Meet Our Team
All it takes is one call to SERVPRO of Muskegon. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Eric Chesser, team member at SERVPRO of Muskegon]()
Eric Chesser
COO
- Eric has been part of the SERVPRO®; system since March 2018. In May 2024, he acquired SERVPRO of Muskegon, further expanding his portfolio across lower Michigan.
- He has been in the restoration industry for over 20 years with a masters in Fire and Water Restoration. His experience and knowledge of the industry have helped our franchise grow.
- Eric resides in Swartz Creek with his wife and they have two children.
- He loves cars, enjoys playing golf, and holds a black belt in Karate.
![Josh Ingersoll, team member at SERVPRO of Muskegon]()
Josh Ingersoll
President
- Josh started his SERVPRO career back in December 2012, working at a franchise in Flint, MI. After becoming an owner in 2017, his entrepreneurial spirit propelled him to acquire multiple franchises across lower Michigan, adding his last few franchises in May 2024.
- He holds multiple IICRC Certifications and is ready and willing to still get his hands dirty on a job site if needed.
- In his spare time, Josh loves to be on the water or the golf course.
![JP Martin, team member at SERVPRO of Muskegon]()
JP Martin
General Manager
![Danielle Hoekwater, team member at SERVPRO of Muskegon]()
Danielle Hoekwater
Office Manager
- Danielle has been with the SERVPRO of Muskegon family since June 2013.
- She is IICRC certified and has completed the SERVPRO Employee Certification Training Program.
- Danielle lives in Norton Shores with her husband and two daughters. She is an equestrian, 4H leader, and has shown horses for many years.
![Molly Rand, team member at SERVPRO of Muskegon]()
Molly Rand
Digital Marketing Manager | Marketing Support Coordinator
- Molly joined the SERVPRO of Muskegon family in August 2020 with a long history in hospitality, customer service, event planning and marketing.
- She is a proud Michigan State University graduate, GO GREEN!
- Molly lives in Spring Lake with her adorable son, husband, and dog Hazel. She loves music, dancing, sunshine, and boating.
![Mya Kerby, team member at SERVPRO of Muskegon]()
Mya Kerby
Business Development Representative
![Justice Gruppen, team member at SERVPRO of Muskegon]()
Justice Gruppen
Structure + Personal Property Project Manager
- Justice joined the SERVPRO of Muskegon team in February 2022 and was officially promoted to his current role in April 2025.
- He has successfully completed the SERVPRO HeroReady Production Technician learning path.
- Prior to SERVPRO®;, Justice spent seven years moving and setting mobile homes.
- In his spare time he enjoys painting, hanging out with his girlfriend, and playing video games.
![Ryan Grammer, team member at SERVPRO of Muskegon]()
Ryan Grammer
Reconstruction Project Manager
![B. Todd Rorie, team member at SERVPRO of Muskegon]()
B. Todd Rorie
Reconstruction Project Manager
![Will Cole, team member at SERVPRO of Muskegon]()
Will Cole
Reconstruction Project Manager
![Bill Norkus, team member at SERVPRO of Muskegon]()
Bill Norkus
Assistant Project Manager
- Bill has been with SERVPRO of Muskegon since June 2018.
- He has successfully completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I course.
- Bill played a big part in our commercial mold remediation jobs as well as several other aspects of cleaning and restoration. With his promotion in October 2020, he now holds the title of Job File Coordinator.
- He lives in North Muskegon with his wife and two kids. He enjoys sports, video games, and comic books.
![Antany Cloud, team member at SERVPRO of Muskegon]()
Antany Cloud
Assistant Project Manager
- Antany has been with SERVPRO of Muskegon since June 2018 and was promoted to his current position in April 2026.
- Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include Water Damage Restoration Technician and Successful Subrogation I course, and the SERVPRO®; Employee Certification Program (ECTP).
- Antany lives in Muskegon and enjoys his relaxation time when not working.
![April Perry, team member at SERVPRO of Muskegon]()
April Perry
Assistant Reconstruction Project Manager
![Dave Stratton, team member at SERVPRO of Muskegon]()
Dave Stratton
Restoration Supervisor
- Dave is skilled in Mold Remediation and Water Restoration with SERVPRO of Muskegon since June 2007 and was promoted to Restoration Supervisor in February 2021.
- Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include Water Damage Restoration Technician and Successful Subrogation I Course.
- Dave has been involved and led numerous large loss projects in commercial facilities.
- He lives in Muskegon and loves hunting and fishing.
![Liam Stephens, team member at SERVPRO of Muskegon]()
Liam Stephens
Restoration Supervisor
- Liam joined the SERVPRO of Muskegon team in October 2022 with previous remediation experience. He was promoted to supervisor in March 2025.
- He has successfully completed the SERVPRO HeroReady Production learning path.
- Liam has a happy-go-lucky attitude, is willing to do anything asked of him, and is eager to learn.
- His current specialty is water damage restoration and demolition.
- Liam moved here from Vegas with his girlfriend and when he's not working, he's taking care of his twin girls.
![Kimberly Kamerad, team member at SERVPRO of Muskegon]()
Kimberly Kamerad
Restoration Supervisor
- Kimberly has been with SERVPRO of Muskegon since May 2018 starting as a technician and was promoted to supervisor in November 2025.
- She has completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician, Fire and Smoke Damage Restoration Technician and Successful Subrogation I course.
- Kimberly specializes in fire restoration and has also been involved with several residential water mitigation's and residential mold losses.
- She lives in Muskegon with her three children and when not hanging out spending quality time with them, she enjoys playing hockey.
![Anthony Smith, team member at SERVPRO of Muskegon]()
Anthony Smith
Restoration Supervisor
![AJ Sanger, team member at SERVPRO of Muskegon]()
AJ Sanger
Restoration Technician | Shop Manager
- AJ joined the SERVPRO of Muskegon team July 2020 as a technician and added Shop Manager title in April 2026.
- He has successfully completed the SERVPRO HeroReady Production Technician learning path.
- AJ has worked on numerous types and sizes of projects. He is eager to learn new skills, and is always one of the first ones in the parking lot every morning.
- He is a huge sports fan. Outside of work he enjoys fishing, hunting, and restoring vehicles.
![Perry Aquino, team member at SERVPRO of Muskegon]()
Perry Aquino
Restoration Technician
- Perry joined the SERVPRO of Muskegon team in April 2021.
- He has successfully completed the SERVPRO HeroReady Production Technician learning path.
- Perry has 11 years of experience in restoration and comes to us from San Diego, California. He is the definition of a hard worker, earning Employee of the Month in the first three months of being part of our team.
- He was born in the Philippines and in his spare time enjoys kayaking and hanging out with his rescue dog.
![Tony Porchia, team member at SERVPRO of Muskegon]()
Tony Porchia
Restoration Technician
![Hunter Sheffer, team member at SERVPRO of Muskegon]()
Hunter Sheffer
Restoration Technician
![Alex Surprise, team member at SERVPRO of Muskegon]()
Alex Surprise
Restoration Technician
![Landon Demint, team member at SERVPRO of Muskegon]()
Landon Demint
Restoration Technician
![Colton Christopher, team member at SERVPRO of Muskegon]()
Colton Christopher
Structure + Personal Property Restoration Supervisor
![Dylan Rusco, team member at SERVPRO of Muskegon]()
Dylan Rusco
Structure + Personal Property Restoration Technician
![AJ Stanion, team member at SERVPRO of Muskegon]()
AJ Stanion
Structure + Personal Property Restoration Technician
![Brooke Veen, team member at SERVPRO of Muskegon]()
Brooke Veen
Structure + Personal Property Restoration Technician
![Olivia Graham, team member at SERVPRO of Muskegon]()
Olivia Graham
Structure + Personal Property Restoration Technician
![Cindy Veen, team member at SERVPRO of Muskegon]()
Cindy Veen
Structure + Personal Property Restoration Technician
![Nick Oosting, team member at SERVPRO of Muskegon]()
Nick Oosting
Structural + Personal Property Restoration Technician
![Sabrina Norman, team member at SERVPRO of Muskegon]()
Sabrina Norman
Structural + Personal Property Restoration Technician
![Nate Hollar, team member at SERVPRO of Muskegon]()
Nate Hollar
Reconstruction Technician
![Steve Kloc, team member at SERVPRO of Muskegon]()
Steve Kloc
Reconstruction Technician
![Andrew McPherson, team member at SERVPRO of Muskegon]()
Andrew McPherson
Reconstruction Technician
![Corbin Vanderstelt, team member at SERVPRO of Muskegon]()
Corbin Vanderstelt
Reconstruction Technician
![Hazel Rand, team member at SERVPRO of Muskegon]()
Hazel Rand
Greeter
- Hazel joined the SERVPRO of Muskegon family in February 2025.
- She takes her job very seriously and greets every single person that walks through the door. You're not able to walk in without giving her a couple of pats or scratches.
- When Hazel is not in the office, she enjoys time with her family in Spring Lake. Chasing birds, squirrels, and flies is a favorite of hers and she's becoming a boat dog.
What our
customers are saying
Highly recommend. They came right out to assess the problem and get their technician out to start fixing the problem. Anthony, the technician, was very polite, a hard worker, cleaned up after himself and did a good job of explaining things as he was completing something. They aren't done yet but so far we are very happy.
I was very impressed with the service and attention to detail that Landon and Jesse showed while working at my house and appreciate their hard work!
Nik and Johnny are truly the best and most genuine people around. They came into a not great situation and did everything in their power to help us restore our basement. They were so thorough with the restoration but also explained everything with such care They truly went above and beyond. I will always be grateful for them.
Our post reconstruction crew of Colton, Nick and Ben did a very good job of removing scaffolding, floor protection and containment plastic sheeting. Friendly, professional, and hard working. Cleaned up construction dust , etc., placed furniture as asked and even re-hung pictures after cleaning. Very satisfied!
Wow, just wow! Never in my wildest imagination did I think I would need their services. A.J. and Keagan arrived in the morning, assessed the situation and went straight to work. Answering all my questions with patience and kindness and explaining the process as they worked. Very efficient, clean, polite and on task. In a nightmare situation they definitely made me feel much better. Thank you to both of you.
Today Nate and Corbin came to our house to do some semi- temporary repair on the inside and on the outside of our house. Both were punctual, polite, and informative. They were also very careful to not cause any further damage inside or outside. In fact, they went so far as to lay down a plastic runner on the stair steps and down the hall. They also took care to remove debris. This repair will be covered by insurance, so I have no idea what the final cost will be.
Liam, JR and Landon were great to work with. Very courteous and professional.
Colton and Jesse came To my house to do a complete finish with cleaning rugs in the basement area and stairs. The job was done well done professionally as I would expect anyone to do it. I would always recommend these two gentlemen and I mean gentlemen for their work at any time, thank you Ed Wantuch
We recently had water damage in our home, and Servpro did an amazing job helping us through a very stressful situation. Landon was especially impressive. He was calm, knowledgeable, professional, and took the time to fully explain the entire process to us. Having him there throughout the process really helped alleviate a lot of our stress. The entire crew was efficient, hardworking, and respectful of our home. A huge thank you to Perry, Hunter, Olivia, Nick, and Alex as well. We truly appreciate everything this team did for us and would highly recommend them!
About Us
SERVPRO of Muskegon is Here to Help® when a disaster disrupts your life. We specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage. SERVPRO of Muskegon also handles mold damage restoration, sewage cleanup, biohazard cleanup, and vandalism cleanup. We understand the stress and worry that comes with these disruptions and our goal is to help minimize the interruption to your life and make it "Like it never even happened."
Our restoration technicians are highly trained in property damage restoration. They receive ongoing and in-depth training to maintain IICRC-industry certification. This focused education builds their expertise in water, fire, mold, crime, trauma, and biohazard cleanup.
Needing to schedule service for your home or business? Please call us today!