Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Newton / Wellesley

Our Google Reviews
(617) 332-9000
4.9
(71 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Newton / Wellesley we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

An elderly relative had extensive water damage in his bathroom from old water pipes that had been leaking over time. The ceiling collapsed in as well. This all happened while my relative was in hospital. The SERVPRO team sent someone out right away to assess the damage, work up a plan and coordinated with the insurance company. The team was professional, courteous, and highly responsive. The work was great and they cleanup up everything when they were done. As the commercial says, "like it never even happened."

Marcia Olson
Newton

They were wonderful!

Stephanie
Weston

Quick, professional and thorough. 

Melvin
Newton

Shawn was very helpful and available.  I already made a referral.  Thanks.

Marc
Newton Center

Tyler is awesome!

Glenda G.
Waban

I am incredibly grateful for these guys helping my home after a burst pipe. Thank you all

Lexi
Newton

Exceptional service. Very happy with the results. Thank you to the entire production team. And thank you to Tom for keeping us updated on the progress. 10 out of 10 services.

Stacey Slekis
Newton

Thanks for the quick response on a Saturday night from Julio. The SERVPRO team was out quickly to assist with our water loss.

Sarah Aziz
Newton

We had water damage unexpectedly and SERVPRO did a great job in cleaning it up and drying it out. They were very responsive and was able to control the situation to prevent mold buildup.

Laura Claassen
Newton

An elderly relative had extensive water damage in his bathroom from old water pipes that had been leaking over time. The ceiling collapsed in as well. This all happened while my relative was in hospital. The SERVPRO team sent someone out right away to assess the damage, work up a plan and coordinated with the insurance company. The team was professional, courteous, and highly responsive. The work was great and they cleanup up everything when they were done. As the commercial says, "like it never even happened."

Marcia Olson
Newton

They were wonderful!

Stephanie
Weston

Quick, professional and thorough. 

Melvin
Newton

Shawn was very helpful and available.  I already made a referral.  Thanks.

Marc
Newton Center

Tyler is awesome!

Glenda G.
Waban

I am incredibly grateful for these guys helping my home after a burst pipe. Thank you all

Lexi
Newton

Exceptional service. Very happy with the results. Thank you to the entire production team. And thank you to Tom for keeping us updated on the progress. 10 out of 10 services.

Stacey Slekis
Newton

Thanks for the quick response on a Saturday night from Julio. The SERVPRO team was out quickly to assist with our water loss.

Sarah Aziz
Newton

We had water damage unexpectedly and SERVPRO did a great job in cleaning it up and drying it out. They were very responsive and was able to control the situation to prevent mold buildup.

Laura Claassen
Newton

About Us

SERVPRO of Newton / Wellesley stands ready as your go-to solution for comprehensive residential and commercial restoration and cleaning services. Our dedicated team of highly trained technicians is available around the clock, 365 days a year, to promptly address any water, fire, or storm damage in Newton, Wellesley, Needham, Waban, Chestnut Hill, Newton Upper Falls, Newton Highlands, and neighboring areas. Utilizing state-of-the-art inspection and extraction equipment, we swiftly identify and remove water to mitigate further damage and protect your property.

In the event of fire damage, our responsive crews offer immediate assistance, including boarding up blown-out windows or burnt door frames. Our experienced construction team then undertakes thorough reconstruction, ensuring your property is restored to its pre-damaged condition. With our meticulous attention to detail and commitment to excellence, your home or business will be restored to its former glory, making it appear as if the damage never happened.


We have the expertise and resources to deliver top-notch service. Trust SERVPRO of Newton / Wellesley for professional, reliable, and efficient restoration and cleaning services tailored to your specific requirements in Needham Junction, Thompsonville, and Newton Lower Falls, MA

David Kurzontkowski
David Kurzontkowski
Owner of SERVPRO of Newton / Wellesley

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.