Meet Our Team
All it takes is one call to ERVPRO of Indianola and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
ERVPRO of Indianola
![Billy Lopez, team member at ERVPRO of Indianola]()
Billy Lopez
Billy Lopez is the General Manager at SERVPRO of Des Moines East. He has been with SERVPRO for almost 10 years and has the following certifications from the Institute of Inspection Cleaning Restoration Certification (IICRC):
- Water Removal Technicians
- Upholstery and Fabric Cleaning Technician
- Odor Control Technician
- Fire and Smoke Restoration Technician
- Carpet Cleaning Technician
- Master Fire and Smoke Restorer
- Journeyman Textile Cleaner
Billy is also a certified Mold Remediation Supervisor.
![Shawn McAfee, team member at ERVPRO of Indianola]()
Shawn McAfee
Shawn McAfee is our Operations Manager at SERVPRO of Des Moines East. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Odor Control Technician
- Fire and Smoke Restoration Technician
- Applied Structural Drying Technician
- Health and Safety Technician
- Carpet Cleaning Technician
![Mike Brueck, team member at ERVPRO of Indianola]()
Mike Brueck
Operations Manager for SERVPRO of Des Moines East. He has several years of experience.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
- Odor Control Technician
- Applied Structural Drying Technician
- Applied Microbial Remediation Technician
![Kelsey Evans, team member at ERVPRO of Indianola]()
Kelsey Evans
Kelsey is a Project Manager in our SERVPRO Des Moines East office. She brings a lot of knowledge to our company as before being with SERVPRO she served as a field adjuster in the insurance industry.
Kelsey has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Damage Restoration
- Applied Structural Drying
![John Saul, team member at ERVPRO of Indianola]()
John Saul
John is a Crew Chief for SERVPRO of Des Moines East. He has several years of experience and maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Damage Restoration
- Applied Structural Drying
- Fire and Smoke Restoration
![Logan Drake, team member at ERVPRO of Indianola]()
Logan Drake
Logan is a Crew Chief for SERVPRO of Des Moines East. He has excellent customer communication and maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Applied Microbial Remediation Technician
- Fire and Smoke Restoration Technician
- Odor Control Technician
- Water Damage Technician
![Doug Lembke, team member at ERVPRO of Indianola]()
Doug Lembke
Doug is a Production Technician for SERVPRO of Des Moines East. He has several years of experience.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
![Scott Sharp, team member at ERVPRO of Indianola]()
Scott Sharp
Scott is a Production Technician for SERVPRO of Des Monies SW. Scott is a very hard worker and is also bilingual.
![Darren Shinski, team member at ERVPRO of Indianola]()
Darren Shinski
Darren is a Production Technician for SERVPRO of Des Moines East.
![Darla Saul, team member at ERVPRO of Indianola]()
Darla Saul
Darla is a Production Technician with SERVPRO of Des Moines East. She has several years of experience.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
![Molly Chambliss, team member at ERVPRO of Indianola]()
Molly Chambliss
Molly is the scheduler for SERVPRO of Des Moines East. Molly helps schedule any of your carpet cleaning, duct cleaning, water, mold, and fire jobs. She also works to ensure our crews are dispatched properly so they can make your disaster "Like it never even happened."
![Nita Marquez, team member at ERVPRO of Indianola]()
Nita Marquez
Nita Marquez is the Program Work Specialist for SERVPRO of Des Moines East. She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Carpet Repair and Reinstallation
- Water Damage Restoration
- Master Textile Cleaner
- Journeyman Water Restorer
- Color Repair
- Journeyman Fire and Smoke Restorer
- Odor Control Technician.
- Carpet Cleaning Technician
- Upholstery and Fabric Cleaning Technician
- Commercial Carpet Maintenance
- Applied Structural Drying
![Jane Rose, team member at ERVPRO of Indianola]()
Jane Rose
Jane is our Quality Controller for SERVPRO of Des Moines East.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician and Fire
- Smoke Restoration Technician
- Applied Structural Drying Technician
![Lauren Moniot, team member at ERVPRO of Indianola]()
Lauren Moniot
Lauren is the office manager for SERVPRO of Des Moines East. She has been an office manager with us previously and knows the ins and outs of SERVPRO.
![Caitlin Boyle, team member at ERVPRO of Indianola]()
Caitlin Boyle
Caitlin is an Office Assistant for SERVPRO of Des Moines East. She also works closely with our Marketing department helping with and preparing for different events as well as social media posting.
![Michele Presley, team member at ERVPRO of Indianola]()
Michele Presley
Marketing Manager for SERVPRO of Des Moines East.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
![Nick Vivone, team member at ERVPRO of Indianola]()
Nick Vivone
Nick is a Marketing Representative for SERVPRO of Des Moines East. He has several years of experience and is a proud longtime resident of Des Moines. He also helps out the crew as a technician when he can.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Lead Safe Renovator Certification
- Applied Microbial Remediation Certification
- Fire and Smoke Restoration Technician
![Andrea Meyer, team member at ERVPRO of Indianola]()
Andrea Meyer
Andrea is our Director of Human Resources for SERVPRO of Des Moines East. She works closely with our employees and helps with our training process. If you are interested in being apart of our team you can always send your resume to andrea@SERVPRO.me.
![Bill Minchk, team member at ERVPRO of Indianola]()
Bill Minchk
Bill is our Fire Support Specialist for SERVPRO of Des Moines East. Bill has many years of experience dealing with residential and commercial fires
What our
customers are saying
Lauren, Brian, and SERVPRO Team, Thank you for your support and excellent communication during our turnover period! We appreciate all you do!
Thank you for sending Jerry and Brian to clean our carpets last week. They were very professional and did a great job reviewing our stains and trouble spots in the carpet. Even when they had trouble with the extraction machine, they remained calm and explained what was happening and they were getting another truck over if needed. I just wanted you to know you've got a great crew and I appreciate the great job they did! Thank you
Thank you! Your guys were so nice, efficient, and always took the time to answer questions. You made our awful situation much better! Thanks again!
I rate equally high the OUTSTANDING follow up services, and also the final cleaning done so well! The administrative team were all professional and very helpful and excellent through the whole process! "10's" and many thanks to all!
I wanted to write and let you know how pleased Cheryl and I were with the great job everybody performed in cleaning the 98 windows we have in our house. Not only did your entire crew get the windows and screens spotless, they also did a magnificent job in getting the sills looking new again. In addition to the wonderful service, the job was finished in less that half the time SERVPRO initially estimated, and did so without compromising the cleaning.
[I have not] seen such professional, polite workers like them in a long time. They were so friendly and professional and [I] was impressed.
Brian,
We really appreciate all your help the last few months and we really enjoyed working with you. Happy holidays to you, your family at home and at SERVPRO.
Bekka,
Thank you. The carpets look AMAZING! I will recommend you to anyone looking for a professionally cleaned carpet in the area.
I am over pleased/happy/satisfied with the great work and attention I received during my first ever (and hopefully last) water damage at my salon. Not knowing what to expect, amount of time I would need to be closed, or what I would be required to do was very stressful.
Matt, Jordan and Rick came in and made quick work of the demolition and assured me they would take care of everything. Epuipment was set up to dry everything out for 4 days and Matt was amazing to work with. Always willing to work with me and get his information quickly when at the salon. As my husband and our friend were laying the new floor an issue was uncovered. Remembering we are all human and things happen, I made calls and the next day Matt was there to get noted what needed to be done to get me all back on track. Within the week, working around my salon being open daily, they had the demo finished and everything cleaned up and ready to roll again. I was so thankful and appreciative of the timely resolution and true apology for any inconvenience. I would recommend these 3 fellas and SERVPRO any day when a disaster happens. My mind was eased and the event less stressful knowing they had my best interest at heart. Thank you a million Matt, Jordan, and Rick!
About Us
SERVPRO of Indianola understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Indianola specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Indianola can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Indianola.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.