Meet Our Team
All it takes is one call to SERVPRO of Harford County and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Harford County
![Wanda Albright, team member at SERVPRO of Harford County]()
Wanda Albright
Wanda Albright is a Fire Crew Chief at SERVPRO of Harford County. She has several years of experience and has the following certifications from the Institute of Cleaning and Restoration Certification (IICRC): Water Removal Technician, Fire and Smoke Restoration Technician.
![Sissy Helmick, team member at SERVPRO of Harford County]()
Sissy Helmick
Sissy Helmick is a Fire Crew Chief at SERVPRO of Harford County. She has several years of experience and has the following certifications from the Institute of Cleaning and Restoration Certification (IICRC): Water Removal Technician, Fire and Smoke Restoration Technician.
![John Carter, team member at SERVPRO of Harford County]()
John Carter
John Carter is a Warehouse Coordinator and Water Technician at SERVPRO of Harford County. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician. He is also a Certified Air Cleaning Specialist through the NADCA.
![Shawn Baker, team member at SERVPRO of Harford County]()
Shawn Baker
Shawn Baker is SERVPRO of Harford County's Fire and Water Production Manager. He maintains communications with all of our customers to resolve concerns and ensure that their expectations are met.
![Anne Hayden, team member at SERVPRO of Harford County]()
Anne Hayden
Anne Hayden is a Fire Technician at SERVPRO of Harford County. She is comfortable helping customers navigate challenging situations. She has received SERVPRO's highest level of training for her position, and continues to exceed customers' expectations for her professionalism.
![Labon Hardy , team member at SERVPRO of Harford County]()
Labon Hardy
Labon Hardy is the Water Crew Chief of SERVPRO of Harford County. He oversees job site management, and supervises production technicians to ensure that the job is completed as scheduled, and to our customers' satisfaction.
![Mike Kelso, team member at SERVPRO of Harford County]()
Mike Kelso
Mike Kelso is another of our talented Water Crew Chiefs. He is responsible for managing each job site, overseeing SERVPRO staff, communicating with customers, all while keeping on schedule and on budget.
![Vinny Zannino, team member at SERVPRO of Harford County]()
Vinny Zannino
Vinny Zannino is a Water Crew Chief at SERVPRO of Harford County. He monitors the job site for efficiency, manages and trains our technicians, and addresses and resolves customer needs.
![Carrie Jackson, team member at SERVPRO of Harford County]()
Carrie Jackson
Carrie Jackson is an Office Manager at SERVPRO of Harford County. She has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Fire and Smoke Restoration Technician.
![Patty Moore, team member at SERVPRO of Harford County]()
Patty Moore
Patty is the Director of Financial Operations for SERVPRO of Harford County. She is responsible for overseeing billing, collecting, financial reporting, budgeting, and risk management. She has been with our team for five years and has a wealth of Accounting and Management experience to help make our team the best it can be.
What our
customers are saying
Toni, Vinny and Sean came by and made sure the job was done to satisfaction. They definitely did their best to get everything resolved and overall I am happy with the outcome
Just wanted to say that Katie in the office has been an absolute pleasure to deal with. Her friendly voice and understanding and professional manner has made a stressful situation so much easier to deal with.
Did an amazing job. Very professional.
Willing to help in every way. Would highly recommend
They cleaned my parents house on 5/29/2018 and it was far beyond my expectations. The house looks brand new on the inside. I never thought it could look that good. Thank you so much SERVPRO team and Toni Townsley
Super friendly and professional.
SERVPRO was very professional. The services were great and we couldn't have asked for better team to come to our rescue. Thank you!
We couldn't be happier to have the help with a great company. They offered excellent service and we never had to worry about anything throughout the entire process.
We could not have done the work without a great company. They were at our home within hours of calling and took the stress of everything off our hands. Thank you!
About Us
Jim is originally from Allentown, PA. He is a graduate in Accounting with a minor in Spanish from Virginia Tech. He spent the first 10 years of his career as an Auditor for Arthur Anderson and Director of Finance at Pulte Homes. Trish grew up outside of Pittsburgh, PA and attended Penn State University with a major in Accounting. She began her career as an auditor at KPMG (where Trish and Jim's story began), but soon found her passion in the retail industry as an Account Executive for Liz Claiborne in New York City. Things got interesting in 2007 as the recession was in full swing and both Jim and Trish found themselves laid off with a baby on the way. An opportunity to open a SERVPRO franchise in Hunt Valley, MD presented itself and they are thankful every day not only for the opportunity, but for the optimism youth brings, and the work ethic and determination a growing family can instill.
The doors to the Hunt Valley/Lutherville franchise opened on Memorial Day, 2009. It was an undeveloped territory with no other SERVPRO franchises ever operating out of Northern Baltimore County prior to the Wall's ownership. Naturally, their business began as small residential clean up and restoration work, but has quickly grown through the years to service commercial and residential neighbors in the Mid-Atlantic region on a regular basis. In 2013, Harford County was acquired from a retiring owner, and just recently, they have opened a franchise in New Cumberland/Carlisle, PA. These additional offices provide our company with more resources and capabilities to further serve our neighboring communities.
But, when disaster strikes elsewhere in the country, our Disaster Recovery Team is on the road immediately to help those in need. Our team is proud to help people when they need it most. "Restoring peace of mind to EVERY customer. EVERY day" is our company's vision statement and we are blessed with a team that makes this vision a daily reality.
SERVPRO of Harford County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Harford County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Harford County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Harford County.
If you would like to schedule service for your home or business, please call today!