restoration Technician

  • Nate Hollar, team member at SERVPRO of Muskegon

    Nate Hollar

    Reconstruction Technician

  • Steve Kloc, team member at SERVPRO of Muskegon

    Steve Kloc

    Reconstruction Technician

  • Andrew McPherson, team member at SERVPRO of Muskegon

    Andrew McPherson

    Reconstruction Technician

  • Corbin Vanderstelt, team member at SERVPRO of Muskegon

    Corbin Vanderstelt

    Reconstruction Technician

  • Hazel Rand, team member at SERVPRO of Muskegon

    Hazel Rand

    Greeter

    • Hazel joined the SERVPRO of Muskegon family in February 2025.
    • She takes her job very seriously and greets every single person that walks through the door. You're not able to walk in without giving her a couple of pats or scratches.
    • When Hazel is not in the office, she enjoys time with her family in Spring Lake. Chasing birds, squirrels, and flies is a favorite of hers and she's becoming a boat dog.

What our
customers are saying

I was very impressed with the service and attention to detail that Landon and Jesse showed while working at my house and appreciate their hard work!

St Matthew Christian Childcare

Nik and Johnny are truly the best and most genuine people around. They came into a not great situation and did everything in their power to help us restore our basement. They were so thorough with the restoration but also explained everything with such care They truly went above and beyond. I will always be grateful for them.

Kayle Ogrodzinski

Our post reconstruction crew of Colton, Nick and Ben did a very good job of removing scaffolding, floor protection and containment plastic sheeting. Friendly, professional, and hard working. Cleaned up construction dust , etc., placed furniture as asked and even re-hung pictures after cleaning. Very satisfied!

Richard Harder

Wow, just wow! Never in my wildest imagination did I think I would need their services. A.J. and Keagan arrived in the morning, assessed the situation and went straight to work. Answering all my questions with patience and kindness and explaining the process as they worked. Very efficient, clean, polite and on task. In a nightmare situation they definitely made me feel much better. Thank you to both of you.

Linda Kunath

Today Nate and Corbin came to our house to do some semi- temporary repair on the inside and on the outside of our house. Both were punctual, polite, and informative. They were also very careful to not cause any further damage inside or outside. In fact, they went so far as to lay down a plastic runner on the stair steps and down the hall. They also took care to remove debris. This repair will be covered by insurance, so I have no idea what the final cost will be.

Laurel Reinking

Liam, JR and Landon were great to work with. Very courteous and professional.

Joan Peterson

Colton and Jesse came To my house to do a complete finish with cleaning rugs in the basement area and stairs. The job was done well done professionally as I would expect anyone to do it. I would always recommend these two gentlemen and I mean gentlemen for their work at any time, thank you Ed Wantuch

Edward Wantuch

We recently had water damage in our home, and Servpro did an amazing job helping us through a very stressful situation. Landon was especially impressive. He was calm, knowledgeable, professional, and took the time to fully explain the entire process to us. Having him there throughout the process really helped alleviate a lot of our stress. The entire crew was efficient, hardworking, and respectful of our home. A huge thank you to Perry, Hunter, Olivia, Nick, and Alex as well. We truly appreciate everything this team did for us and would highly recommend them!

Holly Jacobson

Tony and Alex from the Muskegon SERVPRO location were amazing!! They arrived incredibly fast with positive and fun attitudes. They were very respectful, set up quick and explained every step as they went. They were thorough, followed up daily and made sure that our emergency needs were met to our standards!! I highly recommend SERVPRO and specifically Tony and Alex when it comes to an unexpected leaking fridge waterline that soaked down through your very new basement insulation and drywalled ceiling...as we experienced. Thank you SERVPRO for your outstanding employees and service.

Rachel Coone

About Us

SERVPRO of Muskegon is Here to Help® when a disaster disrupts your life. We specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage. SERVPRO of Muskegon also handles mold damage restoration, sewage cleanup, biohazard cleanup, and vandalism cleanup. We understand the stress and worry that comes with these disruptions and our goal is to help minimize the interruption to your life and make it "Like it never even happened."

Our restoration technicians are highly trained in property damage restoration. They receive ongoing and in-depth training to maintain IICRC-industry certification. This focused education builds their expertise in water, fire, mold, crime, trauma, and biohazard cleanup.

Needing to schedule service for your home or business? Please call us today!

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Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Owners of SERVPRO of Muskegon

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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