ERVPRO of Indianola

Thank you for sending Jerry and Brian to clean our carpets last week. They were very professional and did a great job reviewing our stains and trouble spots in the carpet. Even when they had trouble with the extraction machine, they remained calm and explained what was happening and they were getting another truck over if needed. I just wanted you to know you've got a great crew and I appreciate the great job they did! Thank you

Thank you! Your guys were so nice, efficient, and always took the time to answer questions. You made our awful situation much better! Thanks again!

I rate equally high the OUTSTANDING follow up services, and also the final cleaning done so well! The administrative team were all professional and very helpful and excellent through the whole process! "10's" and many thanks to all!

I wanted to write and let you know how pleased Cheryl and I were with the great job everybody performed in cleaning the 98 windows we have in our house. Not only did your entire crew get the windows and screens spotless, they also did a magnificent job in getting the sills looking new again. In addition to the wonderful service, the job was finished in less that half the time SERVPRO initially estimated, and did so without compromising the cleaning.

[I have not] seen such professional, polite workers like them in a long time. They were so friendly and professional and [I] was impressed.

Brian,

We really appreciate all your help the last few months and we really enjoyed working with you. Happy holidays to you, your family at home and at SERVPRO.

Bekka,

Thank you. The carpets look AMAZING! I will recommend you to anyone looking for a professionally cleaned carpet in the area.

I am over pleased/happy/satisfied with the great work and attention I received during my first ever (and hopefully last) water damage at my salon. Not knowing what to expect, amount of time I would need to be closed, or what I would be required to do was very stressful.
Matt, Jordan and Rick came in and made quick work of the demolition and assured me they would take care of everything. Epuipment was set up to dry everything out for 4 days and Matt was amazing to work with. Always willing to work with me and get his information quickly when at the salon. As my husband and our friend were laying the new floor an issue was uncovered. Remembering we are all human and things happen, I made calls and the next day Matt was there to get noted what needed to be done to get me all back on track. Within the week, working around my salon being open daily, they had the demo finished and everything cleaned up and ready to roll again. I was so thankful and appreciative of the timely resolution and true apology for any inconvenience. I would recommend these 3 fellas and SERVPRO any day when a disaster happens. My mind was eased and the event less stressful knowing they had my best interest at heart. Thank you a million Matt, Jordan, and Rick!