Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Steuben, DeKalb and LaGrange Counties

Our Google Reviews
(260) 665-7998
4.9
(39 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Steuben, DeKalb and LaGrange Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank you. I loved your work, if love is the correct experience in this instance. I was impressed. 

John
Howe

Thank you so much for all your help during our water damage at our cottage lake front home. We really appreciate your professional crew.

Cathy
Wolcotteville

Your team did a super job when our church flooded. I would recommend your services to anyone.

Lavon
St Joe

Your team is awesome and did an outstanding job of cleaning up our flooded cottage. Our insurance adjuster was really impressed with your skill and workmanship.

Becky
Hamilton

A great big THANKS for all the little things you do! And all the BIG things too! Our home is back to ....... Like it never even happened!

Gary
Waterloo

Team has a lot of knowledge and very nice people.

Bob
Fremont

"Thank you for all of your assistance and great work on my property. I've shared my testimonial with State Farm and highly recommend you to others"

Bobbi
Auburn

SERVPRO has done an amazing job taking care of not only our house, but us as customers. They have been quick to take care of all our issues and needs. I highly recommend using this business, Justin and Amanda have been especially helpful with anything we have needed to get the job done right and in a timely manner. 

Ayreal
Angola

I can't begin to put into words how fantastic SERVPRO was in helping my family deal with the damage of our house. The staff was friendly, professional, and went above and beyond the call of duty to ensure we were happy and taken care of. 

Jeremy
LaGrange

Thank you. I loved your work, if love is the correct experience in this instance. I was impressed. 

John
Howe

Thank you so much for all your help during our water damage at our cottage lake front home. We really appreciate your professional crew.

Cathy
Wolcotteville

Your team did a super job when our church flooded. I would recommend your services to anyone.

Lavon
St Joe

Your team is awesome and did an outstanding job of cleaning up our flooded cottage. Our insurance adjuster was really impressed with your skill and workmanship.

Becky
Hamilton

A great big THANKS for all the little things you do! And all the BIG things too! Our home is back to ....... Like it never even happened!

Gary
Waterloo

Team has a lot of knowledge and very nice people.

Bob
Fremont

"Thank you for all of your assistance and great work on my property. I've shared my testimonial with State Farm and highly recommend you to others"

Bobbi
Auburn

SERVPRO has done an amazing job taking care of not only our house, but us as customers. They have been quick to take care of all our issues and needs. I highly recommend using this business, Justin and Amanda have been especially helpful with anything we have needed to get the job done right and in a timely manner. 

Ayreal
Angola

I can't begin to put into words how fantastic SERVPRO was in helping my family deal with the damage of our house. The staff was friendly, professional, and went above and beyond the call of duty to ensure we were happy and taken care of. 

Jeremy
LaGrange

About Us

About SERVPRO of Steuben, DeKalb and LaGrange counties



SERVPRO of Steuben, DeKalb and LaGrange Counties has been a family owned and operated company for over 15 years. The owners, Pam, Dave and Justin Adkins all work at SERVPRO of Steuben, DeKalb and LaGrange counties. Pam is a retired registered nurse who is our office manager and makes it all work. Dave retired from General Motors after 30 years of employment and is our behind the scenes guy but ready and willing to help on any job necessary. Justin is our project manager and estimator. He has over 15 years of experience in the restoration business. He worked for a SERVPRO in Michigan and that's where he got the idea and knowledge about opening his own SERVPRO. Our team is also made up of some very special people who we also consider family. Check out our employees here https://www.SERVPROsteubendekalbandlagrangecounties.com/employee-photos

Training

SERVPRO of Steuben, DeKalb and LaGrange Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Steuben, DeKalb and LaGrange Counties can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Steuben, DeKalb and LaGrange Counties. Our certifications include;

  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

 See more of our training here https://www.SERVPROsteubendekalbandlagrangecounties.com/restoration-training-certifications



We believe

Our purpose is to serve you or your business and to do it well. Our goal is to help minimize the stress that comes with water or fire damage and help make it "Like it never even happened" We take great pride in the work we do and we would be honored to help you!





If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Owner of SERVPRO of Steuben, DeKalb and LaGrange Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.