Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lake Charles

Our Google Reviews
(337) 478-1133
4.7
(94 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lake Charles we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

These guys helped me put my house, and life, back together after flood damage. And they did so quickly! Once they started the job they worked what seemed like around the clock until me and my family were able to move back in :) it also looked better than it did before the water damage. I'm very thankful to this company!

Isadora Linheira
Sulphur

Ben exhibited exceptional leadership skills.  The Team was NSYNC!!

It's encouraging and heartwarming to see outsiders value your life's dream and valuable assets. 

Antionette Pete
Crowley

SERVPRO of Lake Charles came to the rescue after a huge storm caused major water damage to my business. There was roof damage from high winds and water leaks into the attic. They showed up quickly and professionally to dry everything out. Thank you SERVPRO of Lake Charles!

Bill Johnson
Lake Charles

SERVPRO responded quickly to our home.  We couldn't have done it without them.  They had excellent customer service and treated our home as if it was their own.

Judy Chiasson
Iowa

The technicians from SERVPRO of Lake Charles were very polite, very nice and friendly and were efficient.

Michael Boudreaux
Iowa

SERVPRO of Lake Charles took care of my home after we had water damage from a pipe bust. They were very polite and prompt. Thanks so much!

Connie Miller
Lake Charles

The whole house flooded!!! I immediately called Jack Drouilhet with SERVPRO Lake Charles and his crew were at our home within minutes. Jack’s crew worked past 1:00 am, making sure no future issue problems occurred. What a amazing business owner and friend, to stop his Saturday evening personally. He’s the best of the best!!

Scott DeRouen
Lake Charles

We are so pleased with the service of your staff.

Thanks!!!

Elizabeth Fontenot/Peppermill Apartments
Sulphur

They are good at the work they do.  I would refer them to anyone!!

Daniel Guillory
Lake Charles

These guys helped me put my house, and life, back together after flood damage. And they did so quickly! Once they started the job they worked what seemed like around the clock until me and my family were able to move back in :) it also looked better than it did before the water damage. I'm very thankful to this company!

Isadora Linheira
Sulphur

Ben exhibited exceptional leadership skills.  The Team was NSYNC!!

It's encouraging and heartwarming to see outsiders value your life's dream and valuable assets. 

Antionette Pete
Crowley

SERVPRO of Lake Charles came to the rescue after a huge storm caused major water damage to my business. There was roof damage from high winds and water leaks into the attic. They showed up quickly and professionally to dry everything out. Thank you SERVPRO of Lake Charles!

Bill Johnson
Lake Charles

SERVPRO responded quickly to our home.  We couldn't have done it without them.  They had excellent customer service and treated our home as if it was their own.

Judy Chiasson
Iowa

The technicians from SERVPRO of Lake Charles were very polite, very nice and friendly and were efficient.

Michael Boudreaux
Iowa

SERVPRO of Lake Charles took care of my home after we had water damage from a pipe bust. They were very polite and prompt. Thanks so much!

Connie Miller
Lake Charles

The whole house flooded!!! I immediately called Jack Drouilhet with SERVPRO Lake Charles and his crew were at our home within minutes. Jack’s crew worked past 1:00 am, making sure no future issue problems occurred. What a amazing business owner and friend, to stop his Saturday evening personally. He’s the best of the best!!

Scott DeRouen
Lake Charles

We are so pleased with the service of your staff.

Thanks!!!

Elizabeth Fontenot/Peppermill Apartments
Sulphur

They are good at the work they do.  I would refer them to anyone!!

Daniel Guillory
Lake Charles

About Us

In August of 1990, while serving the United States Army, owner Jack Drouilhet started his career in the Restoration Business in Lake Charles, LA. Here at SERVPRO of Lake Charles we strive to give excellent customer service as well as compassion for our customers who are meeting us at probably one of the most difficult times in their lives…Disasters. Whether from Fire/Smoke, Water Damage or Mold Damage. Now our services also include RECONSTRUCTION.

SERVPRO of Lake Charles has a staff that are trained to answer just about any question or concern you may have. For carpet cleaning to large commercial disasters, SERVPRO of Lake Charles to service to help “Like it never even happened.”

SERVPRO of Lake Charles has specially trained Production Members that have all been accredited by the IICRC, the industry standard for Mitigation/Restoration.

SERVPRO of Lake Charles is a licensed Mold Remediation Contractor --License NO. 250665

John Patrick & Monette Drouilhet
John Patrick & Monette Drouilhet
Owners of SERVPRO of Lake Charles

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.