Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Alexandria

Our Google Reviews
(318) 427-7511
4.3
(42 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Alexandria we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

When water damage occurred in my house due to a pipe leak SERVPRO of Alexandria responded promptly and professionally. They extracted all of the water and set up there equipment to continue the drying process. They were extremely professional and worked with my insurance company closely to get the job done asap. I will recommend them to my friends and family.

Elvin Frank
Alexandria

SERVPRO of Alexandria helped me figure out the how best to dry out my home after a flood. They were fast and polite. Most importantly they removed the water and building materials before mold set in.

Olivia Watson
Marksville

Last year, during the harsh cold weather, I had some issues with my roof and water leaked. They guys at SERVPRO did an awesome job at getting my home fixed. Their scented sprays also helped with the smell the dirty water left.

Laura McNeal
Pineville

When my water heater’s pipe burst, the SERVPRO guys did a great job at getting rid of the water that was left standing. They were professional, quick, and efficient. I'm really thankful for them because they were here within two hours of the incident. 

Jordan Lowe
Natchitoches

I woke up and found that I had 1-2 feet of water in my kitchen. The thunderstorm last night brought in lots of rain. Because we lived in a low lying area, the water got in our house. My carpets was soaked and the walls were wet. I thought I had to replace the carpets. I called SERVPRO of Alexandria, the crew got to my house quickly and was able to save my carpets. 

Michael Broussard
Alexandria

The crew at SERVPRO of Alexandria did a great job restoring my home after the hot water heater burst in the attic. They were quick to respond and had awesome customer service. They made the claim process easier for me by explaining the process and talking to the insurance adjuster. I would definitely recommend SERVPRO of Alexandria to anyone looking for a professional company.

Roy Fontenot
Pineville

Thanks for all your help with this project! As fairly new homeowners I really appreciated the insight and expertise you provided during your initial assessment of our home and I was only further impressed with your entire crew as we navigated the cleanup/restoration process.

I was impressed with the level of communication everyone who came out to the house was able to provide, from calling ahead, to answering questions I had during the process. Josh, Hannah, DeDe, and Nick were all out over about a 5 day period and all of them were fantastic to work with.

Thank YOU for your help as well, I felt like we were in good hands from start to finish.

Richard Thompson
Winnfield

We returned from vacation to discover that our A/C drain line leaked and caused the hardwood floors to buckle. SERVPRO of Alexandria responded and quickly began the drying process. The results saved our floors and we couldn't have been happier.

Lisa Smith
Pineville

These guys are awesome! The insurance company told me to call them when we had a roof leak. They came over with their fans and dehumidifiers and quickly dried up the attic and living room. Thanks SERVPRO!

MIke Johnson
Natchitoches

When water damage occurred in my house due to a pipe leak SERVPRO of Alexandria responded promptly and professionally. They extracted all of the water and set up there equipment to continue the drying process. They were extremely professional and worked with my insurance company closely to get the job done asap. I will recommend them to my friends and family.

Elvin Frank
Alexandria

SERVPRO of Alexandria helped me figure out the how best to dry out my home after a flood. They were fast and polite. Most importantly they removed the water and building materials before mold set in.

Olivia Watson
Marksville

Last year, during the harsh cold weather, I had some issues with my roof and water leaked. They guys at SERVPRO did an awesome job at getting my home fixed. Their scented sprays also helped with the smell the dirty water left.

Laura McNeal
Pineville

When my water heater’s pipe burst, the SERVPRO guys did a great job at getting rid of the water that was left standing. They were professional, quick, and efficient. I'm really thankful for them because they were here within two hours of the incident. 

Jordan Lowe
Natchitoches

I woke up and found that I had 1-2 feet of water in my kitchen. The thunderstorm last night brought in lots of rain. Because we lived in a low lying area, the water got in our house. My carpets was soaked and the walls were wet. I thought I had to replace the carpets. I called SERVPRO of Alexandria, the crew got to my house quickly and was able to save my carpets. 

Michael Broussard
Alexandria

The crew at SERVPRO of Alexandria did a great job restoring my home after the hot water heater burst in the attic. They were quick to respond and had awesome customer service. They made the claim process easier for me by explaining the process and talking to the insurance adjuster. I would definitely recommend SERVPRO of Alexandria to anyone looking for a professional company.

Roy Fontenot
Pineville

Thanks for all your help with this project! As fairly new homeowners I really appreciated the insight and expertise you provided during your initial assessment of our home and I was only further impressed with your entire crew as we navigated the cleanup/restoration process.

I was impressed with the level of communication everyone who came out to the house was able to provide, from calling ahead, to answering questions I had during the process. Josh, Hannah, DeDe, and Nick were all out over about a 5 day period and all of them were fantastic to work with.

Thank YOU for your help as well, I felt like we were in good hands from start to finish.

Richard Thompson
Winnfield

We returned from vacation to discover that our A/C drain line leaked and caused the hardwood floors to buckle. SERVPRO of Alexandria responded and quickly began the drying process. The results saved our floors and we couldn't have been happier.

Lisa Smith
Pineville

These guys are awesome! The insurance company told me to call them when we had a roof leak. They came over with their fans and dehumidifiers and quickly dried up the attic and living room. Thanks SERVPRO!

MIke Johnson
Natchitoches

About Us

Four years ago, Brian Berlin and John Morgan Brewer acquired SERVPRO of Alexandria with the understanding that Central Louisiana needed a reliable restoration contractor. Brian has a background as an insurance adjuster and John comes from a technology skill set. The combination of the two has allowed SERVPRO of Alexandria to grow with the current industry trends. Over the years, Brian and John have gained extensive knowledge on how different aspects of the business should be run effectively and is certified in all areas of mitigation and restoration. As working owners, Brian and John have gained the respect and admiration of their peers and competitors by being a “hands on owners”, present in the daily operations of the business.  

Since the day it was acquired, SERVPRO of Alexandria has helped countless families and businesses recover from unexpected disasters. We were brought on for an extensive part of the clean-up and restoration of many commercial losses as well as countless residential losses. Whether you have a problem with water damage, fire damage, mold remediation or need a cleaning service we have had you covered through the years.

We have been consistently expanding our franchise as well as our equipment over the years. Now, in addition to Water Damage Restoration, we are able to serve a vast majority of the Central Louisiana area with Fire and Smoke Damage Restoration, Mold Remediation, Odor Control, Biohazard/Trauma Cleanup as well as Carpet and Upholstery Cleaning.

Today, SERVPRO of Alexandria has a warehouse full of equipment, a fleet of vehicles, and a crew of highly trained technicians who are on call 24/7, ready for whatever disaster comes next.

We have paved the way for excellence in these 4 years.  Here’s to many more years to come!

If you require our assistance please give us a call at 318-427-7511.

Brian C. Berlin, John M. Brewer Jr.
Brian C. Berlin, John M. Brewer Jr.
Owners of SERVPRO of Alexandria

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.