Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
SERVPRO of Rockville and Silver Spring North
Need Odor Removal?
Smell something unpleasant in your home or office? We got you more than covered! Odor eliminating sprays and candles can mask the scent and cover it up for a while, but we will eliminate and totally remove it!
So where exactly is the odor originating from? The possibilities are endless, but here are a few common ones:
- Damp laundry that’s beginning to mildew and damp areas in general
- Mold growth in general
- Unbathed pets, their urine on the carpet or furnishings, their bedding, and litter box
- Scent can become absorbed into carpeting, couches, etc.
- Garbage disposals that have not been cleaned/deodorized
- A dead animal trapped in your attic or other enclosed area
- A smelly kitchen
- Old grease on your stove or in the oven
- Spoiled food rotting in the back of your refrigerator
- Dirty sponges, towels, and scrubbing tools
- Smelly furnishings and fabric
- Unwashed linens, blankets, stale mattresses, and fabrics including clothing and shoes can begin to really stink! Of course, you probably don’t want to discard your entire couch, so you can solve the issue with having us clean and restore the fabric!
- Stagnant water
- A drip behind an appliance such as a refrigerator can quickly turn sour. When water sits, bacteria begins growing in the water, resulting in a musty smell, sometimes even giving off the scent of rotten eggs.
Want to rid your home or office of that odor? Give us a call today!
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.
Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What Our
Customers Are Saying
On a recent Thursday before Memorial Day, I was traveling outside of the country, with my niece staying in our house, when she discovered a catastrophic leak coming from our third floor hall bathroom. Water had flooded the bathroom, adjacent bedrooms, was pooling in the drywall in our second floor dining room, was pouring down from our dining room chandelier, soaked our dining room set and made its way down through our hardwood flooring, and was dripping from our basement ceiling onto the carpeting of our finished basement. My niece called me frantically when she discovered the leak, and in turn I made a quick call to Trinh Le of SERVPRO of Rockville... Within one hour of that phone call, one of her teams was in our house working diligently to stop the water and mitigate the damage. They worked late into the evening, sopping up water, pulling up carpeting, removing fixtures, carpeting and drywall, and installing air movers and evaporators to address the water issues. We arrived home on Saturday night, and first thing Sunday morning another team met us at the house to assess the damage and determine what further steps were necessary. Unfortunately, water had gotten into the tile floor in the bathroom, and further remediation work was done on the spot, even though it was a Sunday during the memorial day weekend. The SERVPRO of Rockville team worked directly with my insurance company, they were fast and responsive, highly professional and saved me from a much bigger issues had I not called them. Each of the technicians I worked with explained to me in detail the steps they recommended and why, and gave me the great comfort of mind to know that their judgments were sound and necessary. I hope I never have to use them again, of course, but if I do you can be certain that I won't hesitate to call on SERVPRO of Rockville to help mitigate my flooding and water damage - they are the very best at what they do!
SERVPRO (Rockville-Olney) has the best customer service and treat their clients great.. Highly recommend!
Love the people who work here as their customer service is exceptional. They are a professional group that is also extremely community minded. I observed them clean and restore a neighbor's house a few years back and have not forgotten how efficient and thorough they were... and I know they still are.
SERVPRO (of Rockville-Olney) came and did an excellent job! They came to my house very quick. They explained everything with my water damage and were a pleasure to work with.
Briand and his team were excellent. I couldn't ask for a better crew -- they removed all the floors in the master bedroom and bathroom and laundry and set up the air vacs and dehumidifier. Before embarking on anything Briand explained to me what was to be done and he answered all the questions I had for him. The crew with him were awesome. On the appointment dates and times, they were there on time and called me 15 minutes before arrival. One thing I can attest was the respect they had for my items and the trust as I did not need to worry. Safety and trust was key for me and I would trust this Team and would highly recommend Briand.
Sergio and two other (crew members) were outstanding and did an amazing job of cleaning and removing a dreadful mess when our garage ceiling fell down with what looked like tons of loose insulation. We cannot thank them enough.
The crew showed up very soon after we called them and stayed late into the night until the job was complete. Everyone was very professional and worked non-stop until finished. We were told when they would arrive and they showed up right on time and went right to work.
We had substantial water damage in our kitchen and basement due to old, leaky pipes. At the advice of our plumber, we contacted SERVPRO and their remediation team was out and at our house within 3 hours of our initial call. At first, I thought they were just going to take stock of the damage, but the team started the remediation that very afternoon. I was very pleasantly surprised.
In parallel to the remediation efforts, SERVPRO sent someone out to assess the cost of reconstruction, coordinated with an asbestos abatement contractor, and worked with our insurance. Without fail, everyone I spoke to at SERVPRO was courteous, helpful, and incredibly quick in responding to questions and concerns that arose. Ultimately we felt so confident in the services that had already been rendered that we opted to have SERVPRO do the repairs to our home (including some upgrades to the basement).
Their team did great work and were happy to address the few issues that we encountered. Hopefully we will never have need of remediation services again, but if we do SERVPRO will unequivocally be our first call.
These guys are the best! Timely, responsive, professional… I could go on and on. Ask for Carlos, you will not be disappointed. Alberto and Domingo were also phenomenal.
About Us
SERVPRO® of Rockville-Olney and SERVPRO® of Silver Spring North have been serving Montgomery County, Maryland for 41 years and counting.
Eric Thompson created the stepping stones of success for these franchises. Eric’s daughter, Michelle Gutierrez, joined the SERVPRO franchises 18 years ago. Alongside Michelle is her husband, Jorge Gutierrez, who joined the team 10 years ago. With our online ratings being a 4.9 out of 5, and hundreds of online reviews, this success can be directly attributed to our commitment to our customers and their satisfaction through every phase of mitigation, reconstruction, remediation or restoration.
As our team has grown over the years, our efforts have remained the same: We aim to be “Faster to Any Size Disaster,” so we can restore your properties “Like it never even happened.” And we do that by putting you -- our customers -- first!
Our response teams at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North understand the stress and worry that come with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, along with our sister franchises SERVPRO of Laurel and SERVPRO of Greenbelt NE/Beltsville E, are a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew, and biohazards from your home or business.
Additionally, we offer thorough cleaning of homes, businesses small and large, with our Certified: SERVPRO® Cleaned program that is especially beneficial during the Covid-19 pandemic. Certified: SERVPRO® Cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions and remediation processes, we're helping businesses across the country reopen safely. So make the commitment to keep your employees and customers safer. Make sure your space is Certified SERVPRO Cleaned!
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North. We remain available and ready 24/7.
If you would like to schedule service for your home or business, please call us today!
Serving Montgomery County, Maryland for 40+ years, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are the cleaning and restoration brands you know and trust.
