A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Tri-County
Our Google Reviews
(706) 245-7109
5.0
(44 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Excellent excellent excellent!! Thorough and meticulous. Personable and kind. Highly recommend.

Patricia Arvanites

Fantastic service all around! We called Servpro at our realtor’s suggestion to address some mold in the home we were purchasing. Daniel was very responsive, knowledgeable and prompt, communicating clearly and scheduling our assessment and mitigation appointments in a timely manner. He was also very reassuring. On the day of service, Frida and her team of two young women arrived on time after letting us know they were on their way. She explained her process thoroughly and set to work right away, communicating consistently throughout the day. To say they did a superior job would be an understatement. Frida walked me through all that they had done and provided helpful tips to maintain the mitigated condition. The area in question was free from musty odor and was sparkling clean (which was a surprise to me as I didn’t know that cleaning the area was part of the service). They left the HEPA filters in the home to run for two days and the tech who came to pick them up was courteous and efficient. Now I don’t want to put it out to the universe that I want more mold, however should this become an issue again (since we live in a rainforest), I would eagerly book Servpro of the Mountains’ services again with no hesitation. Thank you Faniel and Frida and your excellent work!

jes conway

Daniel and his Team are always prompt, professional, and the prices are very afforadble. We appreciate them squeezing us in on such notice.

Coile and Hall Calendar

I am posting this thisbon behalf of my Mother and Father: "SERVPRO came in when our home of 32 years caught fire. Nicki and her team not only showed up promptly, they also were there with us throughout the entire process. We can't thank you enough, for helping us during our time of inherent need. Much appreciation to the entire team who helped clean away the old memory to create anew. They were even s detailed as to organized my pantry and dressers immaculately! Thank you, thank you, thank you for everything."

Tevin Haley

I had a moldy problem in my house and ServPro worked with me coming out three separate times before we confirmed the contract so I would be satisfied. They did a wonderful job, my house sparkles with cleanliness, my porch, everywhere! I was certainly pleased.

Annice Bender

Aaron and his team did a great job cleaning up after a pipe burst and was very helpful through the whole process.

Eric Drobny

Very professional and polite. Did a great job was very satisfied.

Diane Cook

Thank you Freda W. for a GREAT job.

Gwen Wiley

Total PERFECTION, from Sarah in the office to the technicians Aaron and Mark. This is a great company in every way.

Allison Stancil

About Us

Don & Terri Collins have owned & operated SERVPRO of Tri-County for over 30 years.

Don is a graduate of Emmanuel College in Franklin Springs. His time spent in Franklin county gave him a love for beautiful Northeast Georgia and its people. After finishing his degree at the University of Georgia, Don went to work for SERVPRO in Athens.

When an opportunity came to purchase the SERVPRO office serving Stephens, Hart, Franklin and Elbert counties, Don jumped at the chance to return to the area. The first “office” was in fact a desk located on the back porch of a friend’s home. Our rural nature, large territory and smaller populations present challenges to any stand alone service franchise. But our incredible neighbors and local businesses have supported their hometown SERVPRO and we have flourished here.

In 1989, a small office/shop was opened in Royston, Georgia. Those days were very different as SERVPRO was primarily focused only on carpet & upholstery cleaning. Family, friends and many Emmanuel students helped to provide the best in professional cleaning. In those early years, Terri worked another full-time job to keep steady cash coming in to support the family. Eventually, she was able to join the company full time and took over managing the office and administrative functions.

Family business makes its demands on all members including son Justin who labored as a teen and college student doing at one time or another every type of field job. In 2009, he returned to the business and developed our marketing department.   Justin then worked his way thru the office and administrative functions growing and improving those departments as well.  Currently, he serves as our General Manager. 

Over the past 3 decades, SERVPRO has been blessed with a few hundred amazing employees.  A service business succeeds only on the caliber of its people and we have always been given the best. Many of our staff have also matured into managers, leaders and even business owners themselves. Not only is our staff trained and certified to industry standards, they are chosen for their character and compassion as well. Our people are caring and professional at times when our customers are at their most stressed dealing with unexpected fire or water damage.   

In 1995, a second location was launched in Mt Airy, Ga and we added Habersham, White, Rabun and Banks counties to our customer family. In 1996, the company purchased land and built its southern facility in Canon, Ga on the Hartwell highway. By this time, SERVPRO had expanded to include water, fire and mold cleanup so a larger facility was needed to clean, deodorize and store customer contents. The company continues to grow in size and its technical acumen to meet the ever-changing needs of the restoration industry. Due to many customer requests, we now also provide full reconstruction services.

We thank God for the blessings of our exceptional staff, loyal customers and the local business community that has enabled our livelihood in this amazing corner of Georgia.  

Today, Don & Terri continue to make their home in beautiful Hart county. They are blessed to be able to enjoy their children and grandchildren who live nearby in Carnesville.

Don & Theresa A. Collins
Don & Theresa A. Collins
Owners of SERVPRO of Tri-County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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