Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Downtown New Orleans / Team MLR
Our Google Reviews
(504) 287-4952
5.0
(33 reviews)

Service Areas

Downtown New Orleans, LA | Storyville, LA

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

Servo Pro was needed at our Business on the North Shore! Christina Billiot, Project Mgr , came out with her team the same day and took care of our site ! Professional and Fast service! They did a great job and I would definitely recommend using them for your clean up job! Thanks !

Scott

I received outstanding service and help from this ServPro team. Miss Christina was really there for me and held my hand through every step of the way. I could not have gotten this all done without them, I literally called everyone I could find on Google for the issues with the house, and these are the only ones that were fully equipped and knowledgable enough to handle everything. I am forever grateful for their kindness and willingness to go the extra mile to help me out. One of the few companies that actually looks out for the customer where there really are so few of them left.

Justin Baham

Great service and very clean

Andrew Cooper

The representative and technicians, David, Bryan and Ernesto, were very thorough which was a good thing. I thought that I knew what I didn’t know. The technicians being true professionals uncovered water damage that I didn’t realize that I had.

Alan C Piper

Matthew & Brandon did some work for me they did an Outstanding Job!!!!!!!! I would highly recommend them for any job.

Glenn J Bourgeois

Matthew and Brandon did some cleaning for a company I work for and they did an impeccable job. Thank you guys so much!

Dallas Dakota

Servepro is very professional, when I called them at 9pm they were here to get the job did by 10pm . Very prompt and friendly ppl to work with .I highly recommend this company for ur mitigation work .

Paul Mayho

I would like to Thank - Christina Billiot, Yuritzhy H and Sonia M. The SERVPRO Team did a Great job cleaning my Garage. I am very pleased with their attention to details.

Larry Klotz

The staff at Serv Pro is Aces. Ms. Christina Billiot did a thorough scan of the property checking every square inch with precision. She ensured me that the house would receive lots of care and true to her word the cleaning crew with crew chief Yuritzhy Hernandez did an outstanding job. Five stars across the board

Micheal Bolds

About Us

SERVPRO of Downtown New Orleans/Team MLR was established in 2023 under the lead of several other SERVPRO franchises that service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.

Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Downtown New Orleans/Team MLR has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Metairie home to water damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Downtown New Orleans/Team MLR pride ourselves on exceeding these standards.

Fire damages are common in our old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Downtown New Orleans/Team MLR will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.

If you require water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of Downtown  New Orleans/Team MLR where we will treat you like family.

William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
Owners of SERVPRO of Downtown New Orleans / Team MLR

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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