SERVPRO of Winnetka / Wilmette / Skokie

You guys are the best! Thanks so much. When I have a free moment I am going to write up a 5 star review on you guys. 

If I could give them more stars I would! We ( a property management company ) have used them twice, once for a hoarder situation and just now for a fire. Antoinette is on top of everything, communicates very well, monitors the situation very carefully and makes sure all the paperwork is in perfect order! The people working the actual job take many pictures from beginning to end and everything they do is well documented! Our insurance company has a lower priced estimate for clean-up, but when they reviewed Antoinette's 70+ page summary, they agreed with SERVPRO's invoice. I have even recommended our insurance company keep them in mind if a client needs a recommendation. VERY happy with SERVPRO and will use them every time we have a situation needing professional, timely, well organized help!

I cannot thank SERVPRO WWS enough for the incredibly fast response to our flooded basement on Sunday. They were at my house 30 minutes after my wife called them, and set to work right away removing all the carpet and padding that was ruined by the black sludge that came up through our floor drains. It was a huge mess, and  the crew worked so hard to mitigate any further damages. Will and Dave were great at explaining the process and keeping me informed throughout the whole ordeal. Thanks so much!!

Thank you, thank you, thank you. When we noticed our basement had flooded on a Sunday morning, I thought it would be at least two days before someone could come and help. SERVPRO WWS was there within two hours of me calling them. Dave, Will and the crew got to work right away sucking up all of the water in our storage room, bathroom and rec room. They only removed the material that was unsalvageable and told us everything that was happening in real time. So professional and courteous. I will recommend SERVPRO WWS to all of my neighbors. Great job

 Called SERVPRO WWS when we discovered three inches of sewage in our basement last Sunday morning. Dave and the crew did an awesome job of removing the water, placing our property that was unaffected in another part of the house, and removing the baseboards and affected drywall. I cannot thank you enough for the truly amazing response time , and the professionalism and courtesy you displayed. Five star treatment all the way!!!

We had major flooding due to a broken pipe in our neighboring unit. The team from SERVPRO WWS arrived onsite at 6pm on a Friday to deal with the issue. They removed the three inches of standing water in no time, placed all the necessary drying equipment, and thoroughly cleaned and sanitized all affected areas of our 1500 square ft. rehab facility. They even cleaned the carpets in three of the treatment rooms free of charge!! Dave Holley was especially helpful in arranging the drying equipment in such a way so as not to interfere with the rehab sessions taking place in the treatment room. Excellent job, and we will certainly use your services again if need be.

Thanks so much for all of your work. The professionalism, the punctuality, and the knowledge displayed by Dave Holley and the crew was exceptional. My ceilings were covered in a deep black sooty mess, and within 4 hours they looked as if they had just been painted, it was really unbelievable. Thank you also for containing the areas affected and for working so hard to keep the damage from spreading to other parts of the house.

Truly professional and punctual. SERVPRO WWS did a great job of helping us to understand the whole process from the removal of the water, to the drying process, and the necessary steps for restoration of removed materials. Thanks so much for keeping our business open while the work was being performed. We will certainly call on yo again if need be.