SERVPRO of Elmhurst

Ron and his team at SERVPRO of Elmhurst were excellent in handling the water backup problem we had in our basement. I was very happy and grateful that they were prompt because I was concerned with mold growing!  They were very courteous and professional and got the job done.  I would definitely use them again with any water issues at our home. Thank you!

We had such a positive experience with SERVPRO.  Unfortunately our finished basement flooded with a  good few inches of water and we had to tear everything out - drywall, carpet, furniture, boxes, toys etc.  It was a disaster. 

Fortunately, we called the right people to help make the whole cleanup and insurance process as painless as it could have been.  They were quick to respond, come and take care of removing and cleaning everything down there, including mold prevention strategies.  They got to us quickly enough that there wasn't any mold growing yet. 

Everyone was so kind, efficient, and professional, from my first call, to the actual men coming in to do the work, to calls to deal with insurance reimbursement, and just following up to make sure we were happy with how things were going. 

I can't think of anything they could have done that would have made this very stressful event a better experience for us.  Hopefully we don't ever need these kinds of services again, but if we do, I'd call them. 

Karl and his team are wonderful people. They even took time out of their day to stop by our facility with wonderful donations for our rescue dogs to make the dogs waiting on forever homes Christmas better.

Thank you so much to Sabrina for having us at the golf outing network event - she’s great to work with and gave us the opportunity to meet new people.

When you are dealing with unexpected situations and you don’t know where to turn. That’s where SERVPRO comes in. All around great service and experience.

Having a company that does everything from the floor to the ceiling is awesome to have at your side.  We had them clean the space and they took on the job like it was a major loss and completed it so fast it gave us time to have an extra day to get ready for the kids.  Thank you for setting the expectations and making them a reality. 

If Jim can keep my attention for 3 hours for an ethics class and I come away more educated then before the class I can only believe they WOW all of there clients.  Look forward to more of the classes so I can pass along the knowledge to the company and client.  Thank you.

Our basement looks so beautiful!  Thank you!!

We purchased our home from the bank with a water damaged basement. The SERVPRO team came and assessed the damage and did thorough mold mitigation to help ease our mind before we commenced renovations. Three years later we have never had a problem. Our basement is clean, dry and completely livable. Ron and his team are thorough, efficient and only use safe, environmentally friendly products.

Ron and his team at SERVPRO of Elmhurst were excellent in handling the water backup problem we had in our basement. I was very happy and grateful that they were prompt because I was concerned with mold growing!  They were very courteous and professional and got the job done.  I would definitely use them again with any water issues at our home. Thank you!

We had such a positive experience with SERVPRO.  Unfortunately our finished basement flooded with a  good few inches of water and we had to tear everything out - drywall, carpet, furniture, boxes, toys etc.  It was a disaster. 

Fortunately, we called the right people to help make the whole cleanup and insurance process as painless as it could have been.  They were quick to respond, come and take care of removing and cleaning everything down there, including mold prevention strategies.  They got to us quickly enough that there wasn't any mold growing yet. 

Everyone was so kind, efficient, and professional, from my first call, to the actual men coming in to do the work, to calls to deal with insurance reimbursement, and just following up to make sure we were happy with how things were going. 

I can't think of anything they could have done that would have made this very stressful event a better experience for us.  Hopefully we don't ever need these kinds of services again, but if we do, I'd call them.