Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Springfield and Sangamon, Morgan, Cass, Macoupin, Montgomery Counties
Our Google Reviews
(217) 528-7775
4.7
(148 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

SERV1429_L1sp_Icons_Light_Mold.svg

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

SERV1429_L1sp_Icons_Light_Construction.svg

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

SERV1429_L1sp_Icons_Dark_Vandalism_Graffiti.svg

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

SERV1429_L1sp_Icons_Light_Document_Restoration.svg

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
148 Reviews
4.7
Leave Us A Review
Todd Anderson
10 days ago

I was very pleased with the quick response and the work performed. The estimate of cost was in my hands at the end of the day on which I first called them and work was started on the very next day. I had to be out of town when the work started so I gave them the keys to my house and they took it from there. When I returned the fans were still running but the ServPro guys were gone and my place looked great. I could not be happier with the work they did.

Debra Voigt
26 days ago

This review is overdue. Thank you Servpro for the thorough cleanup of water damage in my home. Every worker removed the damaged goods and cleaned up afterwards. They had a lot of items to move in a packed basement. Thank you for your help and the many check ups to make sure everything was dry. Truly an amazing group of workers!

Dorothy Flatt
about 1 month ago

The service was excellent, the representative that I spoke to on the phone, Chrissy Rob she was wonderful, very informative. The price she quoted was very reasonable. The two gentlemen that came out and did our duct work, Sean Houston and Caleb Wright were excellent. Went straight to the job of cleaning the Ducks, we're very proficient and professional. I would recommend them to anybody. We were very happy with the results 😀

Joyce Hamende
about 1 month ago

The rep from Serpro was quick on the scene and accessed the damage and had a plan in place promptly. A big Thank you, to everyone who helped me to get things done and back to normal.

Andrew Martens
about 2 months ago

Top notch admins and service I 10/10 recommend, they moved me ahead on the schedule when I had an emergency situation and they have very friendly staff!

Larry
3 months ago

Jackson and Caleb came out to take care of the water damage in my basement, and they did a great job. They were professional, friendly, and worked efficiently from start to finish. They explained everything clearly and made the whole process much less stressful. I really appreciate their hard work and would definitely recommend them to anyone needing water damage restoration services.

joey
3 months ago

It was a very busy time but they got here as soon as they can which was fast considering the amount of people that they were taking care of. But as busy as they were they continued to monitor frequently how my basement was being restored. Thank you for that.

Jg 1234
4 months ago

This is a company with honesty and integrity. They were prompt and gave us great information as we explored our options for dealing with an inherited house of a hoarder. We were told that the best option at the time might not be to have the place restored but to just sell it. This tells me that SERVPRO looks out for the customer's best interest, even when it means they might not profit. We were also given a lot of extra helpful, information that moved us in the right direction in terms of what we needed to do to resolve our issues. We would definitely choose SERVEPRO of Springfield again should we ever have need because we believe they are trustworthy with excellent ethics.

africafan BKD
6 months ago

Servpro was very timely and responsive in dealing with a water damage situation. I had in my house three weeks ago. I was especially impressed with their professionalization and how careful they were and moving the equipment in and out of my house. I would definitely call them again if I need a similar service.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test