Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Nampa / Caldwell
Our Google Reviews
(208) 466-5000
4.8
(147 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
147 Reviews
4.8
Leave Us A Review
Karrie Navarro
3 months ago

5 stars all the way for this company. Every point of contact has been a pleasure to work with. Incredible service and professionalism from Kurtis and his guys - especially on the days he was in our home doing mitigation! Thank you Servpro!

Jason DiStefano
3 months ago

Ryan Mandis arrived shortly after a call to SERVPRO to assess water damage. He was professional and efficient, and most importantly helpful regarding the next steps for mitigation and repair.

Carole Ward
3 months ago

I asked ServPro to inspect my crawlspace after another company said it had mold everywhere. ServPro came out, did the inspection and gave me their report the same day, stating there was NO mold but suggested replacing the moisture barrier as it was in poor condition. I am so grateful there are honest companies like ServPro out there that don't try and take advantage of naive, unsuspecting homeowners. I will definitely recommend them to anyone looking for the services they provide. Their team is amazing!

Gian Rossini
3 months ago

Normally it would be hard to leave a review in a situation where your dealing with the clean up off major water damage to your house, but in this case I’d have to say it was a very positive experience thus far. First off, I met with Ryan when Servpro first came on the scene. Ryan was polite, courteous and put us at easy as he answered a plethora of questions and left us his phone # if we had any further concerns going forward before he turned things over to Junior. The very next day I got to talk to Junior who filled me in on what was going to be the step by step process of getting the house dried out and demoed. He told me that I would be dealing directly with Kurtis and his crew during this process. Junior made himself available on several occasions by returning my phone calls in a timely manner and wasn’t in any hurry to get off the phone until I was completely satisfied anduntil all questions had been answered. Meeting Kurtis made us feel that much more comfortable. Kurtis was the perfect example of outstanding customer service. He was a great communicator and made himself available throughput the entire drying and demo process. Kurtis and his crew went above and beyond to make sure we were satisfied with the work they were doing. I couldn’t be more impressed with the service from all of these guys. Now the next step is to meet with the reconstruction department to get things put back together and get us back to living in our home again. Servpro gets my 5 star rating to this point for sure.

Anabelle Frederick
4 months ago

Had a great experience with Servpro. After finding a leak they were able to come same day to assess the damage and began demoing the next day. All the staff were super knowledgeable, friendly, and easy to work with. The team members we worked with (Jackson, Junior, Scott, Ryan, and Jade) made a stressful situation simple and as stress free as possible. Highly recommend!

Teresa A
4 months ago

Dwayne Robinson was amazing and always available if I had questions or needs. I would highly recommend Servpro from start to finish! Thank you for all your work.

Joalee Bassett
5 months ago

I had a great experience today! Ryan Mandis..was wonderful . Very professional and helped me with everything I asked ! I am pleased he also went out of his way to help me with future needs . Thank you . Great people and nice!

Javier Franco
5 months ago

Excellent service would like too send a special shout out to the crew that helped me out there names are Kurtis,Sam, Preston and Jayden highly recommend them

Chris Tillman
5 months ago

Terry, Jesus, Juan and Ryan M. showed up promptly and when they said they would. They were professional, honest and knew what they were doing. 1000% recommend!!! A+ service

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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