Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Oak Park / River Forest
Our Google Reviews
(708) 483-8636
4.6
(22 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
22 Reviews
4.6
Leave Us A Review
Kathy Letsos
about 2 years ago

Had ceiling removed due to water damage from upstairs condo. From the first call, was put at ease due to friendly, professional manner. They came out the next day and completed removal of ceiling quickly and efficiently , including disposal of old drywall. Condo was left spotless. We are very happy with the work completed. Highly recommend Servpro!

Allison Sucher
about 2 years ago

Julio and Juan were super professional and kind with our very difficult cleaning job late at night on a Friday!

Josep M Saura Vall
over 2 years ago

I am impressed by the professionalism and quality of service from this team, specially grateful to Julio, Juan, and Damian. They solved the issue quickly and gave me very clear explanations on what had to be done. Would be more than happy to work with them again.

Cathy van Heukelum
over 2 years ago

I called Servpro when my toilet overflowed and totally flooded my basement. I could not have been happier with the service I received from Servpro. They arrived within 30 min and confidently took control of a situation that was very stressful for me. They were confident, knowledgeable and immediately treated my basement as if it were their own. They gave great advice on the mitigation efforts, helped me make some decisions and were able to start right away the following morning. Within less than 24 hours my problem was on its way to being solved. Greg, Everado, Julio, Juan, Damian - these guys are just the best. Nice people and just really good at their job. 10 out of 10!

sam tornatore
over 2 years ago

ServePro of Oak Park/River Forest was simply tremendous. Responsive and quick to the scene, starting the damage repairs almost immediately. Communications with them was easy and coordination with insurance was a breeze. Highly recommend ServePro of Oak Park/River/Forest.

Chanel Nevarez
over 2 years ago

I called Servpro last minute when my basement flooded and they were able to come right away and fix the issue and do a very good cleanup. Julio was very understanding and acknowledged my problems and his team. Great job Juan , Everado, Derek, Rob.

Joe Cavanagh
over 2 years ago

SERVPRO of Oak Park did a great job! Fast and efficiently solved my basement flooding problem. And I do mean fast! My insurance agent Kathleen Costello recommended them, and followed 2 days late to see how they did, which was great. A sump pump in.my basement failed and I had a lot of water. I called Monday morning at 915, by 1030, Greg was standing in my basement, by 11 we had a plan of action. By 1230, Julio and his team of Juan, Mark, Rob, Derek, and Everarado were working. They move a lot of fragile and difficult stuff, extracted the water, filled the basement with large dehumidifiers and fans. Julio assured me that the equipment would stay until everything was dry. We could still get to areas because the arranged eventing carefully. The Servpro recommended plumber arrived as promised at 4 pm and replaced the sump pump. 3 days later, Julio and his team returned, checked the moisture content and we all agreed it was dry. Then they reversed the process, removed the fans and put everything back in place. Julio walked me through when they were done to make sure I was satisfied. Fabulous job!

Edyta Firosz
over 2 years ago

The people from Servpro of Oak Park- River Forest was extremely professional. Job was done quickly and even cleaned my floors. They answered all my questions and concerns. I will give them two tombs up. Thank you Julio Juan Robert Mark an Damian you are absolutely awesome. Kind Regards Lilly

Will Hanfland
over 2 years ago

Servpro of Oak Park and River Forest did an exceptional job with my home. They went above and beyond and drove 90 miles to a second property and took care of the problem immediately. We have used them a few times and always do a fabulous job!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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