Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of New Orleans Uptown & Mid-City

Our Google Reviews
(504) 468-3047
5.0
(49 reviews)

Service Areas

New Orleans, LA | Audubon, LA | Central City, LA | Garden District, LA | Mid-City New Orleans, LA | Uptown/Carrollton, LA | West Riverside New Orleans, LA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of New Orleans Uptown & Mid-City we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Jordan and Rey were efficient and polite, explaining each step of the process thoroughly. They were on time each day and we very much appreciate the work they did.

Kryz N.
New Orleans

Great service, worked well with my insurance company to make sure all my needs were taken care of. Worked professionally and quickly, no one at that company could be called lazy. Made a difficult process as pain free as possible. Would definitely recommend to anyone needing water clean up. All departments work together to make it a great experience.

Carrie P.
New Orleans

This is the second time we've used them..great job!

Chuck B.
New Orleans

We had some water damage after a pipe broke behind our refrigerator. Most of our bottom floor was flooded and water had seeped into the walls. SERVPRO came and cleaned up after the damage. They had the equipment necessary to dry out the floors and walls. I believe it was Carlos who came to help. He was respectful, timely, and thorough during the cleanup process. I highly recommend this company.

John R.
New Orleans

Tristian was very knowledgeable and helpful 

Betty R.
New Orleans

Working with Sean, Jordan, and Chino was a pleasure. I as a Property Manager felt it was one of the best teams I have ever worked with. They were professional, courteus, and delivered great work as expected.  I highly recommend their services.

G Diaz
New Orleans Uptown

When you wake up in the middle of the night to water pouring through the ceiling of your first floor from the 2nd floor YOU panic am I right? What do you do how do you handle this? Thankfully SERVPRO came in and handled this panicked situation with such care and professionalism that the panic subsided into relief. Relief knowing my home was placed in such good hands. I’m so grateful for SERVPRO of New Orleans's knowledge and direction and I highly recommend this company for any and all mitigation.

MG
New Orleans

When you wake up in the middle of the night to water pouring through the ceiling of your first floor from the 2nd floor YOU panic am I right? What do you do how do you handle this? Thankfully SERVPRO came in and handled this panicked situation with such care and professionalism that the panic subsided into relief. Relief knowing my home was placed in such good hands. I’m so grateful for SERVPRO of Metairie’s knowledge and direction and I highly recommend this company for any and all mitigation.

MB
New Orleans

Our office took on water from the recent heavy rain. When we finally decided the job was too big for us to handle on our own we immediately called SERVPRO. A team was dispatched to check out our situation. They were here in 15 minutes and it was after normal business hours. Jordan, Rey, and James showed up with over 20 drying fans, dehumidifiers, and all kinds of equipment to dry us out. In addition, they continued to show up daily to test the levels of moisture

Red P.
New Orleans

Jordan and Rey were efficient and polite, explaining each step of the process thoroughly. They were on time each day and we very much appreciate the work they did.

Kryz N.
New Orleans

Great service, worked well with my insurance company to make sure all my needs were taken care of. Worked professionally and quickly, no one at that company could be called lazy. Made a difficult process as pain free as possible. Would definitely recommend to anyone needing water clean up. All departments work together to make it a great experience.

Carrie P.
New Orleans

This is the second time we've used them..great job!

Chuck B.
New Orleans

We had some water damage after a pipe broke behind our refrigerator. Most of our bottom floor was flooded and water had seeped into the walls. SERVPRO came and cleaned up after the damage. They had the equipment necessary to dry out the floors and walls. I believe it was Carlos who came to help. He was respectful, timely, and thorough during the cleanup process. I highly recommend this company.

John R.
New Orleans

Tristian was very knowledgeable and helpful 

Betty R.
New Orleans

Working with Sean, Jordan, and Chino was a pleasure. I as a Property Manager felt it was one of the best teams I have ever worked with. They were professional, courteus, and delivered great work as expected.  I highly recommend their services.

G Diaz
New Orleans Uptown

When you wake up in the middle of the night to water pouring through the ceiling of your first floor from the 2nd floor YOU panic am I right? What do you do how do you handle this? Thankfully SERVPRO came in and handled this panicked situation with such care and professionalism that the panic subsided into relief. Relief knowing my home was placed in such good hands. I’m so grateful for SERVPRO of New Orleans's knowledge and direction and I highly recommend this company for any and all mitigation.

MG
New Orleans

When you wake up in the middle of the night to water pouring through the ceiling of your first floor from the 2nd floor YOU panic am I right? What do you do how do you handle this? Thankfully SERVPRO came in and handled this panicked situation with such care and professionalism that the panic subsided into relief. Relief knowing my home was placed in such good hands. I’m so grateful for SERVPRO of Metairie’s knowledge and direction and I highly recommend this company for any and all mitigation.

MB
New Orleans

Our office took on water from the recent heavy rain. When we finally decided the job was too big for us to handle on our own we immediately called SERVPRO. A team was dispatched to check out our situation. They were here in 15 minutes and it was after normal business hours. Jordan, Rey, and James showed up with over 20 drying fans, dehumidifiers, and all kinds of equipment to dry us out. In addition, they continued to show up daily to test the levels of moisture

Red P.
New Orleans

About Us

Since opening our doors SERVPRO of New Orleans Uptown & Mid-City has experienced many natural disasters alongside our community. Having experienced our own share of losses, we understand the stressful and emotional process that goes along with a fire, mold, or water loss. 

Our team of dedicated technicians is here for you 24/7/365 to put your mind at ease and make your restoration a breeze. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of New Orleans Uptown & Mid-City.

From tarping a roof after a storm to soot removal, and water drying, we’ve got you covered! We pride ourselves on three fundamental basic principles: hard work, proper training, and customer service. We care about our community and the residents who live here.

At SERVPRO of New Orleans Uptown & Mid-City, we have national contracts with multinational insurance companies and property management firms due to our size. Damage can strike a home or business at any time, and we are always prepared to help. SERVPRO of  New Orleans Uptown & Mid-City has a crew on call 24/7 to assist the needs of those in emergency situations. From water damage at your Metairie home to a warehouse fire in your local business, we have the experience and training to quickly mitigate these losses. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of New Orleans Uptown & Mid-City pride ourselves on exceeding these standards.

If you would like to schedule service for your home or business, please call or text us today!

William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
Owners of SERVPRO of New Orleans Uptown & Mid-City

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.