A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Pike, Floyd & Knott Counties

Our Google Reviews
(606) 886-3826
4.7
(29 reviews)

Need Odor Removal?

When it comes to odors in your home, they can be unfriendly and unforgiving. Unidentified odors can cause you to become frustrated and feel hopeless. 

We know that sometimes getting an odor out of your home seems impossible. Thankfully, SERVPRO of Pike, Floyd & Knott Counties is here to help. We have the top of the line cleaning products and equipment that were built to help get that unknown odor out of your home in the most efficient way possible. 

Odors can be frustrating but with the right dehumidifiers, ozone machines, and even air movers --we can make that odor smell or residue "Like it never even happened." 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Totally timely! Got all 13 of our ducts cleaned out and they even cleaned up everything... "Like it never even happened." Professional and great value

Tea Martin
Prestonsburg

Arnold and his team responded within 24 hours. My house flooded along with several other houses on my street. They worked diligently for 5 days removing damaged flooring, kitchen cabinets and walls to make sure that it could be dried out and prevent any mold. Very professional and hard workers. Would highly recommend.

LaMoine Potter
Prestonsburg

"I was very pleased with SERVPRO. We had a major flood in our medical facility at midnight this weekend, and SERVPRO arrived one hour later to begin cleanup. They have been here every day since, and we are so happy with their work."

C. Pelfrey
Paintsville

They did a really good job. They were professional and courteous. I am really pleased with how the work went. I had used SERVPRO on a previous job in my home, and they always do a really great job.

T. Maynard
Paintsville

Friendly, professional & extremely knowledgeable staff with timely service and great rates!! 6/5 stars!!

K. Green
Prestonsburg

Excellent customer service! Thank you so much for helping my husband and me when we needed it most!

R. Goff
Lexington

I, along with Prestonsburg Parks & Recreation, and Archer Park, appreciate SERVPRO for helping us in the completion of a complimentary emergency readiness profile for our business. I would also like to thank Amber Middleton, who organized and completed our profile, for her professionalism, courteousness, and taking the time to help us being prepared in case of any emergency.



 
F. Bradford
Prestonsburg

"You all are doing a tremendous job. So much better than the previous company. We had a little hiccup on the first cleaning, but you responded quickly and took care of it without any issues. I appreciate you as a vendor and do not want to lose you."

Highlands
Prestonsburg

"Being business owners, we like that SERVPRO offers Emergency Plans. This is a great tool for any and all business owners. It's so beneficial to have in a horrible situation for the owners and employees." 

B. Allen
Prestonsburg

About Us

In September 2019, the Ratliff family began their SERVPRO story by purchasing SERVPRO of Pike, Floyd, Knott Counties, specializing in Water and Fire Damage, Mold Remediation and other cleaning services. Nathan Ratliff is the Owner of SERVPRO of Pike, Floyd, Knott Counties. Nathan is a native of Floyd County, Kentucky, graduating from Alice Lloyd College with a Bachelor's Degree in Business. He is married to Tara Ratliff and they have a 5 year old son, Axton. He has worked in the banking industry for 10 years primarily as a Credit Analyst. He also has 3 years of experience in Reconstruction. His experience in both industries is a great fit for Mitigation and Cleanup. 

Nathan D. Ratliff
Nathan D. Ratliff
Owner of SERVPRO of Pike, Floyd & Knott Counties

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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